Customize and personalize the theme according to your preferences and requirements.

This topic has 39 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Luca Rossi

  • Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 4, 2024 at 15:27

    Hello Support,

    I have a few questions regarding customizing the theme, and I would appreciate your assistance. I’ve created a child theme inherited from the parent. However, upon checking the FTP, I noticed that only the functions.php file and a screenshot.png file exist in the child theme. Despite adding a font folder along with style.css and applying the necessary styles to change the font globally, I did not observe any changes. Can you guide me on why this might be happening?

    Additionally, I’ve cleared unnecessary pages from the Settings Menu list, but I’m unsure how to remove or deactivate the dropdown pages within the shop menu item, as shown in the attached image. Could you provide guidance on how to address this issue?

    Furthermore, I need to implement some temporary customizations to the theme for the first three months. Specifically, I want to temporarily remove the cart icon (comment it out from the code). Since products will only be purchased via WhatsApp, I intend to replace the “Add to Cart” button with “Buy Now,” along with WhatsApp and Facebook Messenger buttons. Clicking on these buttons should send a message to the administrator containing the product link, selected quantity, color, and size. Please advise on how to achieve this. Additionally, I want to place the WhatsApp button on the order page, use a WhatsApp icon instead of the cart icon in the header on the website, and at the bottom on mobile.

    I apologize for the lengthy inquiry, but I want to ensure that I can make these customizations without losing the parent theme in case of future updates.

    Your guidance on each of these questions would be highly appreciated.

    Thank you.

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    38 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2024 at 15:56

    Hello, Taalaki Abaya,

    Thank you for reaching out to us with your inquiries regarding theme customization. We’re here to assist you every step of the way.

    Regarding the child theme setup, it’s normal to start with just the functions.php and screenshot.png files.
    XStore theme does not impose any limitations on the functionality of child themes; they operate in the same manner as they would with any other WordPress theme. For additional information, we recommend consulting the WordPress support resources.

    Regarding the uploading of custom fonts, this can be accomplished through the Dashboard. You may refer to the following screenshot for guidance: https://prnt.sc/q8HwVBv-V5uq

    For removing or deactivating dropdown pages within the shop menu item https://prnt.sc/fHlliY_lJ7LS , can typically be managed through the WordPress dashboard under Appearance > Menus. Here you can edit the menu structure and remove any unwanted items.

    The cart icon from the Header can be removed via Theme Options > Header Builder https://prnt.sc/WqwK2pwm0jkK

    Implementing temporary customizations, can be done by custom CSS or by editing the theme’s template files within your child theme. To replace the “Add to Cart” button with a “Buy Now” button, you would need to override the appropriate template files in your child theme and add the necessary links for WhatsApp and Facebook Messenger. This will likely involve custom development.
    Please note that these customizations you are looking for can be complex and may require a good understanding of WordPress theme development and possibly some custom JavaScript for the messaging functionality. If you are not comfortable with these changes, we recommend hiring a professional developer to assist you.

    Additional customization in files is outside the scope of our basic support.
    However, if you wish our developers team can personally assist you via our customization service (paid). To get started, please follow this link to send us your requirements – https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
    Customize your website to suit your needs and make it stand out with our expert dev team.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 5, 2024 at 13:53

    Hello 8Theme’s Team,

    I sincerely appreciate your prompt response and the detailed guidance provided regarding theme customization. Your assistance has been invaluable.

    Given my role as a Full Stack Developer, I am confident in undertaking the customizations myself. I have successfully implemented similar changes, such as replacing the “Add to Cart” button with a “WhatsApp” button, in a previous WordPress theme. However, the absence of a child theme resulted in the loss of my modifications during theme updates. To avoid this, I have a few additional questions:

    File Location for Customizations:
    Could you specify where and how I can create the necessary PHP files within the child theme using FTP to override default functionalities? This ensures that my customizations remain intact even after theme updates.

