Jack Richardson

Hello,

The latest theme version 4.0 is compatible with the new Woocommerce version. So you need update the plugin.
Before update you must create a back up of your files and database, and only after that start updating.

Best regards,
Jack Richardson.

Hello,

Please clarify what text can’t be translated.
Also provide us with FTP credentials.

Best regards,
Jack Richardson.

Hello @Christian,

Please update the plugin so we can investigate the issue.

Thank you.
Best regards,
Jack Richardson.

Hello,

We can’t log in to WP dashboard. Please check the credentials. Also give us FTP access.

Best regards,
Jack Richardson.

Hello,

Sorry, but I don’t see posts from category “Custom” to be shown within Ess. Grid on the page you provided.
Please show a screenshot of the issue.

Best regards,
Jack Richardson.

Hello,

Sorry for a delay.

Unfortunately we can’t see the issue.
Please show us screenshots.

Best regards,
Jack Richardson.

Hello,

This issue will be also fixed in the next theme update, so please don’t worry.

Best regards,
Jack Richardson.

Hello,

Please add this code in custom.css:

@media (max-width: 979px) and (min-width: 768px){
.header .logo {
   padding-left: 22%;
}}

Best regards,
Jack Richardson.

Hello,

1. Try to use this code in custom.css file:

.sxy-zoom-container {
    width: 200px !important;
}

5. I’ve disabled default lightbox in Woocommerce > Settings > Products > Display. Please check size guide popup now.

9. Please try to upload image in higher resolution with original dimensions 1200px × 400px.

Best regards,
Jack Richardson.

Hello,

I checked “My Account” page and didn’t see anything wrong. Could you please clarify with more details what is incorrect with the page?

Thank you.
Best regards,
Jack Richardson.

Hello,

Unfortunately there is no such possibility. Sorry.

Best regards,
Jack Richardson.

Hello,

Please check other topic where you asked the same question.

Thank you.
Best regards,
Jack Richardson.

Hello,

1. Please use this code:

.products-list .product .product-details .product-excerpt {
    font-size: 15px;
    color: #767676;
}

2. Add this code in Global Custom CSS:

p {
   color: black !important;
   font-size: 15px !important;
}

Best regards,
Jack Richardson.

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

Those lines are present in default.po file in wp-content/themes/woopress/languages directory. We recommend you to translate register form via this file as described in our documentation:
https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate

Best regards,
Jack Richardson.