Category Images Resized to 215×215 after theme update.

This topic has 12 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: PetzUK
    PetzUK
    Participant
    June 8, 2015 at 13:16

    Category Images Resized to 215×215 after theme update.

    I need these back to 270 x 270 asap.

    Updated the theme to try to get the responsive menu to appear (which didn’t work) and now I have no responsive menu and all category images resized to 215 x 215.

    11 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 8, 2015 at 14:28

    Hello,

    You can try to set images size in WooCommerce > Settings > Products->Display and then regenerate your thumbnails with Regenerate Thumbnails plugin.

    Regards,
    Robert Hall.

    Avatar: PetzUK
    PetzUK
    Participant
    June 13, 2015 at 12:12

    Hi Robert

    Thanks for your reply but this doesn’t make any difference.

    It keeps resizing the images to 215×215 even on new uploads. Is there any way I can find out what is causing this?

    Avatar: Eva
    Eva Kemp
    Support staff
    June 13, 2015 at 13:01

    Hello,

    Please provide us with wp-admin panel and FTP credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: PetzUK
    PetzUK
    Participant
    June 15, 2015 at 14:13

    Please find attached.

    Many Thanks

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 16:47

    Hello,

    Please give us full access to wp-admin panel as when we tried to log in to WP Dashboard we got access only to My Account page.
    Also provide us with FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: PetzUK
    PetzUK
    Participant
    June 15, 2015 at 16:52

    Sorry Jack

    I’ve just amended that.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 18:03

    Hello,

    As I see mobile menu icon is shown:
    http://storage4.static.itmages.com/i/15/0615/h_1434387503_2273863_d5aaaf3760.png

    Also width and height are already set to 270px for images:
    http://storage2.static.itmages.com/i/15/0615/h_1434387717_9145216_f931663d63.png

    Please clear your browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: PetzUK
    PetzUK
    Participant
    June 15, 2015 at 18:15

    They are 270 as I have an override in the custom css but this is only forcing them to upscale from 215×215.
    I need to find what is resizing them to 215 in the first place

    http://www.petzuk.com/wp-content/uploads/2015/06/h_1434387717_9145216_f931663d63-1024×453.png

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2015 at 20:45

    Hello,

    You need edit the file wp-content/themes/idstore/code/woo.php in lines 488 and 492, change the code $small_thumbnail_size to $medium_thumbnail_size.

    Best regards,
    Jack Richardson.

    Avatar: PetzUK
    PetzUK
    Participant
    June 16, 2015 at 11:24

    Hi Jack

    Thank you for that, is there any way to do this with custom css or similar so it doesn’t revert when you next update the theme?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2015 at 11:44

    Hello,

    Unfortunately this problem can’t be resolved via custom.css. You should edit the mentioned file. To prevent files overwriting after theme update we recommend to make all changes in child theme. How to create child theme you can read here: https://codex.wordpress.org/Child_Themes

    Best regards,
    Jack Richardson.

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