    Language Translation Plugin:
    What plugin would you recommend for changing the language of the site to Arabic? The goal is to have the entire site in Arabic without allowing visitors/users to switch languages; it should remain fixed in Arabic.

    Store Icon vs. Cart Icon:
    In your opinion, if the client intends to limit purchases to WhatsApp or Facebook Messenger, would it be advisable to retain the Store Icon (Order page) without the Cart Icon? Or would you recommend removing it entirely? The client wishes to keep the Wishlist feature intact.

    Modal Popup:
    There a modal popup that appears when a visitor opens the site for the first time, where can I locate and customize it?

    Once again, thank you for your guidance. Your insights will contribute significantly to the successful implementation of these customizations.

    Best Regards,
    Taalaki Abaya

    Avatar: Justin
    Luca Rossi
    Support staff
    February 6, 2024 at 08:10

    Hello @Taalaki Abaya,

    File Location for Customizations:
    Could you specify where and how I can create the necessary PHP files within the child theme using FTP to override default functionalities? This ensures that my customizations remain intact even after theme updates.

    The following directories can be copied via child theme in the same directory structure to override the templates:
    – xstore/bbpress/
    – xstore/dc-product-vendor/
    – xstore/dokan
    – xstore/templates/
    – xstore/vc_templates/
    – xstore/woocommerce/
    – and default templahe hierarchy of WordPress(index.php, page.php, category.php, …)

    For more information, please take a look at these article: https://developer.wordpress.org/themes/advanced-topics/child-themes/#templates-parts-and-patterns
    To override some functions include in the theme, please have a look at this: https://webdesign.tutsplus.com/a-guide-to-overriding-parent-theme-functions-in-your-child-theme–cms-22623t

    Language Translation Plugin:
    What plugin would you recommend for changing the language of the site to Arabic? The goal is to have the entire site in Arabic without allowing visitors/users to switch languages; it should remain fixed in Arabic.

    – We suggest you to use Loco Translate plugin. It’s strong & FREE: https://wordpress.org/plugins/loco-translate/

    Store Icon vs. Cart Icon:
    In your opinion, if the client intends to limit purchases to WhatsApp or Facebook Messenger, would it be advisable to retain the Store Icon (Order page) without the Cart Icon? Or would you recommend removing it entirely? The client wishes to keep the Wishlist feature intact.

    That’s fine if you hide the cart icon. Just hide it because the cart/checkout function is going with the WooCommerce plugin. You can’t disable the cart/checkout function.

    Modal Popup:
    There a modal popup that appears when a visitor opens the site for the first time, where can I locate and customize it?

    Did you mean the this popup? We’ve already had a document for this: https://xstore.helpscoutdocs.com/article/162-xstore-newsletter-popup

    Best Regards,
    8Theme’s Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 18, 2024 at 21:00

    Dear 8Theme,

    First and foremost, I would like to express my gratitude for providing me with the detailed explanation. Your assistance is greatly appreciated. I have some feedback and additional queries to discuss:

    1. Regarding the directories suitable for inclusion in the child theme, I lack clarity on their specific purposes. While I understand the WooCommerce directory, I’m uncertain about the others. For instance, I created a “woocommerce” folder within the child theme and successfully hid the “Add to Cart” button by modifying the “simple.php” file located at “single-product/add-to-cart”. However, I encountered difficulty in hiding another button labeled “Buy Now” and preventing product addition to the cart when attributes are present. Could you please advise on these matters? Additionally, I created a “content-single-product.php” file to incorporate a JavaScript script linked to a file I shared privately. This script facilitates sending user-selected information to WhatsApp. Could you guide me on implementing a similar functionality for hiding the second “Buy Now” button and replacing it with a Messenger button? I’m unsure of its location. Furthermore, could you elaborate on the other directories you mentioned? If copying them along with their subdirectories and files is necessary, could you provide instructions for doing so directly via FTP?

