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Checkout page displaying in german ?? - by scottgreen

This topic has 13 replies, 4 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

scottgreen

Participant

August 8, 2014 at 12:31

Hi can you please take a look at my checkout page

At the point of choosing the pay option card, paypal, etc the entire page is displaying in german ??
you will have to add an item to the shopping cart and go through the processes in order to display this.

http://www.cottonskin.co.uk

Thanks scott

Please, contact administrator
for this information.

#12070 Copied

12 Answers

Jack Richardson

Support staff

August 8, 2014 at 12:48

Hello,

Unfortunately we can’t log in to wp-admin.
When we’re trying to do this we’re getting 503 error.

Regards,
Jack Richardson

#12071 Copied

scottgreen

Participant

August 9, 2014 at 15:43

Please try again now

Thanks scott

#12167 Copied

Eva Kemp

Support staff

August 9, 2014 at 20:27

Hello,

Please provide us with FTP credentials as well.
Thank you.

Regards,
Eva Kemp.

#12174 Copied

scottgreen

Participant

August 10, 2014 at 21:16

here you go

Please, contact administrator
for this information.

#12195 Copied

Robert Hall

Support staff

August 11, 2014 at 06:50

Hello,

Sorry, but FTP credentials are not correct. Please provide us with the correct ones.

Regards,
Robert Hall.

#12206 Copied

scottgreen

Participant

August 19, 2014 at 20:10

please check again

Please, contact administrator
for this information.

#13004 Copied

Eva Kemp

Support staff

August 20, 2014 at 08:40

Hello,

I’ve checked again the Checkout page and it’s not displayed in German after choosing the pay option.
Have you modified some files? Please check it yourself and clear browser cache before.

Regards,
Eva Kemp.

#13024 Copied

scottgreen

Participant

August 22, 2014 at 01:53

Please see link below. site checkout showing in german. did have some code added to make my facebook link English as it was showing in Russian. but do not want to change this back. please take another look at the checkout

Thanks scott

#13248 Copied

scottgreen

Participant

August 22, 2014 at 01:56

https://www.dropbox.com/s/sj4yhx46357zti0/8theme-checkout.jpg

#13249 Copied

Eva Kemp

Support staff

August 22, 2014 at 10:08

Hello,

This issue persists only for non-logged in users. When the user is logged in the payment methods are shown in English. The problem is caused by the plugin “Different Localization in Front- and Backend”. I’ve deactivated it and the issue has disappeared.
Please check.

Regards,
Eva Kemp.

#13286 Copied

scottgreen

Participant

August 27, 2014 at 06:52

Ok thanks Eva.

I had to add the plugin as my facebook links where showing i Russian ??? But they apper to have remained in English. so thanks and hopefully no more issues arise from this

Cheers Scott

#13626 Copied

Eva Kemp

Support staff

August 27, 2014 at 08:22

Hello,

You’re welcome.

Regards,
Eva Kemp.

#13638 Copied
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