Jack Richardson

Hello,

Please provide us with FTP credentials in private content.
Ess. grid file is included only in templates where it’s used, for example, open theme package > “XML files” folder > “cosmetics” folder. There you’ll find ess_grid.json which is used for this template.

Best regards,
Jack Richardson.

Hello,

You can hide that notice closing it via “x” icon.

Best regards,
Jack Richardson.

Hello,

Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

.fixed-header-area .header-logo img {
    max-height: 100%;
}

Best regards,
Jack Richardson.

Hello,

Please take our apologies. But WPML should fix the issue with Visual Composer plugin. As you can see from this list https://wpml.org/documentation/plugins-compatibility/ Visual Composer is listed as compatible with WPML, so you have to ask WPML support to investigate the issue.

Also you can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action

Best regards,
Jack Richardson.

Hello,

Sorry, but there is no such possibility.
You can only disable popup window when enter site in Theme Options > Promo Popup > Open popup on enter > Off.

Best regards,
Jack Richardson.

Hello,

Could you please show on a screenshot what exactly you want to align?

Thank you.
Best regards,
Jack Richardson.

Hello,

Some plugin is causing the issue. Please disable them one by one to find it.

Best regards,
Jack Richardson.

Hello,

Please check the description of our theme update:
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your products.

Best regards,
Jack Richardson.

Hello,

To change color for single post title use this code:

article.post h2 {
    color: brown;
}

You already have it in your custom.css file. Please check it.

We’ll fix the issue with Visual Composer in the next theme update. Meanwhile you can revert back to older plugin version. Sorry for inconveniences.

Regarding the menu you need use this css code:

.fixed-header-area .collapse {
   width: 60%;
}

Best regards,
Jack Richardson.

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

Hello @Boutik,

1. I’ve commented the code in file wp-content/themes/royal/js/etheme.js file (line 1733). Please check categories sidebar now.

2. As I see “Shipping Address” is translated. Please clarify what you want to translate.

Best regards,
Jack Richardson.

Hello @gurhan,

You were asked to provide login details:

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

So please provide us with them.

Best regards,
Jack Richardson.

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

1. Please read how to set upsell products http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/ .

2. Unfortunately there is no such option.

3. Sorry, but it can’t be changed as it requires a lot of customization in php files, and this is beyond our basic support scope. If you have necessary knowledge you can try to make changes yourself.

Best regards,
Jack Richardson.

Hello @procession,

The file has been sent. Please check your email address.

Best regards,
Jack Richardson.