Forum Replies Created

Viewing 30 posts - 13,921 through 13,950 (of 17,794 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    In this case you need edit the file header.php and swap the code

    <?php 
    et_get_mobile_menu();						
    ?>

    and

    <?php if (etheme_get_option('top_links')): ?>
    <div class="mobile-nav-heading"><i class="fa fa-user"></i><?php _e('Account', ETHEME_DOMAIN); ?></div>
    <?php etheme_top_links(array('popups' => false)); ?>
    <?php endif; ?>

    in line 30.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see CSS block is present for the page in VC editor:
    http://prntscr.com/8jv6k5

    Please clarify what exactly you want to do.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Try to add the code in footer.php file before </body> tag inside of <script type="text/javascript">your code here</script> tags.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clarify how exactly the plugin doesn’t work.
    Provide us with WP Dashboard credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Thank you for your feedback.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in Global Custom CSS to remove the gap:

    .aio-icon-img.uavc-square {
        padding-bottom: 10px !important;
        padding-left: 80px !important;
    }

    To center menu add this css code:

    .header-logo {
       width: 30%;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve updated Revolution Slider plugin.
    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Select “Description” in Screen Options at the top of the page in Appearance > Menus.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. Please also use this css code:

    .page-heading a, .page-heading .woocommerce-breadcrumb {
      color: white;
    }

    2. You need save changes only on the main tab.

    3. You don’t have to switch to parent theme to save changes.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see you’re using a plugin for Calendar widget.
    Please take our apologies but we don’t provide support for 3rd-party plugins and we don’t guarantee full compatibility of them with the theme.

    Thank you for understanding.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The reason is your image is too small. The original dimensions should be 1425px * 1900px approximately.
    Try to upload images in higher resolution.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see you didn’t saved .po file with your language prefix in wp-content/themes/royal/languages directory. Please read our documentation how to do it correctly https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/content-product.php (from line 86), find the code

    <?php if (etheme_get_option('product_page_cats')): ?>
    <div class="products-page-cats">
    <?php
    $size = sizeof( get_the_terms( $post->ID, 'product_cat' ) );
    echo $product->get_categories( ', ' );
    ?>
    </div>
    <?php endif ?>

    and

    <?php if (etheme_get_option('product_page_productname')): ?>
    <div class="product-title">
    <a href="<?php the_permalink(); ?>"><?php the_title(); ?></a>
    </div>
    <?php endif ?>

    and swap it.

    To change font size add this code in Global Custom CSS:

    .products-page-cats a {
      font-size: 14px;
      font-weight: normal;
    }
    .products-grid .product-title {
      font-size: 20px;
      font-weight: 700;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in .htaccess file:

    <IfModule mod_headers.c>
       Header set Access-Control-Allow-Origin "*"
    </IfModule>

    Please clear browser cache and check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Is your issue resolved?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We can’t access WP Dashboard because of this error:
    http://prntscr.com/8jlovs
    Please check it with your hosting provider.

    Is Paypal Express a 3rd-party plugin that you’re using?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in child style.css file:

    .aio-icon-description strong {
      font-weight: bold !important;
    }

    Please clear browser cache and check home page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is Internal Server Error in console:
    http://prntscr.com/8jlbdf
    You should contact your hosting provider to investigate the issue.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve just cleared cache folder in wp-content directory and all features are working now.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Could you please clarify your query with more details?
    What do you want to achieve?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Glad to hear it.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Carles,

    You need edit the file wp-content/themes/woopress/framework/theme-functions.php, find the function if(!function_exists('etheme_enqueue_styles')) and add wp_enqueue_script('googleapis'); after the code wp_enqueue_script('jquery');

    Then check Contact page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The same issue persists with default WordPress theme too (Twenty Fifteen). So, it’s related to the plugin, not to the theme.
    Try to disable all 3rd-party plugins and check VC editor then.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry for a delay.
    We’ve forwarded this issue to our second level support and once there is a reply from them we’ll let you know.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    >>

    in the page how to remove white space from row to row?

    You need add margin-bottom value 0px editing each row in VC editor:
    http://prntscr.com/8jkt9k

    >>

    how can I remove the shadow in the border when choosing from theme option –> site layout –> boxed?

    Use this code in Theme Options > Custom CSS > Global Custom CSS:

    .boxed .st-container {
        box-shadow: 0px 0px 1px;
    }

    If you want to remove borders at all use this code:

    .boxed .st-container {
      box-shadow: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry for a long delay.

    This feature isn’t related to our theme, but to Woocommerce plugin.
    Please take our apologies but we provide support only for theme functional.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials too.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry, but there is no such option in the theme and we can’t suggest you any 3rd-party plugins as we didn’t test them.

    Thank you for understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The latest WordPress version 4.3.1 is compatible with Royal 2.2 version.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please take our apologies for a long delay.
    I’ve commented line 1111 in vc.php file.
    Please clear your browser cache and check the site now.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 13,921 through 13,950 (of 17,794 total)