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Viewing 30 posts - 12,961 through 12,990 (of 16,171 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:59

    Hello,

    Please add this code in child style.css:

    .woocommerce-page .category-description {
       margin-left: 13px;
    }

    The changes in file archive-product.php will affect all category pages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:56

    Hello,

    If you don’t have high resolution images then you have to disable zoom effect in Theme Options > Single Product Page and images will be displayed in their original size.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:54

    Hello,

    Please disable all 3rd-party plugins and check pagination. One of them is causing the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:39

    Hello,

    I’ve checked your site and right click is working:
    http://pix.toile-libre.org/?img=1441355811.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:35

    Hello,

    You may try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .shop-table .table-bordered > tbody > tr > td {
        padding: 25px 5px;
        white-space: normal !important;
    }
    .shop-table .table-bordered td.product-name a {
       font-size: 8px;
    }
    .shop-table .table-bordered > thead > tr > th {
        padding: 5px !important;
        font-size: 8px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:12

    Hello,

    Some plugin is causing the issue. Please disable all 3rd-party plugins and check the page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:04

    Hello,

    As I see “View Cart” button has hover color you wanted:
    http://pix.toile-libre.org/upload/original/1441353603.png

    Do you mean you want to change hover color of the buttons on Cart page http://pix.toile-libre.org/upload/original/1441353710.png ?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 09:00

    Hello,

    As I see you have only one slide in your slider on the home page. What issue do you have with it?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 08:55

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 08:52

    Hello,

    I’ve commented the following code in style.css file:

    .rev_slider_wrapper .tparrows {
      background-image: none;
      width: 45px;
      height: 45px;
      background-color: transparent;
      border-radius: 100%;
      border: 2px solid #fff;
      text-align: center;
      font-size: 0;
      font-style: normal;
      text-indent: 0;
      opacity: 0;
      -webkit-transition: all 0.3s ease-in-out;
      -moz-transition: all 0.3s ease-in-out;
      -ms-transition: all 0.3s ease-in-out;
      -o-transition: all 0.3s ease-in-out;
      transition: all 0.3s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:before {
      font-family: FontAwesome;
      font-size: 30px;
      position: absolute;
      color: #fff;
      line-height: 41px;
      display: block;
      width: 100%;
      height: 100%;
      -webkit-transition: all 0.2s ease-in-out;
      -moz-transition: all 0.2s ease-in-out;
      -ms-transition: all 0.2s ease-in-out;
      -o-transition: all 0.2s ease-in-out;
      transition: all 0.2s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:hover {
      background-color: #fff !important;
      opacity: 1;
    }
    .rev_slider_wrapper .tparrows:hover:before {
      color: #252525 !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default {
      left: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default:before {
      content: "\f104";
      left: -1px;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default {
      right: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default:before {
      content: "\f105";
      right: -1px;
    }
    .rev_slider_wrapper:hover .tparrows {
      opacity: 1;
    }
    .rev_slider_wrapper:hover .tp-leftarrow.default {
      left: 40px !important;
    }
    .rev_slider_wrapper:hover .tp-rightarrow.default {
      right: 40px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet {
      height: 17px !important;
      background-image: url(images/sprite/icons.png) !important;
      background-position: -245px -127px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet.selected {
      background-position: -245px -142px !important;
    }

    This issue will be fixed in the next theme update.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 08:12

    Hello,

    Please add this code in custom.css to fix the issue with cart widget:

    .header-type-4 .header .shopping-cart-widget .cart-bag .ico-sum:after, .header-type-4 .header .shopping-cart-widget .cart-bag .ico-sum:before {
      display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 08:05

    Hello,

    Unfortunately to have different header color for posts you have to write code for each post in CSS block of Visual Composer. Please look at the screenshot where you can find it:
    http://i.imgur.com/2gnzmQ6.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 08:02

    Hello,

    Please update Woocommerce to the latest version.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:56

    Hello @daviruchu213,

    Could you please clarify your issue with more details and provide us with WP Dashboard/FTP credentials in private content?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:52

    Hello,

    Unfortunately still the same error:
    http://i.imgur.com/k30zmA4.png

    Have you included our IP address to white list on a server?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:50

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:49

    Hello,

    Could you please show a screenshot of the issue?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:34

    Hello,

    Please use this code in custom.css:

    .header-type-2.slider-overlap .header .cart-bag .ico-sum, .header-type-2.slider-overlap .header .cart-bag .ico-sum:after {
        background-color: black;
    }
    .header-type-2.slider-overlap .header .cart-bag .ico-sum:before {
        border-color: black;
    }
    .header-type-2.slider-overlap .header .total {
        color: black;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:32

    Hello,

    Please use this code in custom.css:

    .menu > li > a:hover {
      color: black !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:30

    Hello,

    The problem is related to SSL certificate. When I’m trying to access your site via https I’m getting this page:
    http://storage6.static.itmages.com/i/15/0904/h_1441348078_6527015_564f59ad61.png

    You should contact your hosting provider regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:05

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:05

    Hello,

    Please try to install template now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:02

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:01

    Hello,

    You can use Woocommerce Products widget instead.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:01

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 19:04

    Hello,

    Please read our documentation how to create footer:
    https://www.8theme.com/demo/docs/legenda/index.html#!/footer

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 19:03

    Hello,

    Please add this code in custom.css:

    .fixed-header-area .fixed-header .logo-with-menu {
        display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 15:51

    Hello,

    When we’re trying to access wp-admin panel we’re getting this error:
    http://storage9.static.itmages.com/i/15/0903/h_1441291528_2788655_76efcd5a43.png

    IP address has been sent to your email address. Please check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 15:44

    Hello,

    Please translate all words in wp-content/themes/royal/languages/da_DK.po file and check after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 15:30

    Hello,

    You’re welcome.
    The problem was on our side on a server where demo data is stored.
    Now it’s fixed.

    Best regards,
    Jack Richardson.

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    Viewing 12,990 results - 12,961 through 12,990 (of 16,171 total)
Viewing 30 posts - 12,961 through 12,990 (of 16,171 total)
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