Xstore AMP page google analytics - by dou

This topic has 23 replies, 4 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: dou
    dou
    Participant
    August 24, 2021 at 12:43

    i already install amp plugin & active that.
    find some problem when i test the amp page.
    the google analytics tag not tracking Those page info on amp.

    Please, contact administrator
    for this information.
    22 Answers
    Avatar: John Holden
    John Holden
    Support staff
    August 24, 2021 at 15:52

    Hello

    Thank you so much for contacting us!

    I suppose the cache might have been generated at a time when the page itself was invalid and redirected to its non-AMP version.

    John Holden

    Avatar: dou
    dou
    Participant
    August 24, 2021 at 19:19

    How can the amp page also have the tracking information of Google analytics?
    i used the head and footer plugin to add the tag

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 12:23

    Hello,

    Please provide temporary wp-admin and FTP access, then one of our developers will be able to check this topic and give an answer.
    Thanks in advance. Waiting for your reply.

    Regards

    Avatar: dou
    dou
    Participant
    August 25, 2021 at 12:32

    Many thanks for your reply.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 12:39

    Thanks for wp-admin access.
    We need FTP also. Contact your hosting provider to get FTP host, FTP user, and FTP password.

    Regards

    Avatar: dou
    dou
    Participant
    August 25, 2021 at 12:44

    why we need ftp access?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 13:49

    We don’t need cPanel. We need FTP access to your WP installation files. Contact your hosting provider if you don’t know what FTP is.

    Regards

    Avatar: dou
    dou
    Participant
    August 25, 2021 at 15:08

    cpanel account have the ftp files access.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 15:14

    Please check credentials that you provided – https://gyazo.com/17879970eef52a0e7a6f7b40bb7e02ef

    Regards

    Avatar: dou
    dou
    Participant
    August 25, 2021 at 15:17

    reset the password please check again

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 15:20

    We are getting “The login is invalid.”

    Regards

    Avatar: dou
    dou
    Participant
    August 25, 2021 at 15:28

    when i check the ftp service info got this .
    where can i check the ftp login link?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2021 at 08:13

    We are using FileZilla and was able to connect, but FTP directory is empty – https://gyazo.com/4fb0e1fa95b57f7ea55d1e48dc061f56
    Please check the destination folder of our user, we need access to your WP installation.

    Regards

    Avatar: dou
    dou
    Participant
    August 26, 2021 at 10:58

    that ftp access was correct.
    could please check the folder address. i already reset the folder access address.
    BTW the amp page still have some problem about state/ region input info when checkout.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2021 at 11:56

    Hello,

    Thanks for the reply.
    I will let you know once get news from the developer. Please do not change access.

    Regards

    Avatar: dou
    dou
    Participant
    August 26, 2021 at 11:59

    Many thanks.
    cause the amp page problem , Temporarily shut down this plugin.
    Will this affect the troubleshooting?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2021 at 06:49

    Hello,

    We updated your XStore AMP plugin to latest one of develop version
    We added new option -> http://prntscr.com/1qmkpm3 that works according to amp documentation -> Add Analytics to AMP pages | Analytics for AMP Pages
    Please, activate the plugin and check if it works as you expected

    Regards

    Avatar: dou
    dou
    Participant
    August 29, 2021 at 06:03

    Many thanks for your support! that analytics id could add into the page.
    but still have other problem!!
    amp checkout page user couldn’t choice the “state option”
    when i change the country/region the state option always display Region.
    and Region or state option list always was same option.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 15:24

    Hello,

    Fixed.

    Regards

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