Forum Replies Created

Viewing 30 posts - 16,471 through 16,500 (of 17,791 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @lindo_web,

    You just need to reupload theme files from the archive which you can download at this link http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need to contact woocommerce support as this option is related to their configuration.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need to contact woocommerce support regarding your request.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Regarding the first error you need to install WooCommerce plugin.
    As for the error with memory allocation ask your hosting provider to increase php memory_limit value.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added the following code in header.php:

    <?php etheme_get_option('search_form') ?>
    <div class="custom-search">
    <span data-toggle="modal" data-target="#searchModal" class="search-link">search</span>
    </div>

    and the css code in custom.css:

    .custom-search {
      position: absolute;
      left: 94%;
      top: 22px;
    }

    Please check your site. Is that what you want?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello Peter,

    Regarding full row slider I’ve provided you the css code in previous post.
    As for these questions

    1. Colour #000, to make it clear. How to do this?
    2. The selection category box, as response – on tablets only! – does not automatically machete width of the column, making the text break.

    can you please show on screenshot which element you want to change and problem you faced on tablets?

    To create child theme please read this documentation http://codex.wordpress.org/Child_Themes

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve tested your checkout page in 3 browsers of the latest versions and there are no problems with form fields.
    Here are screenshots:
    IE v.11 – http://prntscr.com/7ewjrs
    Firefox – http://prntscr.com/7ewjl1
    Chrome – http://prntscr.com/7ewj6u

    Make sure your browsers are up to date.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. You can change the text in breadcrumbs by editing the following file wp-content/themes/legenda/framework/portfolio.php in line 13

    2. Try this css code in custom.css:

    .single-product-page .product-info .product_meta {
      float: none;
    }
    .single-product-page .span6 {
      width: auto !important;
    }
    .single-product-page .product-info .variations_form {
      float: right;
      width: 40%;
    }

    3. Please provide us with screenshot what you want to modify for better understanding.

    4. Unfortunately there is no feature to change mobile cart view.

    5. To change line “Billing Address” you need to edit the file wp-content/themes/legenda/woocommerce/checkout/form-billing.php in line 21, and “Order notes” in wp-content/plugins/woocommerce/includes/class-wc-checkout.php in line 120

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please read the article http://support.advancedcustomfields.com/forums/topic/how-to-display-the-custom-field-content-in-single-product-page/ how to add custom field content in single product page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please upload your site files to any web host and provide us with site url and login details to WP-admin panel in private content.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP-admin and FTP login details in private content.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Do you mean this text in the header on your site: “FREE SHIPPING OVER C$99 (CANADA ONLY)” ?
    Unfortunately it can’t be translated via WPML.
    We can recommend you to upload original header-structure-2.php file and write your text in WP admin > Settings > General > Tagline. After that you’ll be able to translate it in WPML > String Translation.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please take our apologies for the delay.
    We’ve forwarded this issue to our developers and once there is a result from them we’ll let you know.

    Thank you for your patience and understanding.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem in Firefox browser was caused by the code you used in “Raw HTML” element:

    <div class="slider-container  posts-count-gt1 posts-count-lt4">
    <h2 class="title"><span>NEW & UPDATE</span></h2>
    <a href="http://192.168.1.12/contrologic/news/" class="show-all-posts hidden-tablet hidden-phone">View more post</a>
    </div>

    I’ve removed it as well as Posts Grid element and added Posts Slider element instead.

    Concerning the image for parallax effect try to upload image in higher resolution.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve resaved Permalinks settings.
    Please clear browser cache and check brands categories now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. Please show us screenshot where you see double space and provide direct link to this page.
    2. We recommend you to use WPML plugin to have correct multilingual site.
    3. You can add “Row” element in Visual Composer editor and divide it to 2 columns and then add needed element to each column (see the screenshot http://prntscr.com/7ekaun ).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve reuploaded theme files. Please check single product page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem with fixed menu is solved. Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added the code
    <div class="second_logo"><img src="http://www.cma-group.co.uk/sites/purchaseseal/wp-content/uploads/2015/06/experian-top.png"></div>
    in the the header-structure-1.php in the directory wp-content/themes/royal/headers.
    Please check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello Nelly,

    You are welcome. Let us know if you need further assistance regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To customize social buttons code you need to edit the following file wp-content/themes/legenda/framework/shortcodes.php starting from line 1258.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve sent screenshots to your e-mail. Please check them and show where the problem appears.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You provided wp-admin panel credentials but we asked you to provide FTP login details to access your files on a server.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to install theme using FTP connection. On your local PC extract XMarket_Theme.zip file and upload the extracted folder to /wp-content/themes/ folder on your server. Navigate to Appearance -> Themes and activate XMarket theme.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 16,471 through 16,500 (of 17,791 total)