I would like to request some changes in certain features:

This topic has 20 replies, 4 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Daniyal
    Daniyal
    Participant
    February 24, 2024 at 09:46

    Hi, I would like to request some changes in certain features:

    1 )On the single product page, instead of “Customer Reviews,” please change the text to just “Reviews.”

    2)I would like to make the Reviews Stars clickable on the single product page.

    3)Enhance the appearance of the Reviews section on the single product page after the tabs to make it more attractive, similar to this example:https://www.thenorthface.com/en-us/mens/mens-jackets-and-vests/mens-insulated-and-down-c300771/mens-1996-retro-nuptse-jacket-pNF0A3C8D#pr-container

    Current review section of my xstore theme: https://gyazo.com/09ac94c284e8629f073c828dac14cafe
    I will forward this request to the support team. Thank you.

    19 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 24, 2024 at 11:39

    Hello, @Daniyal,

    Thank you for contacting us and for using XStore.

    1/ Could you kindly provide a screenshot of the customer reviews on the individual product page of your website? Additionally, please include the URL of the page where the text in question appears, to facilitate a clearer understanding on our end.

    Furthermore, for us to offer you the necessary assistance, we would appreciate it if you could share your site’s WordPress admin access credentials in a secure, private content area.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation.

    2/ Upon thorough inspection of your website, we are pleased to inform you that the review stars feature on the single product page is functioning as intended. For your convenience, we have provided a visual reference which can be viewed at the following link: https://ibb.co/KXtxzqX

    3/ Please post your request on our Taskboard at https://www.8theme.com/taskboard/ -If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    We appreciate your attention to this matter and remain at your service for any further assistance you may require.

    Warm regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 10:15

    1- Check this screen shot: https://gyazo.com/ac7976c1f53b3b6b3f5f6753f888c02d
    I would like the reviews to be written as written reviews instead of being labeled as ‘customer reviews’.

    2- Thank you for your response. However, the functionality I am referring to is slightly different. On our product page, the stars themselves are not clickable. Currently, only the text “Reviews” and the count are clickable, which directs users to the review section. We aim to make the stars clickable as well, allowing users to navigate directly to the review section by clicking on them.
    Example Link: https://gyazo.com/3efb85d8d7f40f4d59712f02f197650f

    3- As you can see, the current theme’s reviews section on the single product page looks like this: https://gyazo.com/b69e27b9d5aeaafeb6b1524e95e38573. I need some changes in this section. First, I don’t want user images. You can either change them to small image sizes or simply remove them altogether. I want same review section like this: https://gyazo.com/5020ed495bdff7913520c006053452aa

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    February 26, 2024 at 12:06

    Hi @Daniyal

    For #1, please add the following code under functions.php file locates in your child theme:

    
    function n2t_text_strings( $translated_text, $text, $domain ) {
    	switch ( $translated_text ) {
    		case '%s customer review' :
    			$translated_text = '%s review';
    			break;
    		case '%s customer reviews' :
    			$translated_text = '%s reviews';
    			break;
    	}
    	return $translated_text;
    }
    add_filter( 'gettext', 'n2t_text_strings', 20, 3 );
    add_filter( 'ngettext', 'n2t_text_strings', 20, 3 );
    

    For #2, please also add this custom codes under functions.php:

    
    add_action('wp_footer', 'n2t_wp_footer', 99);
    function n2t_wp_footer() {
    	if(is_singular('product')){
    	?>
    	<script>
    		!function($) {
    			"use strict";
    			$(document).on('click', '.star-rating', function (){
    				$(this).next('a').trigger('click');
    			});
    		}(jQuery);
    	</script>
    	<?php
    	}
    }
    

    For #3, We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page and you request additional customization.

    Our high-level developers are equipped to provide you with a tailored solution for this. To get a precise estimate and discuss the customization, please submit a customization services request, and we will prepare a detailed estimate for the cost – https://www.8theme.com/account/#etheme_customization_panel (8Theme’s Customisation Services)

    We appreciate your understanding.

