Hello,

It’s related to server settings. If you know how to do this and have the necessary permissions you can do this by yourself. If not then contact your hosting support.

Regards

Hello,

We do not ask the hosting provider to fix anything. We just need more information about the reasons of the issue (requests that cause the mentioned problem).
Anything that would point us to the right direction.

Also, please ask your host to enable shell_exec() function and give it executable permission to allow us to check CPU usage from Dashboard.

Regards

Hello,

Could you get information on what requests uses the whole CPU on your site from your hosting provider? They should have some detailed reports. At this moment we don’t understand what theme option could cause the mentioned issue. So, we need to detect what exactly causes the issue to fix that.

Regards

Hello,

Yes, it’s asking for code https://gyazo.com/c038e28a4de40fb67bf88df3e5d3866c

Regards

Hello,

1) Where do you get this error? Provide us with the screenshot for better understanding.
2) Provide us with WP Dashboard and FTP access to your site, please.

Regards

Hello,

I found that mentioned string comes from Wordfence plugin and they have issue with that https://wordpress.org/support/topic/cant-translate-error-the-username-or-password-you-entered-is-incorrect/page/3/
Try snippet from the user to translate that https://prnt.sc/1y9bleg

Regards

Hello,

You are welcome.

Regards

Hello,

Unfortunately, Email builder does not support multilanguage. If you need to translate emails to different languages then use built-in emails, not Email builder or look for another email builder plugin that supports this.

Regards

Hello,

I enabled the default Storefront theme and don’t see any custom fields https://prnt.sc/1y9atrm . So, please, contact plugin author and make sure that you set it up correctly. Reply back once you make it work with the default theme at least.

Regards

Hello,

Check this topic https://www.8theme.com/topic/high-usage-cpu/#post-307384
Don’t create multiple topics for the same issue because it just scales the number of requests but does not speed up the process.

Regards

Hello,

Take our apologies for the delay in answering. Go to Appearance > Widgets and remove Product Status widget from the shop sidebar https://prnt.sc/1y99vym
Check the CUP usage after that and let me know about results.

Regards

Hello,

Ok. Let me know once you translate the products.

Regards

Hello,

Thank you for using XStore. We have checked it in depth. Take a look please: https://prnt.sc/1y6p50d

We have reset it and you can still use it. But keep in mind for future references:
You can use 1 license for 1 project (dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard

Regards

Hello,

Add the below code in addition

@media only screen and (max-width: 992px){
    .products-list .product .product-image-wrapper {
        width: 50%!important;
        float: left;
        margin-right: 10px;
    }
    .products-list .product .product-details {
        width: 50%;
        float: none;
        vertical-align: middle;
        display: table-cell;
    }
}
@media only screen and (max-width: 768px){
    .products-list .product {
        width: 100%;
    }
}

Regards

Hello,

You can enable/disable Ajax menu loading in Theme Options > Speed optimization. Ajax menu loading speeds up the site loading because it does not load mega menu content from start and loads that only if you hover over the menu. But if your server has a slow response time then it would be better to disable that option to avoid visual issues with the menu. And speed up the server response time.

Could your hosting provider provide detailed reports on what requests cause CPU issues?

Regards