Forum Replies Created

Viewing 30 posts - 13,951 through 13,980 (of 17,794 total)
1 2 3 … 465 466 467 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Image is shown with 2.9 version of Legenda theme. Please activate it. To fix style issue with 2.9 version you need set permissions 644 for the file style.css in wp-content/themes/legenda directory. Please try it.

    Best regards,
    Jack Richardson.

    #88810 Copied In reply to: Update theme = site broke
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Now we can’t connect to your FTP account. Please provide us with correct credentials.

    Best regards,
    Jack Richardson.

    #88807 Copied In reply to: Legenda not reflecting pricing updates
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Site background option is available for Boxed layout and as you selected Wide layout in Theme Options > General, so you can set background image using this code in custom.css file:

    .page-wrapper {
    background-image: url("http://www.jensengrill.com/wp-content/uploads/kulbaggrund1.jpg") !important;
}

    Best regards,
    Jack Richardson.

    #88806 Copied In reply to: background image not appearing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I checked Media library and images are loading:
    http://prntscr.com/8jjrpj and I uploaded new image successfully:
    http://prntscr.com/8jjsfa .

    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    #88804 Copied In reply to: Issues loading media library
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. The reason is original sizes of your images are too small. They should be 1425px × 1900px approximately. Try to upload images in higher resolution.

    2. Please provide us with a page link where columns are shown incorrectly.

    3. Unfortunately there is no such possibility. It’s Visual Composer element and we don’t modify plugins files. Try to use another element (Image Gallery, for example).

    Best regards,
    Jack Richardson.

    #88802 Copied In reply to: Product page: Blur picture, Tablet: columns, – Gallery pretty photo link,
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in Global Custom CSS:

    .header-type-5 .header .navbar{
    padding-top: 0px;
}
.framed .template-container {
    margin-top: 10px;
}

    Please clear browser cache and check header now.

    Best regards,
    Jack Richardson.

    #88793 Copied In reply to: [8THEME] TITLE WITH TEXT: info about setting
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need edit the file wp-content/themes/classico/woocommerce/single-product/up-sells.php (line 37).

    Best regards,
    Jack Richardson.

    #88792 Copied In reply to: Woocommerce Related Products
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I don’t see parent theme in Appearance > Themes, only 2 child Legenda themes.
    Please update theme correctly as shown in our tutorial:

    Best regards,
    Jack Richardson.

    #88791 Copied In reply to: Wishlist disappeared
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Go to WP Dashboard > Pages > edit a page and select “Without Sidebar” in “Sidebar Position” field on the right side of the editor.

    Best regards,
    Jack Richardson.

    #88781 Copied In reply to: Can't Find way to turn of Search in Non-Shop Pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added url of your site for Contact menu item in Appearance > Menus. Please check now.

    Best regards,
    Jack Richardson.

    #88780 Copied In reply to: Onepage nav issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    #88779 Copied In reply to: Visual Composer icon spins in upper left corner and you can't save the changes.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please take our apologies but this requires additional customization in theme files which is beyond our basic support scope.

    Best regards,
    Jack Richardson.

    #88778 Copied In reply to: Change header design
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .product button.single_add_to_cart_button.quick-checkout-product {
  background-color: #5ed543 !important;
}

    Best regards,
    Jack Richardson.

    #88777 Copied In reply to: how to change checkout button on product page to green
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #88775 Copied In reply to: How to hide the word "Productdescription" under products tap
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Have a nice day.

    Best regards,
    Jack Richardson.

    #88773 Copied In reply to: Configure header: remove logo entirely, align left menu pages, header height
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please update all required plugins https://www.8theme.com/download-plugins/ and check fonts after that.

    Best regards,
    Jack Richardson.

    #88772 Copied In reply to: Woopress fonts not changing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please check the description of our theme update:
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
    You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check products pages.

    Best regards,
    Jack Richardson.

    #88770 Copied In reply to: Alert "Sorry, no products matched your selection…"
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #88769 Copied In reply to: WPML translate contact page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need use widget “8theme – Recent Posts” in Appearance > Widgets.

    Best regards,
    Jack Richardson.

    #88767 Copied In reply to: Blog buttons color
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The latest version of Blanco theme is 3.3.
    You can find the information here:
    http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246

    Best regards,
    Jack Richardson.

    #88766 Copied In reply to: Blanco v3.2
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-heading .title, .page-heading a, .page-heading .woocommerce-breadcrumb {
  color: red !important;
}

    Best regards,
    Jack Richardson.

    #88765 Copied In reply to: Header in Fullwdh ?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Those are just warnings. Please check if you enabled debug mode in wp-config.php file. If so, then disable it and check pages after that.

    Best regards,
    Jack Richardson.

    #88764 Copied In reply to: Royal theme or one of the plugins is breaking the blog
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can disable standard open graph tags in the file wp-content/themes/royal/framework/theme-functions.php, delete the code in lines 1231-1235.
    Please try it.

    Best regards,
    Jack Richardson.

    #88761 Copied In reply to: No Image when I share page/post to Facebook
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Did you modify theme files or just make css styles?
    Create a back up of your files and database before update process.

    Best regards,
    Jack Richardson.

    #88760 Copied In reply to: my product page tabs doesn't work
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #88758 Copied In reply to: quick view turned off still see black bar on hover
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .carousel-area .owl-controls {
   opacity: 1;
}

    2. Unfortunately there is no such possibility. Sorry.

    Best regards,
    Jack Richardson.

    #88757 Copied In reply to: Scroll 4 Products at a time
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    In this case you need edit the file wp-content/themes/royal/woocommerce/single-product/product-thumbnails.php (line 40) and change “3” to “4” in the code $columns = apply_filters( 'woocommerce_product_thumbnails_columns', 3 );.

    Best regards,
    Jack Richardson.

    #88755 Copied In reply to: 4 product images in product slider gallery, not 3
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We tested update process on our test site and theme settings were saved.
    We recommend you to check error logs on a server with your hosting provider to investigate this issue, unfortunately we can’t replicate it from our end.
    To change breadcrumbs title color use this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-heading .title {
  color: white !important;
}

    Write your color value.

    Best regards,
    Jack Richardson.

    #88754 Copied In reply to: Rev. Slider v5.0.6 Update – Nav. Arrow Glitch?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. Images loading is related to Visual Composer plugin, not the theme. Try to check it with default WordPress theme too (Twenty Fifteen for example).

    2. Please take our apologies but we don’t provide support for 3rd-party plugins.

    3. Demo content contains only base pages. All other pages on our demo site only shows features that the theme has.

    Best regards,
    Jack Richardson.

    #88752 Copied In reply to: Outdated WooCommerce Template Files
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I tried to save Text element in VC editor on your home page and it was saved successfully.
    Please check it once again.

    Thank you.

    Best regards,
    Jack Richardson.

    #88750 Copied In reply to: visual composer
  • 1 2 3 … 465 466 467 … 592 593 594
    13,951–13,980 of 17,794 posts
Viewing 30 posts - 13,951 through 13,980 (of 17,794 total)
1 2 3 … 465 466 467 … 592 593 594