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Header promo banner does not appear (elementor)

This topic has 8 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Recep

Recep

Participant

November 25, 2021 at 14:13

Hi,

I prepared a promo header with static blocks and added it to this field. Why can’t it be visible? https://snipboard.io/TmAc6J.jpg

I gave permission from elementor settings like here. https://xstore.helpscoutdocs.com/article/47-static-blocks

Regards,

#309828 Copied Theme version: 8.0.9

7 Answers

Rose Tyler

Support staff

November 25, 2021 at 15:01

Hello,

Make sure that HTML block is added into the header content via Theme Options > Header builder.
Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#309832 Copied

Recep

Participant

November 25, 2021 at 15:12

Ok,
Static block name: Promo banner. I copied from another theme.

Regards

Please contact administrator
for this information.

#309834 Copied

Rose Tyler

Support staff

November 25, 2021 at 15:19

Appearance > Widgets > add static block into Header Banner area, for example – https://prnt.sc/20wjijf Clear all cache and check the result.

Regards

#309836 Copied

Recep

Participant

November 25, 2021 at 15:44

Hi Rose,

I did but it still doesn’t show up. Can you check it and send me a screenshot?
Regards

#309837 Copied

Recep

Participant

November 26, 2021 at 10:02

Hi,

I still couldn’t. Can you do it on my website?

Regards

#309906 Copied

Olga Barlow

Support staff

November 26, 2021 at 14:23

Hello,

Header banner area should be enabled in the Header builder > Widgets https://prnt.sc/20xb8zh
Check now.

Regards

#309945 Copied

Recep

Participant

November 26, 2021 at 14:25

Thanks,

#309946 Copied
Tagged: elementor, header promo banner, persuasive, seo friendly, woocommerce, wordpress templates
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Header promo banner does not appear (elementor)

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