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Topic: Category Images Resized to 215×215 after theme update.

Tagged: IDStore category images and menu

PetzUK

Participant

June 8, 2015 1:16 pm

Category Images Resized to 215×215 after theme update.

I need these back to 270 x 270 asap.

Updated the theme to try to get the responsive menu to appear (which didn’t work) and now I have no responsive menu and all category images resized to 215 x 215.
Site URL: hidden
Theme version: IDStore 3.8
WooCommerce version: 2.3.9

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Robert Hall

Support staff

June 8, 2015 2:28 pm

Hello,

You can try to set images size in WooCommerce > Settings > Products->Display and then regenerate your thumbnails with Regenerate Thumbnails plugin.

Regards,
Robert Hall.

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PetzUK

Participant

June 13, 2015 12:12 pm

Hi Robert

Thanks for your reply but this doesn’t make any difference.

It keeps resizing the images to 215×215 even on new uploads. Is there any way I can find out what is causing this?

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Eva Kemp

Support staff

June 13, 2015 1:01 pm

Hello,

Please provide us with wp-admin panel and FTP credentials in private content.

Regards,
Eva Kemp.

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PetzUK

Participant

June 15, 2015 2:13 pm

Please find attached.

Many Thanks
Site URL: hidden
Theme version: IDStore 3.8
WooCommerce version: 2.3.9

Content is visible for topic creator and
support staff only.

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Jack Richardson

Support staff

June 15, 2015 4:47 pm

Hello,

Please give us full access to wp-admin panel as when we tried to log in to WP Dashboard we got access only to My Account page.
Also provide us with FTP credentials.

Thank you.
Best regards,
Jack Richardson.

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PetzUK

Participant

June 15, 2015 4:52 pm

Sorry Jack

I’ve just amended that.
Site URL: hidden
Theme version: IDStore 3.8
WooCommerce version: 2.3.9

Content is visible for topic creator and
support staff only.

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Jack Richardson

Support staff

June 15, 2015 6:03 pm

Hello,

As I see mobile menu icon is shown:
http://storage4.static.itmages.com/i/15/0615/h_1434387503_2273863_d5aaaf3760.png

Also width and height are already set to 270px for images:
http://storage2.static.itmages.com/i/15/0615/h_1434387717_9145216_f931663d63.png

Please clear your browser cache and check again.

Best regards,
Jack Richardson.

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PetzUK

Participant

June 15, 2015 6:15 pm

They are 270 as I have an override in the custom css but this is only forcing them to upscale from 215×215.
I need to find what is resizing them to 215 in the first place

http://www.petzuk.com/wp-content/uploads/2015/06/h_1434387717_9145216_f931663d63-1024×453.png
Site URL: hidden

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Jack Richardson

Support staff

June 15, 2015 8:45 pm

Hello,

You need edit the file wp-content/themes/idstore/code/woo.php in lines 488 and 492, change the code $small_thumbnail_size to $medium_thumbnail_size.

Best regards,
Jack Richardson.

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PetzUK

Participant

June 16, 2015 11:24 am

Hi Jack

Thank you for that, is there any way to do this with custom css or similar so it doesn’t revert when you next update the theme?

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Jack Richardson

Support staff

June 16, 2015 11:44 am

Hello,

Unfortunately this problem can’t be resolved via custom.css. You should edit the mentioned file. To prevent files overwriting after theme update we recommend to make all changes in child theme. How to create child theme you can read here: https://codex.wordpress.org/Child_Themes

Best regards,
Jack Richardson.

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