Error in the backend, cant edit page anymore with WP bakery

This topic has 4 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 26, 2021 at 12:32

    Hi,

    Somehow i cant edit anything in the backend anymore. When i go to pages i get to see this screen. https://gyazo.com/5e9e737cfb8c9ca11a663bed2c5fa42e but i cant edit it via Wp bakery anymore although everything is activated well. When i disable all the plugins it doesnt help either. When i start troubleshooter suddenly it works. Any idea why this problem occurs?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 26, 2021 at 15:08

    Hello,

    I suppose it’s related to the role editor plugin. Change the account role for your user to admin only and check the editor after that.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 26, 2021 at 15:16

    thank you very much, can you please explain how to do that?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2021 at 08:18

    Hello,

    Dashboard > Plugins > role editor plugin settings > change the account role for your user to admin only and check the editor after that, or contact the support of the plugin to get assistance with this, because we are not developers of the mentioned plugin.

    Regards

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.