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Checkout/order-received not working with YITH Wishlist plugin activated

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

sun studio

Participant

June 9, 2015 at 16:18

Hello 8Theme!

It’s me again 🙂

I have a problem with the checkout step:

if I active YITH WooCommerce Wishlist plugin, once a client purchases a product, the theme does not go to the “thank you” page and the order summary, but it crashes, while the order is displayed correctly in the admin panel.

If I disable that plugin, everything proceeds normally and see the page with the order summary.

There may be a conflict between the theme and the plugin? I tried it with both 2.0.7 and 2.0.8 versions.

How can I fix it?

Thanks for your time!!

#68896 Copied

5 Answers

Jack Richardson

Support staff

June 9, 2015 at 16:48

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#68902 Copied

sun studio

Participant

June 9, 2015 at 19:19

Ok, here below the credentials.

Thanks.

Please, contact administrator
for this information.

#68919 Copied

Jack Richardson

Support staff

June 10, 2015 at 09:24

Hello,

Sorry but we can’t login to WP Dashboard with provided details. Please provide us with correct WP credentials.

Best regards,
Jack Richardson.

#68978 Copied

sun studio

Participant

June 10, 2015 at 11:05

Hi Jack,

try now, please.

Regards and thanks!

Please, contact administrator
for this information.

#69012 Copied

Eva Kemp

Support staff

June 10, 2015 at 18:22

Hello,

I’ve increased memory_limit value in .htaccess file. Clear browser cache and check Checkout page now.

Regards,
Eva Kemp.

#69129 Copied
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