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Viewing 30 posts - 14,761 through 14,790 (of 17,792 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in custom.css:

    .fixed-header-area .collapse {
       width: 100%;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see you have only “Size” attribute in Products > Attributes section. Try to recreate your “Color” variations, but before create “Color” attribute and add its variations there.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We updated translation files in the new theme version so we recommend you to update the theme.
    Create a back up before!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Our demo site uses old Woocommerce plugin version.
    WooCommerce removed the feature of quantity arrows in the recent update and replaced it with the number input type. And now there is no overrides in Legenda for this.
    As I see your top bar is shown fine: http://storage5.static.itmages.com/i/15/0831/h_1441004069_8971948_ed59d9beac.png
    Do you want to decrease it?

    You can customize “Add to Wishlist” button in YIT Plugins > Wishlist > Colors tab.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in custom.css file:

    .sxy-zoom-container .sxy-zoom-bg, .flex-viewport, .sxy-zoom-container {
       height: 300px !important;
    }

    Please check images now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can create “Blog” page in Pages section and select it as your posts page in Settings > Reading. Then go to Theme Options > Blog Layout and select “Grid” for the layout.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see products are also shown on Boutique page:
    http://storage3.static.itmages.com/i/15/0831/h_1441002707_2177247_d1a40064a5.png

    To change price color add this code in custom.css:

    .shop_table .product-subtotal .amount {
        color: black !important;
    }

    You can translate “Shipping and Handling” in wp-content/themes/legenda/woocommerce/cart/cart-shipping.php (line 22).

    Unfortunately we can’t see any issues with cart popup window in the header. Sorry.

    To have possibility to create account via “Sign In” link in the header go to Woocommerce > Settings > Accounts > tick “Enable registration on the “My Account” page”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The code is correct. Do you have any issues with it?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in functions.php file:

    function custom_wc_ajax_variation_threshold( $qty, $product ) {
    	return 100;
    }
    add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 100, 2 );

    and check variable products after that.

    You can read about this code here:
    https://woocommerce.wordpress.com/2015/07/13/improving-the-variations-interface-in-2-4/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve recreated your variations and added attributes in Products > Attributes section.
    Also I’ve added this code in functions.php file:

    function custom_wc_ajax_variation_threshold( $qty, $product ) {
    	return 100;
    }
    add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 100, 2 );

    You can read about it here:
    https://woocommerce.wordpress.com/2015/07/13/improving-the-variations-interface-in-2-4/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    That was just a notice. I’ve disabled debug mode in wp-config.php file and it won’t be shown now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please don’t duplicate your queries.
    You’ll be replied in the other topic.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re glad you managed to resolve the problem.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We can’t log in to WP Dashboard.
    Please check the credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. To create a new topic you need to select suitable forum section, in your case it’s “WooPress WordPress Support Forum” (see the screenshot http://prntscr.com/89wmbk ), where you will find the “Submit new topic” button ( http://prntscr.com/89wn16 ).

    2. Try to use this css code in CSS section of Visual Composer editor for your home page ( http://prntscr.com/89woz4 ):

    .banner {
        margin-bottom: 5px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @sebdicam,

    Please use this css code:

    form .form-row input.input-text, form .form-row textarea, form .form-row input.input-text, form .form-row textarea {
       color: white !important;
    }
    form .form-row input.input-text, form .form-row input.input-text {
        line-height: 1.5em !important;
        color: white !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem is caused by one of your plugins. When I disabled all 3rd-party plugins there were no any issues. Try to deactivate them one by one to find out the plugin.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try this code instead:

    .product-information .cart button[type="submit"] {
          color: white !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Your WP Dashboard credentials are incorrect.
    Please provide us with the correct ones.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see you uploaded theme directory in subfolder but that may cause problems with theme settings so I’ve replaced it to wp-content/themes folder. Also I’ve uploaded default .htaccess file to site directory but it looks like .htaccess file processing is disabled in your web server configuration, that’s why permalinks don’t work. You need to contact your hosting provider support to analyze this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    May we reupload the theme? Do you have a back up? Please confirm.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Try to resave permalink settings. If that doesn’t help then provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

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    14,761–14,790 of 17,792 posts
Viewing 30 posts - 14,761 through 14,790 (of 17,792 total)