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Checkout field and Variable Product - by intemail

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

intemail

Participant

June 8, 2015 at 10:50

Hi
In Checkout page , one of fields do not appear correctly.
And
In Variable section , Persian language do not appear correctly.
Thanks

Please, contact administrator
for this information.

#68501 Copied

5 Answers

Eva Kemp

Support staff

June 8, 2015 at 12:29

Hello,

I’ve disabled Ajax “Add to Cart” in 8Theme Options > E-Commerce > Single Product Page. Now variations are shown fine on Cart and Checkout pages. Please clear browser cache and check.

As I see fields on Checkout page are shown correctly. Please view a screenshot:
http://storage2.static.itmages.com/i/15/0608/h_1433762888_6611750_37b29ac213.png

Regards,
Eva Kemp.

#68531 Copied

intemail

Participant

June 8, 2015 at 14:06

The first problem was solved, thanks.

For the second problem Always browser cache is empty, because i disable entire cache.
I checked again with different browser (after clear browser cache), But the problem is not solved.
(IE 11 – Firefox – Chrome)

#68559 Copied

Eva Kemp

Support staff

June 8, 2015 at 17:25

Hello,

Unfortunately I don’t see the issue. I’ve checked Checkout page in Chrome and Firefox and everywhere it’s shown fine:
http://storage2.static.itmages.com/i/15/0608/h_1433780556_8305644_0623fb55df.png
Are your browsers updated to the latest versions?
Please check them and update. Also clear cookies and cache again.

Thank you.
Regards,
Eva Kemp.

#68642 Copied

intemail

Participant

June 9, 2015 at 09:05

Hi
After clear cookies and cache in different browser, The problem is not solved.

When i open the checkout page ,Fields are correct. But when loading the page ends, fields go wrong.
Screenshots:
When the page is loading: http://i.cubeupload.com/HzK5Ze.png
When loading the page is complete: http://i.cubeupload.com/5fdTvh.png
Thanks

#68747 Copied

Jack Richardson

Support staff

June 9, 2015 at 12:30

Hello,

I’ve tested your checkout page in 3 browsers of the latest versions and there are no problems with form fields.
Here are screenshots:
IE v.11 – http://prntscr.com/7ewjrs
Firefox – http://prntscr.com/7ewjl1
Chrome – http://prntscr.com/7ewj6u

Make sure your browsers are up to date.

Best regards,
Jack Richardson.

#68803 Copied
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