    2. Regarding the Language Translation Plugin: I found it to be robust and effective. However, I encountered difficulty translating words within rectangular frames overlaid on images. Could you please provide guidance on translating such content and specify the source for translations?

    3. How can I remove the “|” separator after removing the “Cart” icon and other icons? Additionally, how can I eliminate the black notification within the Header Bottom section? Lastly, how can I incorporate my phone number into the “Call any time” feature?

    4. If you have any additional insights or information to share, I would greatly appreciate it.

    Thank you for your continued support.

    Warm regards,

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    Avatar: Justin
    Luca Rossi
    Support staff
    February 19, 2024 at 07:39

    Dear Taalaki Abaya,

    Thank you for your swift reply. We kindly request that you provide us with FTP access and the credentials for the WP Admin account(WP Admin Username, WP Admin Password).

    For FTP access, please furnish us with the necessary information, including the FTP host, FTP username, FTP password, FTP port, and the type of FTP encryption. Should you require any assistance in generating these details, we recommend contacting your hosting provider for guidance.

    We appreciate your cooperation.

    Warm regards,
    The 8Theme Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 22, 2024 at 11:26

    Hello 8theme support,

    I appreciate your prompt response and assistance.

    Your help in fulfilling the requirements mentioned in the previous email is greatly valued.

    Additionally, I would like to inquire about the best plugin for user management, allowing granular control such as limiting access to specific functionalities like products, categories, attributes, tags, and sliders.

    Thank you for your support.

    Best regards,

    Hassan Radi

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    Avatar: Justin
    Luca Rossi
    Support staff
    February 22, 2024 at 12:54

    Hi @Taalaki Abaya,

    1. To remove the Buy Now button, please navigate to Theme Options > WooCommerce(Shop) > Single Product Page > Layout > disable the Buy Now button: https://prnt.sc/RSEc-LPtc_BS. After that add the following codes under functions.php file locates in your child theme to add Messenger button:

    
    add_action('woocommerce_after_add_to_cart_form', 'n2t_woocommerce_after_add_to_cart_form');
    function n2t_woocommerce_after_add_to_cart_form(){
    	?>
    	<button>Messenger</button>
    	<?php
    }
    

    2.
    a. Those texts can be editted via Elementor Editor:
    https://prnt.sc/GfK3JzKMgLb9
    https://***lakiabaya.com/wp-admin/post.php?post=103&action=elementor
    b. The texts above image product can be translated there: https://***lakiabaya.com/wp-admin/admin.php?path=languages%2Fthemes%2Fxstore-ar.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit

    3. Please add the following CSS:

    
    .header-main .et_column.et_col-xs-3.et_col-xs-offset-0.pos-static span.et_connect-block-sep {
        display: none;
    }
    

    Warm regards,
    The 8Theme Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 23, 2024 at 14:43

    Hello 8Theme team,

    I greatly appreciate your assistance thus far.

    As I delved into the steps outlined in your recent communication, I encountered some challenges and questions that require further clarification:

    – Translation Troubles: Despite attempting to translate text via the provided link (https://***lakiabaya.com/wp-admin/admin.php?path=languages%2Fthemes%2Fxstore-ar.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit), certain text elements remain unchanged. Please refer to the attached image highlighting the issue. Additionally, you have access to the site to review these translation discrepancies firsthand.

    – Notification Removal: Efforts to remove the prominent notification within the Header Bottom section, particularly the large rectangle displaying “Take 30% off,” have proven unsuccessful thus far.

    – Custom CSS Challenges: While I successfully applied custom CSS to hide specific circular elements, I encountered difficulties in selectively hiding individual elements without affecting others. The intention was to remove specific elements without globally hiding all separators (‘|’). The CSS was added to the style.css file within the child theme to prevent issues during updates.

    – Messenger Button Implementation: Although I managed to add the Messenger button successfully, I’m seeking guidance on integrating its functionality. Specifically, I aim to ensure that when a user clicks the Messenger button, it captures essential product details such as ID, quantity, and attributes (if applicable) to be sent as text via Messenger. Could you provide guidance or code snippets to achieve this functionality effectively?

