Incompatibility with latest WPML - by Castro

5 replies3 participantsUpdated by Jack Richardson

  • Avatar: Castro
    Castro
    Participant

    Dear 8Theme team,

    I am experiencing issues with the newest version of the Woocommerce Multilingual plugin. The WPML team did some deeper investigation into that issue and came to the conclusion that this issue is caused by the theme (in fact it works fine with other themes).

    Description: the translated Woocommerce product-tag and product-categroy sites are displayed incorrectly.

    WPML said they would contact your developers. Please have a look into it.

    Thanks,
    Nelly

    5 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please clarify what exactly is incorrect. Show us screenshots and links to the pages where issue occurs.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Castro
    Castro
    Participant

    Please see privat comments for a link.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve sent screenshots to your e-mail. Please check them and show where the problem appears.

    Best regards,
    Jack Richardson.

    Avatar: Castro
    Castro
    Participant

    Dear Jack,

    Thanks. Now it seems to work on my test site, so I copied the new plugins and settings to my production site without success. There, the issue persists.

    I will try to figure out the difference between both setups.

    Thanks so far
    Nelly

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello Nelly,

    You are welcome. Let us know if you need further assistance regarding this issue.

    Best regards,
    Jack Richardson.

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