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Prdocut Status “On sale” doesnt show the right number of items

This topic has 11 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

Lys digital

Participant

October 29, 2021 at 10:41

Hi,

I’m using X-store niche market, and in the shop lateral panel, the product status filter doesn’t show the number of products. It always display “(0)”, even when there are products.
I sent you a screenshot that shows the problem.
https://ibb.co/BZmyy2R

Hope you can help me,

Oliver

Please, contact administrator
for this information.

#306934 Copied Theme version: 8.0.8

10 Answers

Rose Tyler

Support staff

October 29, 2021 at 13:33

Hello,

Theme Options > General > Enable Old Widgets Panel > On. Also, provide temporary FTP access, so we can take a closer look.

Regards

#306965 Copied

Lys digital

Participant

October 29, 2021 at 14:01

Thank you for your answer,

I enbabled the option you mentioned, but i’m not sure to understand what it changed.
Also i already gave you the access but I didnt warn you, soI’ll send them again joined to this answer 🙂

Please contact administrator
for this information.

#306972 Copied

Rose Tyler

Support staff

October 29, 2021 at 14:07

Thanks for wp-admin access. We need FTP access also. Contact your hosting provider and ask for FTP host, FTP username, and FTP password.

Regards

#306975 Copied

Lys digital

Participant

October 29, 2021 at 15:30

Oh sorry, i read you too fast,

Here are ftp access of the website.

Please contact administrator
for this information.

#306984 Copied

Rose Tyler

Support staff

October 30, 2021 at 08:40

Hello,

Thanks for the reply. I’ve passed the problem to our developers. I’ll inform you once get an answer.

Regards

#307028 Copied

Olga Barlow

Support staff

November 1, 2021 at 11:44

Hello,

I see that you did not translate your products. Do you plan translation of the products for the other languages? The issue with the Stock status filter is caused by the missing translation of your products.

Regards

#307148 Copied

Lys digital

Participant

November 3, 2021 at 09:46

Hi and thank you for your answer,

I will try and translate the products soon, the site is supposed to be in french also. So i’ll let you know if this solution worked for me after I managed the translation.

#307374 Copied

Olga Barlow

Support staff

November 3, 2021 at 10:15

Hello,

Ok. Let me know once you translate the products.

Regards

#307379 Copied

Lys digital

Participant

November 3, 2021 at 17:07

It worked for me, thanks a lot !
I didnt even have to translate the products, I just checked the box to enable the translation.

#307475 Copied

Olga Barlow

Support staff

November 3, 2021 at 17:38

Hello,

Great. Glad to hear that.

Regards

#307484 Copied
Tagged: json array, number of items, on sale, persuasive writing, product status, wordpress woocommerce
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