Luca Rossi

Dear @smalameri,

We hope this message finds you well.

We have identified an issue with the Loco Translate plugin concerning the translation of certain text strings. To resolve this, we kindly request that you insert the following code snippet into the functions.php file located within your child theme’s directory:

function n2t_text_strings( $translated_text, $text, $domain ) {
    switch ( $translated_text ) {
        case 'Clear shopping cart':
            $translated_text = 'Your Text 1';
            break;
        case 'Coupon code':
            $translated_text = 'Your Text 2';
            break;
    }
    return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );

We trust that this adjustment will address the translation discrepancies you have encountered. Should you require any further assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

Dear Alex,

We hope this message finds you well.

We’re writing to inform you that we have implemented modifications to the custom codes as follows:

add_action('wp_head', '_n2t_wp_head');
function _n2t_wp_head(){
    if(is_product_category()){
        $children = get_term_children(get_queried_object()->term_id, 'product_cat');
        $paged = (get_query_var('paged')) ? get_query_var('paged') : 1;
        if(!empty($children) && $paged == 1){
            echo '<style>.tax-product_cat .row-count-4 .product:nth-child(4n+1){clear:none!important}</style>';
        }
    }
}

Subsequent to these changes, the products appear to be displaying correctly on our end.

May I kindly request that you review the modifications at your earliest convenience and confirm whether everything is functioning as expected on your side?

Thank you for your attention to this matter. We look forward to your feedback.

Best Regards,
The 8Theme Team

Dear @chilly,

We would like to inform you that the custom CSS code provided below is designed to be lightweight and should not impact the loading speed of your website adversely.

body .et-off-canvas.et-content-right > .et-mini-content:not(.active) {
    margin-right: -100%;
}
body .et-off-canvas.et-content-left > .et-mini-content:not(.active) {
    margin-left: -100%;
}

We kindly ask you to verify this by reviewing your LiteSpeed Cache plugin settings to ensure compatibility and optimal performance.

Best regards,
The 8Theme Team

Dear @chilly,

We hope this message finds you well.

We have recently visited the following URL on your website’s administrative panel: https://***.com/wp-admin/admin.php?page=litespeed-page_optm

During our visit, we have included the following CSS Selector in the allowlist, as indicated in the screenshot provided: https://prnt.sc/kOpF0YbCQIkP

Subsequently, we have inserted the custom CSS code into your site’s theme configuration. This was accomplished by navigating to Theme Options, selecting Theme Custom CSS, and then inputting the code into the Global CSS section:

body .et-off-canvas.et-content-right > .et-mini-content:not(.active) {
    margin-right: -100%;
}
body .et-off-canvas.et-content-left > .et-mini-content:not(.active) {
    margin-left: -100%;
}

As a result of these changes, the mobile menu appears to be functioning correctly.

We kindly request that you review these modifications at your earliest convenience to ensure everything is operating as expected.

Best Regards,
The 8Theme Team

Hi @Taalaki Abaya,

We regret to inform you that further customization will be out of our scope supports. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page and you request additional customization.

Our high-level developers are equipped to provide you with a tailored solution for this. To get a precise estimate and discuss the customization, please submit a customization services request, and we will prepare a detailed estimate for the cost – https://www.8theme.com/account/#etheme_customization_panel (8Theme’s Customisation Services)

We appreciate your understanding.

Best Regards,
The 8Theme Team

Dear Alex011,

We kindly request that you implement the custom codes on your live website and verify their functionality at your earliest convenience.

Warm regards,
The 8Theme Team

Dear @khurram virk,

We are pleased to inform you that we have updated the WP-Rocket settings on your behalf. We kindly request that you review the website to ensure that everything is functioning as expected.

Additionally, we recommend deactivating any plugins that are not currently in use, as having numerous active plugins can adversely affect your website’s performance.

Best regards,
The 8Theme Team

Hi @Daniyal,

Yes, I have checked, and it appears that the review was submitted by a genuine customer. So, if I understand correctly, this review was part of the test conducted by your support team, correct?

Yes, that review was submitted by our support team.

Instead, I would like it to be accompanied by a green checkmark symbol indicating verification. This green checkmark should ideally be displayed alongside every review to signify authenticity.

Please add the following CSS:

#reviews .verified {
    font-style: normal;
}
#reviews .verified::before {
    color: green;
    content: "\f00c";
    font-family: "Font Awesome\ 5 Free";
}

Warm regards,
The 8Theme Team

Dear Daniyal,

We hope this message finds you well.

We are pleased to inform you that we have conducted a test review, and we can confirm that the verified owner badge is functioning properly on the product listed in the Private Content area.