    – Add to Cart Button Visibility: Despite attempts to hide the Add to Cart button on the single product page, it persists briefly before the appearance of the WhatsApp button. I’ve explored various WooCommerce PHP files related to this functionality without finding a suitable solution.

    Your continued support in resolving these issues is greatly appreciated.

    Warm regards,

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    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    February 24, 2024 at 11:38

    Hi @Taalaki Abaya,

    – Translation Troubles: Despite attempting to translate text via the provided link (https://***lakiabaya.com/wp-admin/admin.php?path=languages%2Fthemes%2Fxstore-ar.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit), certain text elements remain unchanged. Please refer to the attached image highlighting the issue. Additionally, you have access to the site to review these translation discrepancies firsthand.

    Can you please tell us which texts you couldn’t translate?

    – Notification Removal: Efforts to remove the prominent notification within the Header Bottom section, particularly the large rectangle displaying “Take 30% off,” have proven unsuccessful thus far.

    Please navigate to Theme Options > Header Builder > Promo Text > Sections > then remove the texts: https://prnt.sc/mhXGHBhfCIOZ

    – Custom CSS Challenges: While I successfully applied custom CSS to hide specific circular elements, I encountered difficulties in selectively hiding individual elements without affecting others. The intention was to remove specific elements without globally hiding all separators (‘|’). The CSS was added to the style.css file within the child theme to prevent issues during updates.

    Please update the previous we sent to this:

    
    span.et_b_header-menu-sep,
    .et_connect-block-sep:after,
    .header-main .et_column.et_col-xs-3.et_col-xs-offset-0.pos-static span.et_connect-block-sep {
        display: none !important;
    }
    

    – Messenger Button Implementation: Although I managed to add the Messenger button successfully, I’m seeking guidance on integrating its functionality. Specifically, I aim to ensure that when a user clicks the Messenger button, it captures essential product details such as ID, quantity, and attributes (if applicable) to be sent as text via Messenger. Could you provide guidance or code snippets to achieve this functionality effectively?

    Unfortunately, that’s required the customization which is out of our scope support. You have to follow the scripts for Whatsapp button.

    – Add to Cart Button Visibility: Despite attempts to hide the Add to Cart button on the single product page, it persists briefly before the appearance of the WhatsApp button. I’ve explored various WooCommerce PHP files related to this functionality without finding a suitable solution.

    Please create a PHP file, name it as variation-add-to-cart-button.php under xstore-child/woocommerce/single-product/add-to-cart:

    
    <?php
    /**
     * Single variation cart button
     *
     * @see https://woo.com/document/template-structure/
     * @package WooCommerce\Templates
     * @version 7.0.1
     */
    
    defined( 'ABSPATH' ) || exit;
    
    global $product;
    ?>
    <div class="woocommerce-variation-add-to-cart variations_button">
    	<?php do_action( 'woocommerce_before_add_to_cart_button' ); ?>
    
    	<?php
    	do_action( 'woocommerce_before_add_to_cart_quantity' );
    
    	woocommerce_quantity_input(
    		array(
    			'min_value'   => apply_filters( 'woocommerce_quantity_input_min', $product->get_min_purchase_quantity(), $product ),
    			'max_value'   => apply_filters( 'woocommerce_quantity_input_max', $product->get_max_purchase_quantity(), $product ),
    			'input_value' => isset( $_POST['quantity'] ) ? wc_stock_amount( wp_unslash( $_POST['quantity'] ) ) : $product->get_min_purchase_quantity(), // WPCS: CSRF ok, input var ok.
    		)
    	);
    
    	do_action( 'woocommerce_after_add_to_cart_quantity' );
    	?>
    
    	<button type="submit" class="single_add_to_cart_button button alt<?php echo esc_attr( wc_wp_theme_get_element_class_name( 'button' ) ? ' ' . wc_wp_theme_get_element_class_name( 'button' ) : '' ); ?>"><?php echo esc_html( $product->single_add_to_cart_text() ); ?></button>
    
