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Viewing 30 posts - 16,441 through 16,470 (of 17,791 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    This problem will be fixed in the next theme update.
    Sorry for the inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello Michael,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There was enabled “Just Catalog” option in Theme Options > Shop. That’s why “Add to cart” button was invisible. I’ve disabled this option. Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can change the image size by adding the following css code (as example) in custom.css:

    .main-nav .menu .nav-sublist-dropdown .image-item a {
      width: 400px !important;
      margin-top: -40px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello Peter,

    Try the following css code to fix the issue with tablet-responsive view:

    @media (max-width: 800px) {
    .variations select {
        width: 180px;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry for the inconveniences.
    Regarding your request try to create needed slider in Visual Composer editor where it is available and then go to “Text” view and copy source code which you can paste in Custom Tab field.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I was trying to check this issue with default WP theme (Twenty Fifteen) and there was the same problem with taxes calculating in the Cart page. Taxes calculated normally when you click on “Proceed to Checkout” button. You can check this yourself by switching to default theme.
    In this case you need to contact woocommerce support to investigate the problem.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please read theme documentation regarding translation:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry for delay. I tested your site with default WP themes and there was the same problem with menu displaying. In this case we recommend you to make full backup of the site data including database and reinstall WordPress from scratch and after that import database from backup to the new installation. If you have difficulties with reinstallation then ask your hosting provider support to help you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve replaced your code in header.php with the following code:
    <div class="desktop-search"><?php echo etheme_search(array()); ?></div>
    and added css code to make desktop search form as yours. Please check it.

    As for mobile version you can see that in our demo https://www.8theme.com/demo/legenda/ the search button is displaying in top bar when it’s enabled. In this case you can disable top bar for desktop view and enable it for mobile view by using the css code in custom.css:

    .top-bar {
    display: none;
    }
    @media (max-width: 768px){
    .top-bar {
    display: block !important;
    }}

    Note that you need to enable top bar in Theme Options > Header.

    Please provide us with the screenshot with the Look Book page mobile view problem.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To fix blocks displaying try this css code in custom.css:

    li.current.error {
      border: none !important;
      line-height: inherit !important;
    }

    As for background colors of error messages use the following code:

    .wizard > .content > .body input.error {
      background: white !important;
     }
    .wizard > .content > .body label.error {
      background-color: white !important;
    }

    How to create custom.css you can watch in this tutorial

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is a problem with file generation in the /wp-content/themes/legenda/framework/inc/really-simple-captcha/tmp directory even with 777 permissions. That’s why you need to ask your hosting provider support to investigate the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need to contact your hosting provider to analyze the problem with slow shop loading when number of site visitors increases. Perhaps you will need to upgrade your hosting performances.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve renamed old theme directory to legenda_old and reuploaded theme files to a server. Also I’ve updated Revolution Slider and Visual Composer plugins.
    Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello Andrea,

    Try the following css code in custom.css:

    .wishlist-btn-container.with-styles {
      margin-top: -9px !important;
    }
    .quick-view-popup .product-info .single_add_to_cart_button {
     font-size: 12px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Regarding the issue with product page template change when switching languages please try to remove or rename the following file wp-content/themes/legenda/taxonomy.php

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is the problem with captcha image loading in the page http://www.shadesofclay.com/registration/ because image file can’t be generated in the /wp-content/themes/legenda/framework/inc/really-simple-captcha/tmp directory. You need to contact your hosting provider to solve this issue.
    And unfortunately we still can’t login into WP Dashboard with provided credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please update the theme and required plugins to the latest versions https://www.8theme.com/download-plugins/ .
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.


    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try the following css code:

    .woocommerce-checkout-payment .place-order .button {
    background-color:#FBCFCF !important;
    }

    Also clear browser cache before you check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To create child theme you also need create style.css in child directory regarding the WP documentation.
    I’ve created the one and uploaded it to the legenda-child folder. To make your child theme active you need activate it in WP Dashboard > Appearance > Themes.
    As for the 1-st, 2-nd and 3-rd questions here is the css code:

    .single-product-page .product-info .product_meta {  
    float: none;
    }
    .single-product-page .span6 {  
    width: auto !important;
    }
    .single-product-page .product-info .variations_form {  
    float: right;  width: 40%;
    }
    @media (max-width: 480px) {
    .single-product-page .product-info .variations_form {  
    float: left !important;  
    width: auto !important;
    margin-left: -10px !important;
    }}
    .variations label, .variations select {
       color: #000 !important;
    }

    If you activate child theme you can paste this code into the wp-content/themes/legenda-child/style.css file, otherwise add the code in custom.css of the parent theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry but we can’t login to WP Dashboard with provided details. Please provide us with correct WP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clarify do you resize browser window when checking the site? If so you need reload a page after each resize.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @lindo_web,

    You are welcome!
    Let us know if you need further assistance.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Changes that you want to make are woocommerce configuration. You can try to make them as described in the following articles:
    1. https://wordpress.org/support/topic/how-to-set-a-checkbox-to-checked-as-default
    2. https://support.woothemes.com/hc/en-us/articles/203103527-Add-checkbox-field-to-the-checkout

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added the css code in WP Dashboard > Theme Options > Typography > Custom CSS:

    .footer-list li a {
        color: #FFFFFF !important;
        cursor: pointer !important;
        text-decoration: none !important;
        transition: color 0.25s ease 0s !important;
    }
    .footer-list li a:hover{
        color: #A8A8A8 !important;
    }

    and removed the code from VC editor in Static block.
    Please check your site now.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 16,441 through 16,470 (of 17,791 total)