Could you kindly take a moment to verify this once more at your earliest convenience?

Thank you for your attention to this matter.

Warm regards,
The 8Theme Team

Hi @Taalaki Abaya,

For #1, please copy this file from XStore parent theme to child theme in the same directory after that add the Messenger/Whatsapp buttons HTML code: /wp-content/themes/xstore/woocommerce/single-product/add-to-cart/simple.php.

For #2, to remove the actions below the product list, please add this custom CSS:

form.xstore-wishlist-form .form-actions {
    display: none !important;
}

Instead, I want to replace the “Add to cart” button for each product with my “Send to WhatsApp” button.

Please create a PHP file, name it as add-to-cart.php under xstore-child/woocommerce/loop/:

<?php
/**
 * Loop Add to Cart
 *
 * This template can be overridden by copying it to yourtheme/woocommerce/loop/add-to-cart.php.
 *
 * HOWEVER, on occasion WooCommerce will need to update template files and you
 * (the theme developer) will need to copy the new files to your theme to
 * maintain compatibility. We try to do this as little as possible, but it does
 * happen. When this occurs the version of the template file will be bumped and
 * the readme will list any important changes.
 *
 * @see         https://woo.com/document/template-structure/
 * @package     WooCommerce\Templates
 * @version     3.3.0
 */

if ( ! defined( 'ABSPATH' ) ) {
	exit;
}

global $product;

echo apply_filters(
	'woocommerce_loop_add_to_cart_link', // WPCS: XSS ok.
	sprintf(
		'<a href="%s" data-quantity="%s" class="%s" %s>%s</a>',
		esc_url( $product->add_to_cart_url() ),
		esc_attr( isset( $args['quantity'] ) ? $args['quantity'] : 1 ),
		esc_attr( isset( $args['class'] ) ? $args['class'] : 'button' ),
		isset( $args['attributes'] ) ? wc_implode_html_attributes( $args['attributes'] ) : '',
		esc_html( $product->add_to_cart_text() )
	),
	$product,
	$args
);

After that find this code and replace with your Messenger/Whatsapp button HTML code.

echo apply_filters(
	'woocommerce_loop_add_to_cart_link', // WPCS: XSS ok.
	sprintf(
		'<a href="%s" data-quantity="%s" class="%s" %s>%s</a>',
		esc_url( $product->add_to_cart_url() ),
		esc_attr( isset( $args['quantity'] ) ? $args['quantity'] : 1 ),
		esc_attr( isset( $args['class'] ) ? $args['class'] : 'button' ),
		isset( $args['attributes'] ) ? wc_implode_html_attributes( $args['attributes'] ) : '',
		esc_html( $product->add_to_cart_text() )
	),
	$product,
	$args
);

Please note this will replace the Add To Cart button from the whole site(Shop, Product Categories, …)

Warm regards,
The 8Theme Team

Dear @coffeedog,

We are writing to inform you that the password you have provided appears to be incorrect. We kindly ask that you review the details and verify the accuracy of the information you have submitted.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

Dear @Kobak903,

We would like to express our sincere gratitude for your assistance in correcting the codes. Your contribution has been invaluable, and we have noted that the style tag has been successfully removed from the editor.

Thank you once again for your support.

Best Regards,
The 8Theme Team

Hi @Daniyal,

Could you please increase the font size for the customer name in the review section?

Please add this custom CSS:

#reviews .commentlist .meta .woocommerce-review__author {
font-size: 30px;
}

Hope it helps!

Dear Nicolo,

Greetings.

We regret to inform you that in order to create a style guide similar to the example you have provided, it would be advisable to engage the services of a professional web designer or front-end developer.

Please note that all theme styles can be found in the following locations:

– Within the file: /themes/xstore/xstore.css
– Inside the directory: /themes/xstore/css

Thanks for understading!

Best regards,
The 8Theme Team

Hi @Daniyal,

Alright, can you add a Name and email box in the review section as per your other store templates: https://gyazo.com/6b5b74296c74c4c1de254a5df1470965
As per my template there is no Name & Email Box in the review section

The name & email fields will appear for the non-logged in users only: https://prnt.sc/Qc88rHf3h4Ux

For #2, This code is not working

add_action(‘wp_footer’, ‘n2t_wp_footer’, 99);
function n2t_wp_footer() {
if(is_singular(‘product’)){
?>

Can you check again?

4- In the stick add to the cart, I don’t want select options I want just add to cart button instead of select options
https://gyazo.com/2e73ec9461074207f5bd9661428d44e0

The add-to-cart button will display if the product is simple product. For the variable products, we have to select an option to add-to-cart. That default flow of WooCommerce plugin.

Best Regards,
The 8Theme Team