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Incompatibility with latest WPML - by Castro

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

Castro

Participant

June 8, 2015 at 07:47

Dear 8Theme team,

I am experiencing issues with the newest version of the Woocommerce Multilingual plugin. The WPML team did some deeper investigation into that issue and came to the conclusion that this issue is caused by the theme (in fact it works fine with other themes).

Description: the translated Woocommerce product-tag and product-categroy sites are displayed incorrectly.

WPML said they would contact your developers. Please have a look into it.

Thanks,
Nelly

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5 Answers

Eva Kemp

Support staff

June 8, 2015 at 10:34

Hello,

Please clarify what exactly is incorrect. Show us screenshots and links to the pages where issue occurs.

Thank you.
Regards,
Eva Kemp.

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Castro

Participant

June 8, 2015 at 10:49

Please see privat comments for a link.

Please, contact administrator
for this information.

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Jack Richardson

Support staff

June 8, 2015 at 12:17

Hello,

I’ve sent screenshots to your e-mail. Please check them and show where the problem appears.

Best regards,
Jack Richardson.

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Castro

Participant

June 8, 2015 at 13:01

Dear Jack,

Thanks. Now it seems to work on my test site, so I copied the new plugins and settings to my production site without success. There, the issue persists.

I will try to figure out the difference between both setups.

Thanks so far
Nelly

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Jack Richardson

Support staff

June 8, 2015 at 13:11

Hello Nelly,

You are welcome. Let us know if you need further assistance regarding this issue.

Best regards,
Jack Richardson.

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