Forum Replies Created

Viewing 30 posts - 14,371 through 14,400 (of 17,794 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to use this code:

    span.wpcf7-form-control-wrap input[type="checkbox"] {
         width: 16px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The issue with cart totals displaying is caused by cache plugin you are using.
    I’ve deactivated it and cleared cache on your server and now there are no problems. Please check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials as well.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve reuploaded Revolution Slider plugin.
    Please clear browser cache and check now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    “Add to Cart” buttons are not aligned because some products have price and some doesn’t. If you set price for all products the buttons will be aligned.

    Try to use this code in Custom CSS for desktop, for categories display:

    .products-grid .product-category img {
        height: 250px !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @gchiarelli,

    Login credentials are incorrect.

    Please check them and resend the correct ones.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to install demo data now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @kriky1,

    The issue with demo data installation has been fixed.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @bipolar,

    Unfortunately we can’t connect to a server via FTP. We’re getting the errors:
    Error: Connection timed out
    Error: Could not connect to server

    Also we can’t access your site:
    http://storage9.static.itmages.com/i/15/0911/h_1441954370_9170400_24fbf097ca.png

    Please check the issue with your hosting provider.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need use @media this way:

    @media (max-width: 767px) {
     your css code here
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I just followed the instruction as shown in our tutorial:

    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to import demo content now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    That icon is loading with code below:

    .header-type-7 .header .tbs span:before {
        content: "";
        width: 27px;
        height: 21px;
        position: absolute;
        top: -10px;
        left: 10px;
        background: #ffffff url(images/sprite/icons.png) no-repeat -170px -78px;
    }

    To remove it add this code in Global Custom CSS:

    .header-type-7 .header .tbs span:before {
        content: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in Global Custom CSS:

    .fa-search:before {
       color: white;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see logo in fixed header is shown fine:
    http://storage4.static.itmages.com/i/15/0910/h_1441896739_8679154_52a97957c1.png

    Please show a screenshot of the issue you have.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials.
    As I see related products has the same background as the whole site:
    http://storage2.static.itmages.com/i/15/0910/h_1441895306_9004597_e890f27560.png

    Do you want to change white background color of images?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add “!important” to the code and check after that:

    .fixed-header-area .header-logo img {
        max-height: 100% !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please update Woocommerce and other required plugins https://www.8theme.com/download-plugins/ .
    If the issue persists after update please provide us with FTP credentials as well.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @AAWebZA,

    You can watch in our video tutorial how to update theme correctly :

    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Boutik,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To change “Up-sells” block display you need edit the file wp-content/themes/woopress/woocommerce/single-product/up-sells.php.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Danijel,

    Thank you for your kind words. Appreciate it very much!

    If you have any questions feel free to contact us.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Mado,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve updated the theme for you.
    Please try to import demo content now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Have you made any changes in the file in wp-content/themes/woopress/woocommerce directory (not in the plugins folder)?
    If no, than none Woocommerce settings will be removed.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 14,371 through 14,400 (of 17,794 total)