    	<?php do_action( 'woocommerce_after_add_to_cart_button' ); ?>
    
    	<input type="hidden" name="add-to-cart" value="<?php echo absint( $product->get_id() ); ?>" />
    	<input type="hidden" name="product_id" value="<?php echo absint( $product->get_id() ); ?>" />
    	<input type="hidden" name="variation_id" class="variation_id" value="0" />
    </div>
    
    

    After that find this code and replace with your Messenger/Whatsapp button HTML code.

    <button type="submit" class="single_add_to_cart_button button alt<?php echo esc_attr( wc_wp_theme_get_element_class_name( 'button' ) ? ' ' . wc_wp_theme_get_element_class_name( 'button' ) : '' ); ?>"><?php echo esc_html( $product->single_add_to_cart_text() ); ?></button>

    Warm regards,
    The 8Theme Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 25, 2024 at 16:29

    Hello 8theme,

    I hope this email finds you well.

    I’d like to express my gratitude for your ongoing support.

    Regarding the translation issue, I’ve highlighted the words that remain untranslated in the attached image. These include “Type here…” in the input search, “Wishlist” and “Compare” in the side menu, “Compare” in the product details, and “Tag” in the product details. I attempted to address this using the “Loco Translate” plugin, but encountered inconsistencies in translation across different areas of the website.

    As for the black banner in the header bottom section, I successfully removed the texts as instructed. However, the banner persists. Could you please advise on how to resolve this?

    Thank you for your assistance.

    Best regards,
    Taalaki Abaya

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    Avatar: Justin
    Luca Rossi
    Support staff
    February 26, 2024 at 06:39

    Hi @Taalaki Abaya,

    As for the black banner in the header bottom section, I successfully removed the texts as instructed. However, the banner persists. Could you please advise on how to resolve this?

    Please go the Header Builder > remove Promo Text Block:
    + https://taalakiabaya.com/wp-admin/customize.php?autofocus%5Bpanel%5D=header-builder
    + https://prnt.sc/kXFcoxbJEQR9

    Regarding the translation issue, I’ve highlighted the words that remain untranslated in the attached image. These include “Type here…” in the input search, “Wishlist” and “Compare” in the side menu, “Compare” in the product details, and “Tag” in the product details. I attempted to address this using the “Loco Translate” plugin, but encountered inconsistencies in translation across different areas of the website.

    Those text are translatable under:
    – Theme Options > Header Builder > Compare: https://prnt.sc/4zt0vuR_8mYl
    – Theme Options > Header Builder > Wishlist: https://prnt.sc/R6Ixi-Vf51jY

    For the Add to compare button text, we’ve added the translation for you under Loco Translate: https://prnt.sc/Co_9e50hTitU

    For Tag text, not sure there is a conflict between Loco Translate plugin & theme so the translation is not working so we’ve added this custom code under functions.php file for you:

    
    function n2t_text_strings( $translated_text, $text, $domain ) {
    	switch ( $translated_text ) {
    		case 'Tag' :
    			$translated_text = 'الوسوم';
    			break;
    		case 'Tags' :
    			$translated_text = 'الوسوم';
    			break;			
    		case 'Tag:' :
    			$translated_text = 'الوسوم:';
    			break;
    		case 'Tags:' :
    			$translated_text = 'الوسوم:';
    			break;
    	}
    	return $translated_text;
    }
    add_filter( 'gettext', 'n2t_text_strings', 20, 3 );
    add_filter( 'ngettext', 'n2t_text_strings', 20, 3 );
    

    Warm regards,
    The 8Theme Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 26, 2024 at 16:32

    Hello 8Theme Team,

    Thank you for your prompt response, it was greatly appreciated.

