Replies by Jack Richardson

Forum Replies Created

Viewing 30 posts - 12,871 through 12,900 (of 17,794 total)

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Jack Richardson

Support staff

October 29, 2015 at 15:58

Hello,

You have only .po file – it_IT.po, but you also need .mo file.
Please read this article:
http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./

Best regards,
Jack Richardson.

#96792 Copied In reply to: Translation Problem

Jack Richardson

Support staff

October 29, 2015 at 15:52

Hello,

Internal Server Error is related to server configuration. Please ask your hosting provider to check error logs to find the reason of the problem.

Best regards,
Jack Richardson.

#96790 Copied In reply to: UNABLE TO UPLOAD THEME MANUALLY OR THROUGH FTP

Jack Richardson

Support staff

October 29, 2015 at 14:32

Hello,

I’ve imported Handtools page.
Please check it.

Best regards,
Jack Richardson.

#96757 Copied In reply to: Sample pages

Jack Richardson

Support staff

October 29, 2015 at 13:39

Hello,

How to create child theme you can read here:
http://codex.wordpress.org/Child_Themes

Text domain for child theme is “legenda-child” (the name of your child theme folder).

Best regards,
Jack Richardson.

#96739 Copied In reply to: Logo chopped down

Jack Richardson

Support staff

October 29, 2015 at 12:41

Hello,

In this case you need edit the file wp-content/themes/woopress/framework/shortcodes.php in line 1918, find the section “! Share This Product” and comment out the code for icons that you don’t want to show.

Best regards,
Jack Richardson.

#96723 Copied In reply to: Share buttons

Jack Richardson

Support staff

October 29, 2015 at 12:32

Hello,

You used incorrect id for the slider in the shortcode on your home page.
You had shortcode [layerslider id="1"], but the correct shortcode of your slider is [layerslider id="9"]. I’ve changed it. Please clear browser cache and check now.

Best regards,
Jack Richardson.

#96720 Copied In reply to: Almost there
Jack Richardson

Support staff

October 29, 2015 at 12:20
Hello,

You have this code in your custom css:

.menu-social-icons .ico-twitter, .menu-social-icons .ico-pinterest, .menu-social-icons .ico-envelope, .menu-social-icons .ico-google-plus { display: none; }

Delete it and all icons will be shown.

Best regards,
Jack Richardson.
#96718 Copied In reply to: Share buttons
Jack Richardson

Support staff

October 29, 2015 at 11:33

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96709 Copied In reply to: Slow site, impossibly slow!!

Jack Richardson

Support staff

October 29, 2015 at 11:31

Hello @embloger,

The plugins have been sent to your email address.
Please check.

Best regards,
Jack Richardson.

#96708 Copied In reply to: After update Visual Composer v 4.8 and UA v3.13.7 site broken yet again

Jack Richardson

Support staff

October 29, 2015 at 11:23

Hello,

Please refer to this topic:
http://stackoverflow.com/questions/25826092/display-product-variations-on-category-page

Best regards,
Jack Richardson.

#96706 Copied In reply to: Show attributes in shop page

Jack Richardson

Support staff

October 29, 2015 at 11:16

Hello,

Some plugin is causing the issue.
Please disable them one by one to find it out.

Best regards,
Jack Richardson.

#96704 Copied In reply to: Visual Composer & Blog Grid Layout Update

Jack Richardson

Support staff

October 29, 2015 at 10:12

Hello,

As I see “Purchase” button is shown now:
http://storage8.static.itmages.com/i/15/1029/h_1446109927_4178738_71ce7c8cc1.png

Have you found a solution?

Best regards,
Jack Richardson.

#96687 Copied In reply to: No Cart Blanco theme
Jack Richardson

Support staff

October 29, 2015 at 10:03
Hello,

Please try to use this code in custom.css file:

@media (max-width: 480px) {html { overflow: initial; }}

Best regards,
Jack Richardson.
#96685 Copied In reply to: Mobile view not center
Jack Richardson

Support staff

October 29, 2015 at 09:49

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#96681 Copied In reply to: Add to Cart Missing for Variable Product

Jack Richardson

Support staff

October 29, 2015 at 09:00

Hello,

json file is included for a template where it’s used. You can find it in the theme package in “royal_versions” folder.
As I see you didn’t install Revolution Slider plugin http://storage3.static.itmages.com/i/15/1029/h_1446105603_1068755_c595fbaceb.png . Please do this.

Best regards,
Jack Richardson.

#96668 Copied In reply to: .json file missing

Jack Richardson

Support staff

October 29, 2015 at 08:41

Hello,

Sorry, but the same effect can’t be created in the theme, you can add quantity field as described in this article:
http://www.themelocation.com/how-to-add-quantity-field-with-each-product-on-shop-page-woocommerce/

Best regards,
Jack Richardson.

