Dear Khurram Virk,

We are pleased to inform you that subsequent to the deactivation of the Sucuri firewall, we have observed that all functionalities have returned to normal operation.

Additionally, we have successfully implemented the following custom CSS:

@media (max-width: 767px) {
    .etheme-sticky-cart p.price,
    .etheme-sticky-cart .quantity ~ .et-single-buy-now {
        display: none;
    }
}

At your earliest convenience, could you please revisit your product page to confirm that everything is functioning as expected?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Hi @Daniyal,

Please add the following CSS codes under Theme Options > Theme Custom CSS > Global CSS:

#reviews .commentlist {
    padding-left: 0;
}
#reviews .commentlist .avatar-circle{
    display: none;
}

#reviews .commentlist .description p {
    font-size: 18px;
}

Best Regards,
The 8Theme Team

Hi @jimmy-17,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Khurram Virk,

We would like to inform you that, due to the existence of multiple ongoing discussions pertaining to the Firewall issue, we have decided to consolidate our efforts. Consequently, we will be closing the current topic to better concentrate on the other relevant threads.

Best Regards,
The 8Theme Team

Dear Nicolo,

We’re writing to inform you that the default style definitions for the XStore theme are located within the following directory: wp-content/themes/xstore/xstore.css. Specifically, you may wish to review the code between lines 20 and 109, which outlines the foundational CSS properties for the body element.

Below is an excerpt from the mentioned section for your reference:

body {
  --et_font-color: #555;
  margin: 0;
  font-family: -apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Verdana, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  font-size: 14px;
  color: var(--et_font-color) !important;
  height: auto !important;
  background-color: var(--et_container-bg-color, transparent);
  --product-stock-step-1-active-color: var(--et_green-color);
  --product-stock-step-2-active-color: var(--et_orange-color);
  --product-stock-step-3-active-color: var(--et_red-color);
  --h1-size-proportion: 2.5714;
  --h2-size-proportion: 1.7142;
  --h3-size-proportion: 1.7142;
  --h4-size-proportion: 1.2857;
  --h5-size-proportion: 1;
  --h6-size-proportion: 0.8571;
  --h1-line-height: 1.2;
  --h2-line-height: var(--h1-line-height);
  --h3-line-height: var(--h1-line-height);
  --h4-line-height: var(--h1-line-height);
  --h5-line-height: var(--h1-line-height);
  --h6-line-height: var(--h1-line-height);
  --product-title-size-proportion: 1.14;
  --product-title-line-height: 1.5;
  --et_main-color: #888;
  --et_dark-color: #222;
  --et_active-color: #a4004f;
  --et_red-color: #c62828;
  --et_green-color: #2e7d32;
  --et_blue-color: #1565c0;
  --et_orange-color: #f57f17;
  --et_yellow-color: #fdd835;
  --et_border-color: #e1e1e1;
  --et_light-color: #f7f7f7;
  --et_light-color2: #f2f2f2;
  --et_white-2-dark: #fff;
  --et_dark-2-white: #222;
  --et_select-arrow-closed: url(data:image/png;base64,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);
  --et_select-arrow-opened: url(data:image/png;base64,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);
  --et_404-page-bg-image: url('../../images/404.png');
  --et_link-color: var(--et_dark-2-white);
  --et_link-hover-color: var(--et_main-color);
  --et_btn-color: var(--et_dark-2-white);
  --et_btn-bg-color: var(--et_light-color2);
  --et_btn-br-color: var(--et_light-color2);
  --et_btn-color-hover: #fff;
  --et_btn-bg-color-hover: var(--et_active-color);
  --et_btn-br-color-hover: var(--et_active-color);
  --et_btn-bordered-color: var(--et_dark-color);
  --et_btn-bordered-bg-color: transparent;
  --et_btn-bordered-br-color: var(--et_border-color);
  --et_btn-bordered-color-hover: var(--et_dark-color);
  --et_btn-bordered-bg-color-hover: #fff;
  --et_btn-bordered-br-color-hover: var(--et_border-color);
  --et_btn-active-color: #fff;
  --et_btn-active-bg-color: var(--et_active-color);
  --et_btn-active-br-color: var(--et_active-color);
  --et_btn-active-color-hover: #fff;
  --et_btn-active-bg-color-hover: var(--et_active-color);
  --et_btn-active-br-color-hover: var(--et_active-color);
  --et_btn-light-color: #fff;
  --et_btn-light-bg-color: var(--et_btn-bg-color);
  --et_btn-light-br-color: var(--et_border-color);
  --et_btn-light-text-transform: uppercase;
  --et_btn-light-color-hover: #fff;
  --et_btn-light-bg-color-hover: var(--et_active-color);
  --et_btn-light-br-color-hover: var(--et_active-color);
  --et_btn-dark-color: #fff;
  --et_btn-dark-bg-color: var(--et_dark-color);
  --et_btn-dark-br-color: var(--et_dark-color);
  --et_btn-dark-color-hover: #fff;
  --et_btn-dark-bg-color-hover: #4c4c4c;
  --et_btn-dark-br-color-hover: #4c4c4c;
  --et_dark-2-white-0: rgba(0, 0, 0, 0);
  --et_dark-2-white-01: rgba(0, 0, 0, 0.1);
  --et_dark-2-white-02: rgba(0, 0, 0, 0.2);
  --et_dark-2-white-03: rgba(0, 0, 0, 0.3);
  --et_dark-2-white-08: rgba(0, 0, 0, 0.8);
  --et_dark-2-white-002: rgba(0, 0, 0, 0.02);
  --et_white-2-dark-0: rgba(255, 255, 255, 0);
  --et_white-2-dark-01: rgba(255, 255, 255, 0.1);
  --et_white-2-dark-05: rgba(255, 255, 255, 0.5);
  --et_white-2-dark-07: rgba(255, 255, 255, 0.7);
  --et_white-2-dark-09: rgba(255, 255, 255, 0.9);
  --et_dark-2-light-dark: var(--et_dark-color);
  --et_white-2-light-dark: #fff;
}

