My product page tabs doesn't work - by Webacto

This topic has 10 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: Webacto
    Webacto
    Participant
    September 22, 2015 at 16:05

    What happens with my product page accordion tabs (below the gallery)?
    Look!
    http://lococostyle.com/producto/intrecciohandmadecroquetbracelet/?preview=true&preview_id=67&preview_nonce=9e07d69f79

    RETURN POLICY and DESCRIPTION have content but doesn’t work and I don’t understand why.

    I note that if I cancel the “descricion css class” they come back work correctly but the argument does not make sense! I can’t eliminate these class :/

    <div style:”padding-top: 55px;”>
    <p class=”descripcion”>MATERIAL: black & gray oxidized silver / sterling silver</p>
    <p class=”descripcion”>STONES: cultivated pearls</p>
    <p class=”descripcion”>SIZE: adjustable chain (16 to 19cm). For smaller wrist (less than 16cm) please contact us.</p>
    <p class=”descripcion”>CERTIFICATION: Made in Italy</p>

    </div>

    .descripcion {
    font-family: Roboto !important;
    font-weight: 300 !important;
    font-size: 16px !important;
    line-height: 1 !important;
    color: black !important;

    }

    How to solve this point?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 22, 2015 at 16:12

    Hello,

    Please don’t create multiple topics.
    In the previous topic you were asked to update the theme and plugins.
    Please do this and check your site after that.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Webacto
    Webacto
    Participant
    September 22, 2015 at 16:19

    Just solved!
    It was a conflit with the padding contenitor div.

    I’ ve only have a small doubt for complete these part:
    how to translate the first tab title in english?
    From descripción in Description?

    Thank you

    Avatar: Webacto
    Webacto
    Participant
    September 22, 2015 at 16:36

    Ok, sorry for the multiple topics.

    I’ve just update my wordpress version and plugins, but from where can I update my theme?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 22, 2015 at 17:07

    Hello,

    You can download theme on ThemeForest site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?ref=8theme , log in with your Envato account.

    Best regards,
    Jack Richardson.

    Avatar: Webacto
    Webacto
    Participant
    September 22, 2015 at 17:27

    Ok, thank you.

    I never had this update during my undercostrunction website time and I’m worried about lost my customization.

    Is it absolutly necesary?
    I mean, the layout visualization errors that today I actually displayed (like all my related products vertical distributed and something like that) depends directly from my actual unupdate theme version?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 23, 2015 at 09:12

    Hello,

    Did you modify theme files or just make css styles?
    Create a back up of your files and database before update process.

    Best regards,
    Jack Richardson.

    Avatar: Webacto
    Webacto
    Participant
    September 25, 2015 at 15:41

    Hello,
    I only modify some css proprieties.
    (I’ve just update wordpress and royal version, but nothing changes)

    The stanger detail is that in all the most pages tabs are working correctly but in someones like this one, no

    and I had cloned all from the same!

    Are any template bugs?
    Can you have a check, please?

    Wainting for you
    thanks

    Chiara

    Avatar: Webacto
    Webacto
    Participant
    September 25, 2015 at 15:43

    Example of pages in which tabs doesn’t works and note where is displayed the wordpress control bar (in the middle of pages)

    http://lococostyle.com/producto/smeraldi-handmade-crochet-bracelet/

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 28, 2015 at 08:23

    Hello,

    As I see you’re still using 2.1 version of the theme, not 2.2. May we reupdate the theme?

    Best regards,
    Jack Richardson.

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