#96659 Copied In reply to: Show the Quantity box after clicking the Add To Cart button

Jack Richardson

Support staff

October 29, 2015 at 08:35

Hello,

You need edit the file wp-content/themes/legenda/framework/theme-functions.php in line 1399 and write the path to your logo image.

Best regards,
Jack Richardson.

#96657 Copied In reply to: New account email which isn't using our email template

Jack Richardson

Support staff

October 29, 2015 at 08:27

Hello,

To fix warnings you need resave product category in Products > Categories > edit a category > click “Save”.

Please specify what exactly is incorrect on home page.

Best regards,
Jack Richardson.

#96654 Copied In reply to: After update only header visible

Jack Richardson

Support staff

October 28, 2015 at 17:07

Hello,

Glad to hear it.

Have a nice day.

Best regards,
Jack Richardson.

#96542 Copied In reply to: Cart not working properly

Jack Richardson

Support staff

October 28, 2015 at 17:05

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96541 Copied In reply to: Productdetails page Previous Next info underneath slider

Jack Richardson

Support staff

October 28, 2015 at 16:53

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#96537 Copied In reply to: WooPress "Coffee" Theme: Visual Composer module "Products" display error

Jack Richardson

Support staff

October 28, 2015 at 16:52

Hello,

At first you need to update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Then you can select single page layout in Theme Options > Single Product Page.

To add more fields to registration form you need edit the file wp-content/themes/royal/framework/theme-functions.php in line 1287 (find the section “! Registration Form”) and in line 1457 (the section “! Registration”).

Best regards,
Jack Richardson.

#96536 Copied In reply to: Product Display page layout

Jack Richardson

Support staff

October 28, 2015 at 16:46

Hello,

I’ve copied the whole file etheme.js to the child theme and reverted changes back in parent etheme.js file.
Now child theme activated.
Please clear browser cache and check.

Best regards,
Jack Richardson.

#96533 Copied In reply to: Pop up after "add to cart" – How to modify

Jack Richardson

Support staff

October 28, 2015 at 16:25

Hello,

The access is not granted to view the screenshot.
Please upload it to other storage or give us permissions.

Best regards,
Jack Richardson.

#96523 Copied In reply to: Issue with woocommerce

Jack Richardson

Support staff

October 28, 2015 at 16:16

Hello,

You need use MailChimp plugin https://wordpress.org/plugins/mailchimp-for-wp/ .
How to create pop up window please read our documentation:
https://www.8theme.com/demo/docs/royal/#!/1_static_blocks

Best regards,
Jack Richardson.

#96520 Copied In reply to: popup like in demo

Jack Richardson

Support staff

October 28, 2015 at 14:14

Hello,

Sorry, but still password is incorrect.
Please reset it to the one without special symbols.

Thank you.

Best regards,
Jack Richardson.

#96492 Copied In reply to: WooCommerce Extension Not Working
Jack Richardson

Support staff

October 28, 2015 at 14:08
Hello,

Total amount of payment is shown:
http://storage2.static.itmages.com/i/15/1028/h_1446037236_7399032_09e1c72621.png

To make icons sizes similar use this code in Theme Options > Custom CSS > Custom CSS for desktop:

.header-vertical-enable .page-wrapper .header-type-vertical .header-search a .fa-search { font-size: 19px; }

Best regards,
Jack Richardson.
#96489 Copied In reply to: Issue with woocommerce
Jack Richardson

Support staff

October 28, 2015 at 13:05

Hello,

Please watch this tutorial how to set different shipping prices:
https://www.youtube.com/watch?v=GJQOp5_Ss3g

Best regards,
Jack Richardson.

#96482 Copied In reply to: Different shipping cost for different countries

Jack Richardson

Support staff

October 28, 2015 at 12:01

Hello,

I’ve disabled zoom effect in Theme Options > Single Product Page.
Please clear browser cache and check the page now.

Best regards,
Jack Richardson.

#96478 Copied In reply to: Add to Cart Missing for Variable Product

Jack Richardson

Support staff

October 28, 2015 at 11:39

Hello,

The credentials are incorrect.
Please check them.
We also need FTP login details.
Please provide us with them.

Best regards,
Jack Richardson.

#96466 Copied In reply to: Images is gone
← 1 2 3 … 429 430 431 … 592 593 594 →

12,871–12,900 of 17,794 posts

Viewing 30 posts - 12,871 through 12,900 (of 17,794 total)

← 1 2 3 … 429 430 431 … 592 593 594 →

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