Please feel free to modify these styles using the custom CSS codes that were provided in our previous correspondence.

Should you require any further assistance or have additional questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear Khurram Virk,

We apologize for the oversight. Kindly ignore the previously sent URL. That URL would not affect by the Firewall.

Best regards,
The 8Theme Team

Dear Mr. Khurram Virk,

We are writing to inform you that the previously encountered 400 error has been resolved. However, we are currently experiencing a persistent 403 error when attempting to save changes within the WordPress customizer. As this is a default feature of WordPress, it should not be subject to any restrictions.

Upon further investigation, we have noticed that the error is accompanied by the following message: “Block Reason: SQL injection was detected and blocked.” For your reference, we have included a screenshot that illustrates the issue: https://prnt.sc/Q989cVjuCOMs

We kindly request that you review this matter at your earliest convenience to ensure that legitimate use of the WordPress customizer is not being erroneously blocked. Your prompt attention to this issue would be greatly appreciated.

Thank you for your cooperation and assistance.

Best Regards,
The 8Theme Team

Hi @Taalaki Abaya,

As for the black banner in the header bottom section, I successfully removed the texts as instructed. However, the banner persists. Could you please advise on how to resolve this?

Please go the Header Builder > remove Promo Text Block:
+ https://taalakiabaya.com/wp-admin/customize.php?autofocus%5Bpanel%5D=header-builder
+ https://prnt.sc/kXFcoxbJEQR9

Regarding the translation issue, I’ve highlighted the words that remain untranslated in the attached image. These include “Type here…” in the input search, “Wishlist” and “Compare” in the side menu, “Compare” in the product details, and “Tag” in the product details. I attempted to address this using the “Loco Translate” plugin, but encountered inconsistencies in translation across different areas of the website.

Those text are translatable under:
– Theme Options > Header Builder > Compare: https://prnt.sc/4zt0vuR_8mYl
– Theme Options > Header Builder > Wishlist: https://prnt.sc/R6Ixi-Vf51jY

For the Add to compare button text, we’ve added the translation for you under Loco Translate: https://prnt.sc/Co_9e50hTitU

For Tag text, not sure there is a conflict between Loco Translate plugin & theme so the translation is not working so we’ve added this custom code under functions.php file for you:

function n2t_text_strings( $translated_text, $text, $domain ) {
	switch ( $translated_text ) {
		case 'Tag' :
			$translated_text = 'الوسوم';
			break;
		case 'Tags' :
			$translated_text = 'الوسوم';
			break;			
		case 'Tag:' :
			$translated_text = 'الوسوم:';
			break;
		case 'Tags:' :
			$translated_text = 'الوسوم:';
			break;
	}
	return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );
add_filter( 'ngettext', 'n2t_text_strings', 20, 3 );

Warm regards,
The 8Theme Team

Dear @coffeedog,

We hope this message finds you well.

We are reaching out to inquire whether you have had the opportunity to navigate to the following file within your website’s directory:

/wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/partials/class-st-woo-shop.php

and whether you have successfully removed the specified segment of code:

$html .= sprintf( '<a href="javascript:void(0);" class="sten-reset-loop-variation" style="display:none;"> %1$s </a>', esc_html__( 'Clear', 'xstore-core' )  );

If this task has not yet been completed, we kindly request that you provide us with the administrative credentials once more. This will enable our team to access your site and carry out the necessary code removal on your behalf.

Please ensure that the information is sent securely, and rest assured that your credentials will be handled with the utmost confidentiality.

We appreciate your cooperation and look forward to your prompt response.

Warm regards,
The 8Theme Team

Dear @khurram virk,

Please keep us informed on the progress of the matter at hand.

Kind regards,
The 8Theme Team

Dear Khurram Virk,

We hope this message finds you well.

