Forum Replies Created

Viewing 30 posts - 15,151 through 15,180 (of 16,108 total)
1 2 3 … 505 506 507 … 535 536 537
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 11, 2014 at 12:31

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    #12227 Copied In reply to: Size guide problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 11, 2014 at 11:08

    Hello,

    We’re glad to hear it.
    If you have any questions don’t hesitate to contact us!

    Regards,
    Jack Richardson

    #12220 Copied In reply to: Theme Update has broken my website
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 11, 2014 at 10:54

    Hello,

    Could you please clarify us with more details what exactly is wrong? As we can see your site is working fine now.

    Regards,
    Jack Richardson

    #12218 Copied In reply to: Theme Update has broken my website
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 19:46

    Hello,

    Please check your FAQ page now.

    Regards,
    Jack Richardson

    #12107 Copied In reply to: Child CSS not overriding parent – Legenda
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 19:09

    Hello,

    We’ve tested and style.css is working fine. Could you please clarify us with more details what exactly issue is?

    Regards,
    Jack Richardson

    #12103 Copied In reply to: Child CSS not overriding parent – Legenda
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 17:50

    Hello,

    You should to go to Theme Options -> Single Product Page and specify Zoom effect option as “Disabled”.

    Regards,
    Jack Richardson

    #12094 Copied In reply to: Remove zoom feature in Woocommerce
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 17:36

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #12092 Copied In reply to: How to update de theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 17:35

    You’re welcome!
    If you have any questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

    #12091 Copied In reply to: Text Overlapping
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 16:56

    Hello,

    I’ve fixed the issue. Please check!

    Regards,
    Jack Richardson

    #12088 Copied In reply to: Text Overlapping
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 16:28

    Hello,

    Yes, it would be better if you provide us with FTP credentials.

    Regards,
    Jack Richardson

    #12085 Copied In reply to: Text Overlapping
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 15:58

    Hello,

    You have old theme version. Please upgrade it to the latest version by following our instructions: https://www.8theme.com/demo/docs/legenda/#!/upgrade. If problem still persist after upgrade let us know!

    Regards,
    Jack Richardson

    #12084 Copied In reply to: Problems updating latest version Woocommerce
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 15:37

    Hello,

    I’ve made some changes. Please check your site.

    Regards,
    Jack Richardson

    #12081 Copied In reply to: Mobile version footer and header tweaks
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 14:20

    You’re welcome!

    Regards,
    Jack Richardson

    #12077 Copied In reply to: Bad breakpoint on product page?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 13:55

    Hello,

    I’ve made some changes. Please check now!

    Regards,
    Jack Richardson

    #12074 Copied In reply to: Bad breakpoint on product page?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 12:48

    Hello,

    Unfortunately we can’t log in to wp-admin.
    When we’re trying to do this we’re getting 503 error.

    Regards,
    Jack Richardson

    #12071 Copied In reply to: Checkout page displaying in german ??
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 11:50

    Hello,

    Unfortunately we can’t get access to your FTP with credentials which you have provided previously.
    Could you please provide us with FTP credentials once more?

    Thank you!

    Regards,
    Jack Richardson

    #12066 Copied In reply to: Bad breakpoint on product page?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 14:56

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Jack Richardson

    #12010 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 12:47

    Hello,

    Here is the link:
    http://docs.woothemes.com/document/hide-sub-category-product-count-in-product-archives/

    Regards,
    Jack Richardson

    #12008 Copied In reply to: Re: categories page, how to remove the number of products being shown
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 11:39

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Jack Richardson

    #12006 Copied In reply to: Update to WordPress 3.9.2 – back end of site inaccessible
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 10:05

    Hello,

    Unfortunately this is a theme bug. Thank you very much for feedback. We’ll look into it.

    Regards,
    Jack Richardson

    #12004 Copied In reply to: HELP! Bulk edit kills hover image
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 09:44

    Hello,

    Please try to add the following code into the custom.css:

    .shown-side-area .side-area-icon {
width: auto;
height: auto;
}

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    #12003 Copied In reply to: Problems with Rigth side panel area
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 08:58

    Hello,

    We’re sorry but you didn’t provide us with link to the site.

    Regards,
    Jack Richardson

    #11998 Copied In reply to: Problems with Rigth side panel area
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 08:56

    Hello,

    I assume that it is font file – wp-content/themes/theleader/css/fonts/fontawesome-webfont.woff.

    Regards,
    Jack Richardson

    #11997 Copied In reply to: internet explorer navigation arrows
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 08:43

    Hello,

    There is a conflict with CDN Linker plugin. Try to disable it you’ll see that arrows is working fine.
    Yes, you can upgrade without any worries.

    Regards,
    Jack Richardson

    #11992 Copied In reply to: internet explorer navigation arrows
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 7, 2014 at 08:09

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    #11990 Copied In reply to: Problems with Rigth side panel area
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 6, 2014 at 19:53

    Hello,

    Yes, of course! The changes were made in idstore/woocommerce/archive-product.php.

    Regards,
    Jack Richardson

    #11962 Copied In reply to: Customizing content on category pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 6, 2014 at 19:49

    Hello,

    Please check your category page now.

    Regards,
    Jack Richardson

    #11960 Copied In reply to: Customizing content on category pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 6, 2014 at 19:26

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Jack Richardson

    #11958 Copied In reply to: Customizing content on category pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 6, 2014 at 19:17

    Hello,

    Please check it once more.
    Is it fine now?

    Regards,
    Jack Richardson

    #11956 Copied In reply to: Resize the product on home page and create border images and content
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 6, 2014 at 19:12

    Hello,

    You need to place your favicon.ico into the wp-content/themes/blanco/images folder.

    Regards,
    Jack Richardson

    #11954 Copied In reply to: help with favicon
  • 1 2 3 … 505 506 507 … 535 536 537
    Viewing 15,180 results - 15,151 through 15,180 (of 16,108 total)
Viewing 30 posts - 15,151 through 15,180 (of 16,108 total)
1 2 3 … 505 506 507 … 535 536 537

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