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Changes to Header is not working - by leBrave

This topic has 8 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

leBrave

Participant

October 31, 2021 at 17:47

Hello I have made changes to the header and nothing is changing after I clicked PUBLISH. I found something in the forum where you suggested to do the following “Theme Options > Header builder > Multiple headers > edit header for the Home page”. I did it still doesn’t work at all and whenever I click on Muliple headers the site becomes unresponsive and it will load forever I have to refresh the browser and all my changes will go back to initial even though in the side bar settings My actual changes remain.

#307113 Copied Theme version: 8.0.8

7 Answers

Rose Tyler

Support staff

November 1, 2021 at 14:20

Hello,

Could you provide a video of the problem?
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#307160 Copied

leBrave

Participant

November 2, 2021 at 00:18

Hello. I can’t give you FTP right now as my plan doesn’t allow for it. I will request it. In the meantime you may have a temporary WordPress account. Also recording and uploading is hard since my speed isn’t great. All I can say is that no matter what changes I apply to the header nothing changes

Please contact administrator
for this information.

#307241 Copied

Olga Barlow

Support staff

November 2, 2021 at 13:58

Hello,

Do you use CloudFlare CDN? https://prnt.sc/1y604yo
Disable it if your site is under development because CDN caches all the styles and scripts and you don’t see changes because of this.

Regards

#307290 Copied

leBrave

Participant

November 2, 2021 at 15:18

Hello,
I do use CloudFare but are you refering to this option ?

Or do you want me to change nameservers?

#307299 Copied

Olga Barlow

Support staff

November 2, 2021 at 17:09

Hello,

If you can’t disable it at all during site development then enable Development mode at least to avoid CDN caching.

Regards

#307329 Copied

leBrave

Participant

November 3, 2021 at 11:47

Hello,
I did that already and purge the cache so it is somehow working.

Thank you for direction

#307413 Copied

Olga Barlow

Support staff

November 3, 2021 at 16:55

Hello,

You are welcome.

Regards

#307471 Copied
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