We are pleased to inform you that we have published an article pertaining to the WP-Rocket plugin, which may be of interest to you. You can access the article at the following URL: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/.

We kindly request that you review the material at your earliest convenience.

Thank you for your attention.

Warm regards,
The 8Theme Team

Hi @Taalaki Abaya,

– Translation Troubles: Despite attempting to translate text via the provided link (https://***lakiabaya.com/wp-admin/admin.php?path=languages%2Fthemes%2Fxstore-ar.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit), certain text elements remain unchanged. Please refer to the attached image highlighting the issue. Additionally, you have access to the site to review these translation discrepancies firsthand.

Can you please tell us which texts you couldn’t translate?

– Notification Removal: Efforts to remove the prominent notification within the Header Bottom section, particularly the large rectangle displaying “Take 30% off,” have proven unsuccessful thus far.

Please navigate to Theme Options > Header Builder > Promo Text > Sections > then remove the texts: https://prnt.sc/mhXGHBhfCIOZ

– Custom CSS Challenges: While I successfully applied custom CSS to hide specific circular elements, I encountered difficulties in selectively hiding individual elements without affecting others. The intention was to remove specific elements without globally hiding all separators (‘|’). The CSS was added to the style.css file within the child theme to prevent issues during updates.

Please update the previous we sent to this:

span.et_b_header-menu-sep,
.et_connect-block-sep:after,
.header-main .et_column.et_col-xs-3.et_col-xs-offset-0.pos-static span.et_connect-block-sep {
    display: none !important;
}

– Messenger Button Implementation: Although I managed to add the Messenger button successfully, I’m seeking guidance on integrating its functionality. Specifically, I aim to ensure that when a user clicks the Messenger button, it captures essential product details such as ID, quantity, and attributes (if applicable) to be sent as text via Messenger. Could you provide guidance or code snippets to achieve this functionality effectively?

Unfortunately, that’s required the customization which is out of our scope support. You have to follow the scripts for Whatsapp button.

– Add to Cart Button Visibility: Despite attempts to hide the Add to Cart button on the single product page, it persists briefly before the appearance of the WhatsApp button. I’ve explored various WooCommerce PHP files related to this functionality without finding a suitable solution.

Please create a PHP file, name it as variation-add-to-cart-button.php under xstore-child/woocommerce/single-product/add-to-cart:

<?php
/**
 * Single variation cart button
 *
 * @see https://woo.com/document/template-structure/
 * @package WooCommerce\Templates
 * @version 7.0.1
 */

defined( 'ABSPATH' ) || exit;

global $product;
?>
<div class="woocommerce-variation-add-to-cart variations_button">
	<?php do_action( 'woocommerce_before_add_to_cart_button' ); ?>

	<?php
	do_action( 'woocommerce_before_add_to_cart_quantity' );

	woocommerce_quantity_input(
		array(
			'min_value'   => apply_filters( 'woocommerce_quantity_input_min', $product->get_min_purchase_quantity(), $product ),
			'max_value'   => apply_filters( 'woocommerce_quantity_input_max', $product->get_max_purchase_quantity(), $product ),
			'input_value' => isset( $_POST['quantity'] ) ? wc_stock_amount( wp_unslash( $_POST['quantity'] ) ) : $product->get_min_purchase_quantity(), // WPCS: CSRF ok, input var ok.
		)
	);

	do_action( 'woocommerce_after_add_to_cart_quantity' );
	?>

	<button type="submit" class="single_add_to_cart_button button alt<?php echo esc_attr( wc_wp_theme_get_element_class_name( 'button' ) ? ' ' . wc_wp_theme_get_element_class_name( 'button' ) : '' ); ?>"><?php echo esc_html( $product->single_add_to_cart_text() ); ?></button>

	<?php do_action( 'woocommerce_after_add_to_cart_button' ); ?>

	<input type="hidden" name="add-to-cart" value="<?php echo absint( $product->get_id() ); ?>" />
	<input type="hidden" name="product_id" value="<?php echo absint( $product->get_id() ); ?>" />
	<input type="hidden" name="variation_id" class="variation_id" value="0" />
</div>

After that find this code and replace with your Messenger/Whatsapp button HTML code.

<button type="submit" class="single_add_to_cart_button button alt<?php echo esc_attr( wc_wp_theme_get_element_class_name( 'button' ) ? ' ' . wc_wp_theme_get_element_class_name( 'button' ) : '' ); ?>"><?php echo esc_html( $product->single_add_to_cart_text() ); ?></button>

Warm regards,
The 8Theme Team

Dear Khurram Virk,

We hope this message finds you well.

We would like to inform you that the WP-Rocket plugin currently does not include a Content Delivery Network (CDN) feature. Consequently, we recommend that you continue utilizing the GoDaddy CDN for your website. Additionally, please ensure that all other caching mechanisms are disabled to prevent any potential conflicts or performance issues.

Should you require any further assistance or have any questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @ziga32,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hi @khurram virk,

Please add Vietnam to the Firewall.

Thank you!