Legenda Logo, scroll down page in contact form

This topic has 26 replies, 5 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    May 28, 2015 at 03:43

    Hi dear, thanks for help. awsome theme!
    My problem is that :
    1- COntact form page have some problem, bcause the scroll down go more than footer.
    2- i try many times set a logo in the themeoptions>Header without success!

    Please, contact administrator
    for this information.
    25 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 28, 2015 at 07:19

    Hello,

    Please provide us with full permissions to wp-admin panel and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    May 28, 2015 at 18:24

    Hi, thanks…
    is done

    Please, contact administrator
    for this information.
    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    May 28, 2015 at 18:25

    i fix the logo, just resend it again to the server…
    but all the home now is stragne after i update the vcaddons and vc editor

    Avatar: stan
    Stan Russell
    Participant
    May 29, 2015 at 07:27

    Hello,

    please show us on screenshot what problems on home page you have.

    Regards,
    Stan Russell.

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    May 30, 2015 at 02:26

    hi thanks for reaply…
    You ask for the login and password to do this for me ok?

    The home oficial are very bad. the revolution slide is blank
    in contact the page continue scrool down after footer…

    thanks for help!

    Please, contact administrator
    for this information.
    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    May 31, 2015 at 03:32

    hi sr. you see?

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 1, 2015 at 03:15

    Hi please this is urgente!

    Avatar: Eva
    Eva Kemp
    Support staff
    June 1, 2015 at 08:24

    Hello,

    Could you please remove the redirection and give us access to the site?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 1, 2015 at 11:49

    Have no redirection there since yeasterday!

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 1, 2015 at 12:33

    Hi, also legenda theme ask for update:
    Ultimate Addons for Visual Composer
    You have version 3.10 installed. Update to 3.11.1 3.10 3.11.1

    Were i can find this Update please!
    Is not inside the Legenda folder of all files.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 1, 2015 at 14:19

    Hello,

    We can’t log in to wp-admin panel.
    After entering the credentials you provided in the previous posts we’re redirected to “My Account” page instead of dashboard with wp-admin settings. So please give us full permissions.
    Also try to disable 3rd-party plugins as some of them may cause issues.
    You can download plugins at this link:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 1, 2015 at 15:41

    hi, thanks for replay!
    The admin password is in the private content.

    The plugins that need update is not there in downloads from 8theme link.

    thanks

    Please, contact administrator
    for this information.
    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 1, 2015 at 15:47

    i search for 3rd-party pluggin and i cant find it!

    Avatar: Eva
    Eva Kemp
    Support staff
    June 1, 2015 at 16:10

    Hello,

    The problem was caused by the plugin Ultimate Addons for Visual Composer.
    I’ve deactivated it and site is working fine.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 1, 2015 at 16:32

    Hi Eva, is not work fine, look all parallax effect from the theme that use the addons that you deactivate…

    All images in the background desapear…
    also i cant set the footer, the widget not work side by side, make all in vertial organization.
    Also the pages have scrowdown infinity that accross the footer…

    Avatar: Eva
    Eva Kemp
    Support staff
    June 1, 2015 at 16:56

    Hello,

    Legenda theme doesn’t include Ultimate VC Addons plugin by default in the package. If you want to create parallax effect please read our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer as well as footer: https://www.8theme.com/demo/docs/legenda/index.html#!/footer

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 3, 2015 at 23:34

    Eva, First thanks for help!
    i Understand that doesnt include vc addons Ultimate.
    I install with the WPVisual Composer Backery that use vc addons ultimate.
    So, can we make work there without Deactivate the pluggin?
    have some code that i can fix it?

    Another thing is the Contact page, is with long scrowll down that accross the footer…

    please check it…

    thanks for understand!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2015 at 09:37

    Hello,

    Sorry for the inconveniences but Ultimate VC Addons plugin can’t be included into the theme package. To use parallax effect you need to create it as described in the theme documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

    To solve issues with header please try to add this code to the custom.css file:

    .fixed-header-area {
      top: -190px !important;
    }
    
    html {
      overflow: hidden !important;
    }

    How to create custom.css you can watch in this tutorial

    Best regards,
    Jack Richardson.

    Avatar: viniciuspaginas
    viniciuspaginas
    Participant
    June 7, 2015 at 01:57

    CSS default custom + css code Its NOT Work.
    i set on the custom css in the panel.

    About the menu, is very hard to click in submenu wen you roll the page to down.
    the mouse pass by but have no time to go down the submenu and click it!

    Have no code that i can use the vcaddons ultimate with the VC Editor?

    thanks

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