Jack Richardson

Hello,

You’re welcome.

Best regards,
Jack Richardson.

Hello,

To make header transparent and show slider behind it you need select the 2nd header type in Theme Options > Header and edit your home page, select slider in “Show slider instead of page heading and breadcrumbs” field at the bottom in the right side.

Best regards,
Jack Richardson.

Hello,

Ok, let us know if further assistance is required.

Best regards,
Jack Richardson.

Hello @Radhika,

Please watch the tutorial how to update theme:

(it’s for Legenda theme but the process is the same).

Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

Hello,

Try to add variations for the product “Family Last Name and Initial Wall Decal DB188” and check order after that:
http://storage8.static.itmages.com/i/15/1030/h_1446209807_9833278_6abedf4ca1.png

You should add different combinations of the variations.

Best regards,
Jack Richardson.

Hello,

You have low values of post_max_size and upload_max_filesize functions. Ask your hosting provider to increase these values to 50M. Also increase memory_limit value.

After that try to install base demo content in Theme Options > Import/Export.

Best regards,
Jack Richardson.

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

Hello,

We recommend you to revert back to previous version of Visual Composer plugin until we release Legenda update which is compatible with the latest VC version.

Please take our apologies for inconveniences.

Best regards,
Jack Richardson.

Hello,

Please show a page where you have problem.

Thank you.

Best regards,
Jack Richardson.

Hello,

You need add this css code to hide title meta:

.post-info {
    display: none;
}

To create your own blog page you need remove “Blog” page in Settings > Reading > Front page displays > Posts page and you can use Posts Grid element in Visual Composer editor to show the posts.

You see the same layout because you didn’t add featured images for your posts. If you add the images you’ll see the difference between Small and default layouts.

Best regards,
Jack Richardson.

Hello,

You are welcome.
Let us know if you need further assistance.

Best regards,
Jack Richardson.

Hello,

1. As I see you’re using Contact Form 7 plugin and not our default form.
Try to check Spam folder in your email account.

2. As I see chat console is working http://storage9.static.itmages.com/i/15/1029/h_1446139772_9460012_549fe71097.png
You should be connected via backend too:
http://storage2.static.itmages.com/i/15/1029/h_1446139800_8790124_412bf61fbe.png , then check chat on the site in other browser.

Best regards,
Jack Richardson.

Hello,

Please provide us with FTP credentials.

Best regards,
Jack Richardson.

Hello @iani,

As 2 clients wrote in the topic I was mistaken and used credentials of the other client.
Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

As I see options are shown:
http://storage7.static.itmages.com/i/15/1029/h_1446131787_1499018_30e7520bcc.png

Please clarify the issue with more details and show us screenshots.

Best regards,
Jack Richardson.