Forum Replies Created

Viewing 30 posts - 3,841 through 3,870 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 15:40

    Hello,

    Yes, you can just delete the current WCMP plugin and install the new WCFM plugin. It won’t cause any issues with our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 15:39

    Hello,

    Provide us with WP Dashboard access. We’ll check the speed optimization settings that you use.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 15:12

    Hello,

    Oh, I see. Unfortunately, there is no option to change that button with the mentioned code. Mobile panel supports only default links, not the links with the code you mentioned.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 15:08

    Hello,

    I suppose it’s related to the role editor plugin. Change the account role for your user to admin only and check the editor after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 14:33

    Hello,

    Thank you for using our theme. Unfortunately, neither WooCommerce nor our theme have such option. So, you can implement that by additional customization only if you have PHP skills (https://wordpress.org/support/topic/display-number-of-reviews-next-to-stars-on-shop-page/). Place all the customization in the child theme.

    If you need help with additional customization you may submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 14:25

    Hello,

    I have already installed that. It won’t overwrite anything. This plugin is required if you plan to translate products. Read more in WPML documentation about that https://wpml.org/documentation/related-projects/woocommerce-multilingual/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 14:23

    Hello,

    Header banner area should be enabled in the Header builder > Widgets https://prnt.sc/20xb8zh
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 14:20

    Hello,

    I see that header is in place now.
    About categories and special offers widget: sidebar area was missing in the element settings. I edited page using Elementor > edited the sidebar element in the page content and chose Home page sidebar widget area to show there. Check now. Let me know what other things you found missing on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 14:03

    Hello,

    You installed WPML but did not install the WooCommerce WPML plugin that is required if you plan a multilanguage store.
    Once I installed WooCommerce WPML plugin search for products works ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 13:55

    Hello,

    You installed WPML but did not install the WooCommerce WPML plugin that is required if you plan a multilanguage store.
    Once I installed WooCommerce WPML plugin search for products works ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 13:39

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 13:38

    Hello,

    Developers added code to child theme to fix the problem. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 13:36

    Hello,

    Edit the code I provided and change the title there
    <?php esc_html_e('Product brand', 'royal-core') ?>

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 13:34

    Hello,

    Subscription refunded. If you are interested in XStore then visit https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
    We have a good sale for now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:58

    Hello

    Provide us with WP Dashbaord access to your site and with link to your product with the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:39

    Hello,

    I think that plugin author should explain you better where to place that code. We are not developers of that chat, so we don’t know their requirements. If you need to add the code just in the footer or page content then use HTML block element to add that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:37

    Hello,

    Could you, please, provide us with the screenshots of the correct and incorrect layout for a better understanding of your issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:28

    Hello,

    Could you, please, create staging site (full copy of the production) and update theme there? After that reply back and set us with video of the issue for better understanding (you can use Recordit tool) and WP Dashboard access. Because I did not see the issue while checking your site before.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:25

    Hello,

    Could you, please provide us with video of the issue (you can use Recordit tool) or screenshots of the problem for better understanding? And also provide us with links to sale products that do not work for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:07

    Hello,

    Take my apologies but we don’t speak Spanish. Would you be so kind to write in English?
    Provide us with WP Dashboard access to check the speed optimization settings you use and Lazy load issues. Tell me for what element do you try to enable that option to allow us to check?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:05

    Hello,

    Because you need to choose the variation to add that to cart. You may enable variation swatches to show variations on the grid and allow users to choose the variations to ad them to cart https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 12:02

    Hello,

    1) WooCommerce displays the price for the variable products in 2 places by default especially if you have a different price for the different variations: at the top of the variation form it displays the price range and the final price of the variation once you chose that. Unfortunately, WooCommerce does not have the option to hide the first price. So, if you want to implement that it requires additional customization.
    2) Provide us with WP Dashboard access and link to your variable product and we’ll check if we could help you with minor CSS customization to implement that.
    3) Use variation swatches option https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 10:13

    Hello,

    I suppose that issue is caused by the settings of your WPRocket plugin. Try to disable that and check. Also, provide us with link to your WP Dashboard because the default wp-admin does not work on your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 10:07

    Hello,

    What version of PHP do you use? I suppose it’s 7.0. So, update it to 7.3 or greater https://wordpress.org/about/requirements/ . That will fix your error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 26, 2021 at 09:47

    Hello,

    Did you change the WP Dashboard password? Can’t log in to check the mentioned things.
    If you want to install the other demo then just press the Next button when you get the server requirements notification https://prnt.sc/20x8cxg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2021 at 21:51

    Hello,

    Checked the page you provided and icons are ok, the same way you provided on the screenshot https://prnt.sc/20x1knl
    So, could you, please, explain your issue in more detail?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2021 at 21:49

    Hello,

    Take our apologies if you faced any inconvenience.
    Could you, please, provide us with WP Dashboard access to your site and with links to pages with issues? Also, provide screenshots of the problems for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2021 at 21:48

    Hello,

    Checked your site and it’s ok https://prnt.sc/20x1jgb
    Try to clear the plugin and browser cache. I suppose the cache was the reason of the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2021 at 16:04

    Hello,
    1) Provide us with WP Dashboard access to your site.
    2) Add 8themes@gmail.com email to the list of developers of your Google API Console. We’ll check the setting you use there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 25, 2021 at 15:54

    Hello,

    Add the below IP to the whitelist:
    95.158.42.168
    176.98.91.92
    176.98.70.120

    Regards

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Viewing 30 posts - 3,841 through 3,870 (of 30,337 total)
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