Return to previous page

Question about price range filter - by peppe

This topic has 12 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Jack Richardson

peppe

Participant

June 24, 2014 at 13:27

hello!
I have a problem with price range filter, the min. is exact bu the max range is too high and I don’t have product with that price.
link: http://www.thebrandshop.it/catalogue/test/

thanks a lot!

#7909 Copied

11 Answers

Jack Richardson

Support staff

June 24, 2014 at 13:42

Hello,

Does the price filter work correctly with default theme?

Regards,
Jack Richardson

#7914 Copied

peppe

Participant

June 24, 2014 at 13:52

I don’t know, when I installed the theme I presume yes.

#7915 Copied

Jack Richardson

Support staff

June 24, 2014 at 13:59

Hello,

Please check it or provide us with wp-admin credentials.

Regards,
Jack Richardson

#7919 Copied

peppe

Participant

June 24, 2014 at 14:33

here below thanks

Please, contact administrator
for this information.

#7938 Copied

Jack Richardson

Support staff

June 24, 2014 at 14:45

Hello,

As we can see the Woocommerce Price filter widget isn’t working properly with default theme too. That’s why you should contact WooCommerce support regarding this question.

Regards,
Jack Richardson

#7942 Copied

peppe

Participant

June 24, 2014 at 15:45

I followed the woocommerce site faq, I tried to deactivate the wpbakery visual composer and appearing two input boxes min and max price and when I cativate it retuns the touch slider price as befor with incorrect max price.

By the way, I have purchased woocommerce included in your theme how can I post question to their site, they asking for buying code
thanks

#7953 Copied

Eva Kemp

Support staff

June 24, 2014 at 16:29

Hello,

Woocommerce is a free plugin http://wordpress.org/plugins/woocommerce/
You should contact them without any codes.

Regards,
Eva Kemp.

#7965 Copied

peppe

Participant

July 1, 2014 at 02:44

Sorry Eva. I posted the question about price filter on woocommerce forum but anyone replied me over 1 week now. I’m trying to understand what happening…
;aybe I should update or reupload again the woocommerce files via ftp?

#8395 Copied

Jack Richardson

Support staff

July 1, 2014 at 07:07

Hello,

Yes, you can try to do this. But don’t forget to backup your files before reinstalling WooCommerce plugin.

Regards,
Jack Richardson

#8397 Copied

peppe

Participant

July 1, 2014 at 11:47

Basically I have to download the woocommerce.zip and replace the same folder into theme plugin folder?

Btw, there is a way to deactivate the price slider and replacing with min/max text box?
thanks!

#8440 Copied

Jack Richardson

Support staff

July 1, 2014 at 12:02

Hello,

The better way will be if you uninstall your WooCommerce plugin and then again install it.

Price filter is a feature of WooCommerce plugin, that’s why regarding your question you should contact WooCommerce support team.

Regards,
Jack Richardson

#8447 Copied
Viewing 12 results - 1 through 12 (of 12 total)