Forum Replies Created

Viewing 30 posts - 15,511 through 15,540 (of 16,095 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 08:04

    Hello,

    Default value of screen resolution is 1200.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 07:51

    Hello,

    You should delete wpbakery folder after theme upgrading. Then install visual composer as additional plugin and set up in it’s settings where it should be used.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 07:28

    Hello,

    Please add the following code into the custom.css:

    #payment #place_order {
    margin: 0 auto !important;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2014 at 07:07

    Hello,

    Yes, you can try to do this. But don’t forget to backup your files before reinstalling WooCommerce plugin.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 15:25

    Hello,

    We’re sorry but we don’t make individual changes if problem fixed in previous updates. We insist you to update theme and WooCommerce plugin. Don’t forget to backup your files before update.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 14:39

    Hello,

    You have old theme version. Please update to the latest (2.2) theme version. Before update please read carefully this section in our documentation: https://www.8theme.com/demo/docs/legenda/#!/upgrade.
    Let us know if problem still persist after theme upgrading!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 10:29

    Hello,

    We’re glad to hear it.
    If you have any questions don’t hesitate to contact us!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 09:56

    Hello,

    Technical support responds within 48 hours after application receipt.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 08:03

    Hello,

    You can try to use some third-party plugin to implement such functionality.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 07:57

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 07:45

    Hello,

    We’re glad to hear it.
    If you have some questions please feel free to contact us!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 07:40

    Hello,

    There is no such feature by default. You can make customize it yourself if you have required skills or use some 3rd-party plugin to create new contact form with necessary fields.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 07:36

    Hello,

    Please provide us with link to the site and specify which one wishlist button you want to remove.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 07:25

    Hello,

    To make slider full width you should go to Revolution Slider -> Settings -> Force Full Width -> On.
    Add the following code into the custom.css to remove white space between menu and slider:

    .page-content {
    padding-top: 0;
    }

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 15:59

    Hello,

    1) This article should help you with tabs removing: http://docs.woothemes.com/document/editing-product-data-tabs/.
    2) You can add title attribute to the [etheme_featured title="Shirts"] shortcode.
    3) We are sorry but there is no such feature in our theme. Zoom window can be placed only near the image.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 13:36

    Hello,

    In our theme breadcrumbs is not a shortcode. That’s why to change it you should declare a new function in your functions.php which will create breadcrumbs in your desired format and then replace old breadcrumbs functions calls in your php files by the new one.
    For the reference you can check the lines number 845 in code/functions.php.

    Our child theme supports all subfolders except idstore/code. Also please read this information: http://codex.wordpress.org/Child_Themes#Referencing_.2F_Including_Files_in_Your_Child_Theme.

    Sorry for any inconveniences!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 11:46

    Hello,

    Could you please specify what exactly you can’t translate?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 09:05

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 08:35

    Hello,

    Please add the following code into the custom.css:

    .banner .banner-content h1 {
    line-height: 180px;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 08:16

    Hello,

    Please provide us with link to your site and wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 07:59

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 07:46

    Hello,

    We’ve made some changes in your custom.css, please check it!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 07:35

    Hello,

    To remove double border you can add this code into the custom.css:

    .main-nav .double-border {
    border: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 07:27

    Hello,

    We’ve added the functions.php into your child theme directory, tested and it is working fine.
    Could you please clarify us with exact problem?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 07:13

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 07:07

    Hello,

    You need change it in Theme Options > Responsive > set 1600 for example instead of default 1200px. And page wrapper width will be 980px for screens less than 1600px. Set more than 1600 if you want 980px width even on large screens.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 27, 2014 at 07:04

    Hello,

    We are glad to hear that you figured out.
    If you have any questions don’t hesitate to contact us!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 26, 2014 at 15:32

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 26, 2014 at 14:05

    Hello,

    Font which is used for body is font-family: "Lato", Helvetica, Arial, sans-serif;.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 26, 2014 at 12:51

    Hello,

    It requires additional customization and is a paid service.

    Regards,
    Jack Richardson

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Viewing 30 posts - 15,511 through 15,540 (of 16,095 total)
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