Hello,
We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.
Regards
Hello,
We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.
Regards
Hello,
We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.
Regards
Hello,
We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.
Regards
Hello,
We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.
Regards
Hello,
We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.
Regards
Hello,
We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.
Regards
Hello,
I think we’ll release the theme within the next 2 weeks.
Regards
Hello,
Take my apologies for the delay in anaswering.
Could you, please, provide us with WP Dashboard and FTP access to your site? And link to page where you use custom grid. We’ll check and try to help you.
Regards
Hello,
That’s not the prefooter, that’s Static block widget title that you added. Don’t add widget title https://prnt.sc/1ya9mon
Regards
Hello,
You can’t remove “/wordpress” just via FTP and WordPress settings. You should remove it in the DB for all the links you had there. In your case, I would recommend you to get it back and use the Duplicator plugin to move the site from subdirectory to root directory or to another domain. It will replace all the necessary links in the DB.
Regards
Hello,
WooCommerce does not have such an option by default. Look for an additional plugin to implement that.
Regards
Hello,
Smart Slider – this is not the theme bundled plugin. I don’t have information about update of this plugin.
WP Bakery – you can find archive of the latest version here https://www.8theme.com/downloads Disable and remove the plugin and then install the latest version.
XStore core – don’t update this plugin without theme update because it will cause compatibility issue.
Regards
Hello,
Could you, please, provide us with WP Dashboard access to your site at least to check the optimization settings you use and check the plugins you use etc?
If you need just general tips you can find them here https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
1), 2) WooCommerce does not have the option to create 2 shop pages. And also WooCommerce displays filter widgets and shop toolbar on the shop page and product categories, it does not have the option to display that anywhere else by default. You may look for third-party plugins to implement that but I don’t have suggestions for this, unfortunately.
3) Fancy button element allows to show popup only by click on the button. If you need button with a simple link use the Button element instead of the Fancy button.
4) Use Advanced type for filters https://prnt.sc/1y9s631
Use below code to add bg for the top toolbar
.filter-wrap {
padding: 10px;
background-color: #5e35b2;
}
.filter-wrap .products-per-page span, .open-filters-btn a, .view-switcher .switch-grid>a, .view-switcher .switch-list>a, .view-switcher .switch-more>a {
color: #fff;
}
.view-switcher .switcher-active>a {
color: #ffd434;
}
Use below code to change the sidebar bg and text colors
.post-type-archive-product .sidebar {
background: #5e35b3;
padding: 15px;
color: #fff;
}
.post-type-archive-product .sidebar .widget-title,
.post-type-archive-product .sidebar .sidebar-widget ul li a,
.post-type-archive-product .sidebar .sidebar-widget ul .caret-icon,
.post-type-archive-product .sidebar .sidebar-widget ul .open-this,
.post-type-archive-product .sidebar .widget_product_categories.sidebar-widget ul .caret-icon,
.post-type-archive-product .sidebar .widget_product_categories.sidebar-widget ul .open-this,
.post-type-archive-product .sidebar .widget_product_categories.sidebar-widget ul li a {
color: #fff;
}
.post-type-archive-product .sidebar .price_slider_amount span,
.post-type-archive-product .sidebar .price_slider_wrapper .button,
.post-type-archive-product .sidebar .product_list_widget li .price,
.post-type-archive-product .sidebar .sidebar-slider li .price{
color: #ffd434;
}
Regards
Hello,
You are welcome.
Regards
Hello,
On what page do you have the mentioned error? Because I don’t see that on the home page.
Regards
Hello,
Yes, we don’t have sale offer at this moment.
Regards
Hello,
Great. Glad to hear that.
Regards
Hello,
Create a staging site (full copy of the production site) and provide us with WP Dashboard and FTP access to both sites. We’ll update the theme on the staging. You’ll check if everything is ok. If yes then we’ll update the production site. If not then we’ll fix issues if they are related to our theme.
Regards
Hello,
Yes. If you don’t know what is FTP then contact your hosting provider. They will give you access.
Regards
Hello,
If you deactivate the theme and XStore core plugin then any of the theme files do not load on the background because it’s not possible.
You can log in to Dashboard and go to the section that I sent you in the video and check by yourself. With our theme and with the default theme.
I see that no matter what theme is active CPU is high. Not always but often.
Regards
Hello,
Check my private content for detailed information.
Regards
Hello,
Yes. The main point is that it should be the same project. If you face any limit error just reply back and provide us with your purchase code. We’ll check and help you.
Regards
Hello,
You are welcome.
Regards
Hello,
Issue was caused by the Rocket Loader option of CF. I have disabled that and everything is ok https://prnt.sc/1y9xbb1
Check now.
Regards
Hello,
Thank you. I checked your site with the default theme and disabled core plugin and CPU usage is still over 90% https://recordit.co/sNG7Px47bu It means that no matter if our theme is activated or not it’s high.
It would be better to talk with your hosting provider about that.
Regards
Hello,
1) We have fixed Warnings that were related to our theme in the search console https://prnt.sc/1y9udni You added theme and store core plugin scripts to combine exclusions and it caused the problem. Also, we fixed “The key “” is not recognized and ignored.” error by editing parent theme header.php. We’ll include that fix in the next theme update
2) Issues with your robots.txt are not related to theme code https://prnt.sc/1y32ykq because robots.txt does not come with theme. You create that file by yourself.
Read this https://support.google.com/webmasters/thread/13268079/while-doing-a-google-mobile-friendly-test-error-https-googleads-g-doubleclick-net-pagead-viewthr?hl=en
If you need help with the correct robots.txt file we would recommend you hire SEO expert.
3) Tested your FID and it’s ok https://prnt.sc/1y9vs0r
Regards
Hello,
Use WooCommerce product shortcode in this case, for example
[products limit="9" columns="3" rows="1" orderby="menu_order" category="sunglasses" paginate="true"]
Regards
Hello,
What license do you want to use for the dev site? Provide in the Private content area, please.
Regards
Hello,
We have added show on click option for the mobile devices to fix the mentioned issue. Update theme and XStore core plugin to the latest version and check.
Regards