Auto update switched to version 4.0.10 and woke up today with critical error and site not working.Site URL: hidden Theme version: 4.0.10 WooCommerce version: 5.9.0
Restore backup from yesterday and then provide us with WP Dashboard and FTP access. We’ll check and help you.
Provide us with FTP access to your site, please. We need that in case fatal error appears.
Please see private
We don’t need access to your AWS account but to your FTP. We need FTP host, FTP password, FTP username to connect to your site using FTP client tool.
Hello, we lost our dev and we do not have a dev working for us at the moment. I spoke to a friend and they said they need to add your ip to aws for you to access ftp.
Add the below IP to the whitelist:
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