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Brands filter problem - by ctrimde - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Jack Richardson

ctrimde

Participant

June 7, 2015 at 12:46

Hello there,

this has happened before – and I dont know why. Again we have a brands filter problem!

When you click on a brand from the main menu it just redirects to another URL- and does not display the BRANd category- with all the products we have for Chopard. I have recently updated the Woocomerce template files- might it have something to do with that?- please urgently check! thanks:-) please press this link:

http://lecity.org/blog/brand/chopard/

Please, contact administrator
for this information.

#68416 Copied

5 Answers

Stan Russell

Participant

June 8, 2015 at 07:56

Hello,
please specify – you have updated Woocommerce plugin or changed any template files in theme folder?

Regards,
Stan Russell.

#68442 Copied

ctrimde

Participant

June 8, 2015 at 15:43

Hello Stan, I have merly updated templates which were outdated..please see below my FTP details so you can check is something is missing.

Many thanks:)

Please, contact administrator
for this information.

#68602 Copied

Jack Richardson

Support staff

June 8, 2015 at 18:42

Hello,

I’ve resaved Permalinks settings.
Please clear browser cache and check brands categories now.

Best regards,
Jack Richardson.

#68663 Copied

ctrimde

Participant

June 8, 2015 at 20:28

Wonderful it works! I am thrilled- thank you so much JACK!

#68682 Copied

Jack Richardson

Support staff

June 8, 2015 at 22:33

Hello,

You are welcome.

Best regards,
Jack Richardson.

#68696 Copied
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