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Mobile header not working on homepage - by densitysk

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by densitysk

densitysk

Participant

November 6, 2021 at 13:35

Hi,

after setting almost everything up I have noticed, that the top header on mobile page is not working on the homepage – it is showing a very badly formatted desktop version instead. However it is working i.e. when oppening other pages like About us, Shop, etc.

Check PM with screenshots and Admin access if needed

Regards

Please, contact administrator
for this information.

#307789 Copied Theme version: 8.0.8

5 Answers

densitysk

Participant

November 6, 2021 at 13:44

and not to mention that on mobile the header does not even respect the color settings that I have set in the customization page.

All was tested in Desktop (mozilla and chrome) as well as on smartphone Iphone 12 on chrome and safari.

Literally every single device and browser was showing something different for the same pages

Please contact administrator
for this information.

#307790 Copied

Olga Barlow

Support staff

November 6, 2021 at 14:16

Hello,

1) Can’t log in to your Dashboard https://prnt.sc/1yjk27n
2) What cache plugin do you use?
3) Go to Theme Options > General > disable the Mobile optimization option. Seems that your cache plugin caches the desktop version for mobile that is not compatible with this option. Enable separate cache for the mobile devices if you want to use this option.

Regards

#307796 Copied

densitysk

Participant

November 6, 2021 at 14:34

Please check now, I have disabled verification for you.

I use your own recommended W3 cache pluging

please check in admin

#307798 Copied

Olga Barlow

Support staff

November 6, 2021 at 14:38

Hello,

I see Account disabled error https://gyazo.com/14be2199272dbb62d4aca20a37e09e75

Regards

#307802 Copied

densitysk

Participant

November 6, 2021 at 14:58

It is solved now – I have disabled the problematic mobile optimization and now it runs as expected

#307807 Copied
Tagged: best selling, homepage, mobile header, not working, seo friendly, themes, woocommerce
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