    Best Regards,
    The 8Theme Team

    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 12:36

    Alright, can you add a Name and email box in the review section as per your other store templates: https://gyazo.com/6b5b74296c74c4c1de254a5df1470965
    As per my template there is no Name & Email Box in the review section

    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 12:44

    For #2, This code is not working

    add_action(‘wp_footer’, ‘n2t_wp_footer’, 99);
    function n2t_wp_footer() {
    if(is_singular(‘product’)){
    ?>

    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 13:11

    4- In the stick add to the cart, I don’t want select options I want just add to cart button instead of select options
    https://gyazo.com/2e73ec9461074207f5bd9661428d44e0

    Avatar: Justin
    Luca Rossi
    Support staff
    February 26, 2024 at 13:21

    Hi @Daniyal,

    Alright, can you add a Name and email box in the review section as per your other store templates: https://gyazo.com/6b5b74296c74c4c1de254a5df1470965
    As per my template there is no Name & Email Box in the review section

    The name & email fields will appear for the non-logged in users only: https://prnt.sc/Qc88rHf3h4Ux

    For #2, This code is not working

    add_action(‘wp_footer’, ‘n2t_wp_footer’, 99);
    function n2t_wp_footer() {
    if(is_singular(‘product’)){
    ?>

    Can you check again?

    4- In the stick add to the cart, I don’t want select options I want just add to cart button instead of select options
    https://gyazo.com/2e73ec9461074207f5bd9661428d44e0

    The add-to-cart button will display if the product is simple product. For the variable products, we have to select an option to add-to-cart. That default flow of WooCommerce plugin.

    Best Regards,
    The 8Theme Team

    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 13:41

    Thank you for your assistance. I would appreciate it if you could help me make the review section more attractive, as I find the current theme’s review section to be dull. I really appreciate it if help me in this

    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 13:49

    Can you remove the user icon image from the review section and increase the heading size for the content of the review section?

    I want the review section to have the following
    layout:
    Customer Name,
    Date,
    Content Heading H2, and
    Body text.

    Avatar: Justin
    Luca Rossi
    Support staff
    February 26, 2024 at 14:35

    Hi @Daniyal,

    Please add the following CSS codes under Theme Options > Theme Custom CSS > Global CSS:

    
    #reviews .commentlist {
        padding-left: 0;
    }
    #reviews .commentlist .avatar-circle{
        display: none;
    }
    
    #reviews .commentlist .description p {
        font-size: 18px;
    }
    

    Best Regards,
    The 8Theme Team

    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 14:48

    After activating the advanced reviews plugin for my store and enabling the Verified Owner badge, the feature did not work.

    Avatar: Daniyal
    Daniyal
    Participant
    February 26, 2024 at 14:51

    Could you please increase the font size for the customer name in the review section?

    Avatar: Justin
    Luca Rossi
    Support staff
    February 26, 2024 at 15:39

    Hi @Daniyal,

    Could you please increase the font size for the customer name in the review section?

    Please add this custom CSS:

    
    #reviews .commentlist .meta .woocommerce-review__author {
    font-size: 30px;
    }
    

    Hope it helps!

    Avatar: Daniyal
    Daniyal
    Participant
    February 27, 2024 at 07:42

    please reply me for Verified owner badge

    Avatar: Justin
    Luca Rossi
    Support staff
    February 27, 2024 at 08:15

    Dear Daniyal,

    We hope this message finds you well.

    We are pleased to inform you that we have conducted a test review, and we can confirm that the verified owner badge is functioning properly on the product listed in the Private Content area.

    Could you kindly take a moment to verify this once more at your earliest convenience?

    Thank you for your attention to this matter.

    Warm regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Daniyal
    Daniyal
    Participant
    February 27, 2024 at 08:53

    Yes, I have checked, and it appears that the review was submitted by a genuine customer. So, if I understand correctly, this review was part of the test conducted by your support team, correct? Regarding the appearance of the “Verified Owner” text, I would prefer it not to be italicized. Instead, I would like it to be accompanied by a green checkmark symbol indicating verification. This green checkmark should ideally be displayed alongside every review to signify authenticity.

    Avatar: Justin
    Luca Rossi
    Support staff
    February 27, 2024 at 09:22

    Hi @Daniyal,

    Yes, I have checked, and it appears that the review was submitted by a genuine customer. So, if I understand correctly, this review was part of the test conducted by your support team, correct?

    Yes, that review was submitted by our support team.

    Instead, I would like it to be accompanied by a green checkmark symbol indicating verification. This green checkmark should ideally be displayed alongside every review to signify authenticity.

    Please add the following CSS:

    
    #reviews .verified {
        font-style: normal;
    }
    #reviews .verified::before {
        color: green;
        content: "\f00c";
        font-family: "Font Awesome\ 5 Free";
    }
    

    Warm regards,
    The 8Theme Team

    Avatar: Daniyal
    Daniyal
    Participant
    February 27, 2024 at 10:13

    Thank you for the support.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 27, 2024 at 10:13

    Dear Daniyal,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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