    I am now focusing on the final steps to complete and deploy my website.

    1. Regarding the image attached showing the “add to cart” button: This button is the default add to cart button that appears when the product detail page loads before the JavaScript renders and replaces it with my buttons “Send to WhatsApp” and “Send to Messenger”. I am concerned about users with slower internet connections who may see this default button and click on it before the WhatsApp and Messenger buttons appear. How can I remove this default button without interfering with the functionality of the add-to-cart.js JavaScript?

    2. As for the second picture showing the “wishlist page”: I would like to remove the buttons located under the products such as “Add all to cart”, “Ask for an estimate”, the combo box for choosing, “Add to cart”, and “Apply”. Instead, I want to replace the “Add to cart” button for each product with my “Send to WhatsApp” button.

    Thank you once again for your assistance.

    Best regards,
    Taalaki Abaya

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    Avatar: Justin
    Luca Rossi
    Support staff
    February 27, 2024 at 07:01

    Hi @Taalaki Abaya,

    For #1, please copy this file from XStore parent theme to child theme in the same directory after that add the Messenger/Whatsapp buttons HTML code: /wp-content/themes/xstore/woocommerce/single-product/add-to-cart/simple.php.

    For #2, to remove the actions below the product list, please add this custom CSS:

    
    form.xstore-wishlist-form .form-actions {
        display: none !important;
    }
    

    Instead, I want to replace the “Add to cart” button for each product with my “Send to WhatsApp” button.

    Please create a PHP file, name it as add-to-cart.php under xstore-child/woocommerce/loop/:

    
    <?php
    /**
     * Loop Add to Cart
     *
     * This template can be overridden by copying it to yourtheme/woocommerce/loop/add-to-cart.php.
     *
     * HOWEVER, on occasion WooCommerce will need to update template files and you
     * (the theme developer) will need to copy the new files to your theme to
     * maintain compatibility. We try to do this as little as possible, but it does
     * happen. When this occurs the version of the template file will be bumped and
     * the readme will list any important changes.
     *
     * @see         https://woo.com/document/template-structure/
     * @package     WooCommerce\Templates
     * @version     3.3.0
     */
    
    if ( ! defined( 'ABSPATH' ) ) {
    	exit;
    }
    
    global $product;
    
    echo apply_filters(
    	'woocommerce_loop_add_to_cart_link', // WPCS: XSS ok.
    	sprintf(
    		'<a href="%s" data-quantity="%s" class="%s" %s>%s</a>',
    		esc_url( $product->add_to_cart_url() ),
    		esc_attr( isset( $args['quantity'] ) ? $args['quantity'] : 1 ),
    		esc_attr( isset( $args['class'] ) ? $args['class'] : 'button' ),
    		isset( $args['attributes'] ) ? wc_implode_html_attributes( $args['attributes'] ) : '',
    		esc_html( $product->add_to_cart_text() )
    	),
    	$product,
    	$args
    );
    

    After that find this code and replace with your Messenger/Whatsapp button HTML code.

    
    echo apply_filters(
    	'woocommerce_loop_add_to_cart_link', // WPCS: XSS ok.
    	sprintf(
    		'<a href="%s" data-quantity="%s" class="%s" %s>%s</a>',
    		esc_url( $product->add_to_cart_url() ),
    		esc_attr( isset( $args['quantity'] ) ? $args['quantity'] : 1 ),
    		esc_attr( isset( $args['class'] ) ? $args['class'] : 'button' ),
    		isset( $args['attributes'] ) ? wc_implode_html_attributes( $args['attributes'] ) : '',
    		esc_html( $product->add_to_cart_text() )
    	),
    	$product,
    	$args
    );
    

    Please note this will replace the Add To Cart button from the whole site(Shop, Product Categories, …)

    Warm regards,
    The 8Theme Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 27, 2024 at 13:54

    Hello 8theme,

    I appreciate your message.

