Forum Replies Created

Viewing 30 posts - 14,731 through 14,760 (of 16,132 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2015 at 10:07

    Hello,

    I’ve added the following css code in Theme Options > Custom CSS > Global Custom CSS:

    h1, h2, h3, h4, h5, h6 {
    font-family: Roboto Condensed;
    }

    Please check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2015 at 09:00

    Hello,

    If you want to edit header type 11 you can customize the wp-content/themes/woopress/headers/header-structure-4.php file. As for the fixed header which appears when you scroll down it has one design type independently from selected main header type. Fixed header code can be modified in the wp-content/themes/woopress/header.php file. Please note that all needed changes are additional customization in source code and it is out of our support scope.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2015 at 07:31

    Hello,

    To change header background and menu text color you can use the following css code in custom.css:

    .menu > li > a {
    color: white !important;
    }
    .header.main-header {
      background-color: black !important;
    }

    And for the fixed header:

    .fixed-header {
      background-color: black !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 21:42

    Hello,

    Discard all changes in the woopress/woocommerce/checkout/form-billing.php file and add the code in woopress/functions.php:
    add_filter( 'woocommerce_create_account_default_checked', function( $isChecked) { return true; } );

    Then go to woopress/js and edit the file etheme.js in line 1134. Change line:
    $('#createaccount').attr('checked', false);
    to
    $('#createaccount').attr('checked', true);

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 20:49

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 20:45

    Hello,

    You need edit the file wp-content/themes/idstore/code/woo.php in lines 488 and 492, change the code $small_thumbnail_size to $medium_thumbnail_size.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 19:53

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 19:51

    Hello,

    As I see now you have only brand logo displayed:
    http://storage3.static.itmages.com/i/15/0615/h_1434394224_3539325_f9089f1c58.png

    Have you resolved the issue?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 19:12

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 18:32

    Hello,

    You can edit that text in the file wp-content/themes/royal/woocommerce/myaccount/form-login.php in line 43.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 18:19

    Hello,

    You can show Brand logo on single product page in sidebar. Mark brand in a product editor http://storage4.static.itmages.com/i/15/0615/h_1434388692_3586175_0f29b1c549.png and add some widget to “Single product page Sidebar” area in Appearance > Widgets.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 18:12

    Hello,

    I’ve selected the 1st header type and top bar is shown now.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 18:03

    Hello,

    As I see mobile menu icon is shown:
    http://storage4.static.itmages.com/i/15/0615/h_1434387503_2273863_d5aaaf3760.png

    Also width and height are already set to 270px for images:
    http://storage2.static.itmages.com/i/15/0615/h_1434387717_9145216_f931663d63.png

    Please clear your browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 17:53

    Hello,

    You need send a request to Envato support regarding the refund https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
    Concerning the error you can more information at this link:
    http://www.templatemonster.com/help/open_basedir-restriction-in-effect-filex-is-not-within-the-allowed-paths-y.html

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 17:11

    Hello,

    If you want to show brands you can use Brands element in Visual Composer editor.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 17:08

    Hello,

    Add an empty “Text” widget into “Place in header to bar” area in Appearance > Widgets.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 16:57

    Hello,

    We can’t log in to FTP account getting this error:
    Status: Connection attempt failed with “EAI_NONAME – Neither nodename nor servname provided, or not known”.
    Error: Could not connect to server

    Please give us correct credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 16:47

    Hello,

    Please give us full access to wp-admin panel as when we tried to log in to WP Dashboard we got access only to My Account page.
    Also provide us with FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 14:29

    Hello Leon,

    Unfortunately we can do nothing in this situation. You need to solve this issue with your hosting provider.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 14:05

    Hello,

    We are glad you’ve found the solution.
    Let us know if you need more help.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 08:36

    Hello,

    If you want to use widgets in header top bar you need to choose header type where top bar is included in Theme Options > Header (for example header type 9).

    To align header logo and menu go to home page Visual Composer editor and remove top margin as shown on the screenshot http://prntscr.com/7h4dk1 .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2015 at 10:12

    Hello,

    Unfortunately there is no such possibility.
    Please take our apologies.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2015 at 10:01

    Hello,

    You can customize Ess. Grid settings to your needs as described in the plugin documentation:
    http://essential.themepunch.com/documentation/#media_source

    Please read it attentively.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2015 at 09:15

    Hello,

    I’ve set margin-bottom value to 0px for each block in Visual Composer editor as shown on the screenshot http://prntscr.com/7gei61
    Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2015 at 08:20

    Hello,

    Please try to use the following css code in custom.css:

    .banner.one-half img {
      height: inherit !important;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2015 at 07:38

    Hello,

    We are glad you have found the solution.
    Let us know if you need further assistance.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2015 at 07:32

    Hello,

    Try to use the following css code in custom.css:

    .containerInner.clearfix {
    background-color: grey !important;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2015 at 21:39

    Hello,

    I’ve added this code in the child style.css:

    .header-type-5 .header .menu-wrapper .menu > li > a:hover {
       color: #a0a0a0;
    }

    Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2015 at 13:35

    Hello,

    Go to Woocommerce > Settings > Shipping > Shipping Calculations > uncheck “Enable the shipping calculator on the cart page” and in Woocommerce > Settings > Checkout > Coupons > uncheck “Enable the use of coupons”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2015 at 12:52

    Hello,

    There were temporary problems on our server that’s why some issues on the forum might occur. Now everything is fixed.

    We’re closing this topic now.

    Best regards,
    Jack Richardson.

  • 1 2 3 491 492 493 536 537 538
    Viewing 14,760 results - 14,731 through 14,760 (of 16,132 total)
Viewing 30 posts - 14,731 through 14,760 (of 16,132 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.