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Size guide problem - by Karll - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

Karll

Participant

August 9, 2014 at 14:42

Is it possible to have the size guide display like it does in the demo?

When you click on it on my page -> http://181.224.152.217/~groovebo/lulubellepinup.ie/product/ascot-red-classic-swing-dress/

It covers the whole screen…

#12162 Copied

7 Answers

Eva Kemp

Support staff

August 9, 2014 at 20:10

Hello,

Please check if you’ve enabled Lightbox in Theme Options > Single Product Page > Enable Lightbox for Product Images > On.

Regards,
Eva Kemp.

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Karll

Participant

August 11, 2014 at 12:28

Hi Eva,

Yes i have that enabled but it still does not display correctly…

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Jack Richardson

Support staff

August 11, 2014 at 12:31

Hello,

Please provide us with wp-admin credentials in Private Content.

Regards,
Jack Richardson

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Karll

Participant

August 11, 2014 at 12:35

Hi Jack,

No problem…

Please, contact administrator
for this information.

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Jack Richardson

Support staff

August 11, 2014 at 12:52

Hello,

As we can see you didn’t disable Lightbox in WooCommerce settings as it described in our documentation. We’ve disabled it for you and Size Guide option is working fine now.

Regards,
Jack Richardson

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Karll

Participant

August 11, 2014 at 12:54

Thank you Jack…

#12232 Copied

Eva Kemp

Support staff

August 11, 2014 at 12:58

Hello,

You’re welcome.

Regards,
Eva Kemp.

#12234 Copied
Tagged: best, guide, problem, selling, size, themes, woocommerce
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