    Regarding the Wishlist page functionality, it seems that the current logic doesn’t align with my requirements. Specifically, when the product loop in the wishlist includes items with and without attributes, we encounter an issue. We can only modify the button for products without attributes since they feature a quantity box. However, for products with attributes, there isn’t a cart button; instead, users are directed back to the product details page. When attempting your suggested solution and replacing buttons with WhatsApp and Messenger functionalities, it applied these buttons to all products, which wasn’t the intended behavior.

    Additionally, there’s another concern I’d like to address. Before sending a message to WhatsApp or Messenger, I need to capture the selected product name and quantity. To address these issues, I’ve decided to include a link to a JavaScript file within the loop/add-to-cart.php file. This JavaScript file will contain a method to override only the buttons associated with adding items to the cart. However, I haven’t been able to verify if this approach is successful yet, as the server typically takes around two hours to update CSS/JS changes.

    Thank you for your attention to this matter.

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    Avatar: Justin
    Luca Rossi
    Support staff
    February 27, 2024 at 14:10

    Hi @Taalaki Abaya,

    We regret to inform you that further customization will be out of our scope supports. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page and you request additional customization.

    Our high-level developers are equipped to provide you with a tailored solution for this. To get a precise estimate and discuss the customization, please submit a customization services request, and we will prepare a detailed estimate for the cost – https://www.8theme.com/account/#etheme_customization_panel (8Theme’s Customisation Services)

    We appreciate your understanding.

    Best Regards,
    The 8Theme Team

    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    February 27, 2024 at 14:14

    Another Question:

    How to edit the social media in Footer?

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    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    February 27, 2024 at 14:48

    Dear Taalaki Abaya,

    We would like to inform you that the footer can be conveniently modified using Elementor. We invite you to access the link provided in the Private Content section.

    Additionally, for comprehensive details, we encourage you to review the following article: [XStore Footer Builder with Elementor](https://xstore.helpscoutdocs.com/article/195-xstore-footer-builder-with-elementor).

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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    for this information.
    Avatar: Taalaki Abaya
    Taalaki Abaya
    Participant
    March 1, 2024 at 13:20

    Dear 8Theme Team,

    Thank you for your prompt response and assistance.

    Regarding the modifications to the footer using Elementor, I’ve accessed the link provided in the Private Content section and will proceed to make the necessary adjustments.

    However, I have a couple of additional inquiries:

    Regarding the attached photo showcasing mobile responsiveness: I’m interested in replacing the cart icon button with a custom icon that is clickable on the /categories page. Could you kindly provide guidance on how to achieve this customization?

    In attempting to obtain the access token for my Instagram account through Meta developers, I encountered an error in the Developer Meta setting. Is there an alternative method to connect to my Instagram account seamlessly?

    I greatly appreciate your ongoing support and assistance.

    Best Regards,
    Taalakiabaya

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    March 1, 2024 at 15:42

    Dear Taalaki Abaya,

    We hope this message finds you well.

    We’re writing to address your recent inquiries as outlined below:

    1. With reference to the image you provided, which illustrates the mobile responsiveness of your website, we understand that you wish to replace the existing cart icon with a custom icon on the categories page. This icon should be interactive and direct users to the specified page. We would be pleased to assist you with this customization.

    We have successfully updated the cart icon to a custom icon and linked it to the categories page as per your request. However, regarding the text, we kindly ask that you translate the “Custom” text into your preferred language. You can review the changes here: https://prnt.sc/AvX8Rip99QJp

    2. Concerning your attempt to acquire an access token for your Instagram account via the Meta developers platform, I regret to inform you that we have encountered an error within the Developer Meta settings. At present, there is no alternative method within our service to facilitate a direct connection to your Instagram account. We recommend exploring other plugins that may offer a solution to this issue.

    We appreciate your understanding and are here to support you with any further questions or concerns you may have.

    Best regards,
    The 8Theme Team

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