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.json file missing - by Akela - on WordPress WooCommerce support

This topic has 22 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

Akela

Participant

October 28, 2015 at 23:32

Hello,

I am really really struggling here, I wanted to try a a new theme outside of Genesis themes to try and get some more creative themes. But setting up this theme is by far one of the hardest ones I’ve had t do. A few of the plugins aren’t working correctly. The Revolution Slider will not work in my plugins at all but currently the .json file is missing for my essential grid.

Thank you,
Akela Richardson

Please, contact administrator
for this information.

#96632 Copied Theme version: WooPress

21 Answers

Akela

Participant

October 28, 2015 at 23:33

sorry, do you think you can send me the .json file?

Also, how do I get the responsive slider to work?

#96633 Copied

Robert Hall

Support staff

October 29, 2015 at 08:51

Hello,

As I see you haven’t installed the Revolution Slider plugin.

I’ve sent you .json file to email address. Please check it.

Regards,
Robert Hall.

#96663 Copied

Jack Richardson

Support staff

October 29, 2015 at 09:00

Hello,

json file is included for a template where it’s used. You can find it in the theme package in “royal_versions” folder.
As I see you didn’t install Revolution Slider plugin http://storage3.static.itmages.com/i/15/1029/h_1446105603_1068755_c595fbaceb.png . Please do this.

Best regards,
Jack Richardson.

#96668 Copied

Akela

Participant

October 29, 2015 at 17:35

You guys are amazing, thank you for getting back to me. I am extremely shocked that you guys are able to respond so quickly to everyone especially because you get new forums by the hour. I do have one more question though, I am getting an error message when attempting to download the Revolution Slider and it won’t let me download it.

What do I do?

Thanks,
Akela Richardson

#96821 Copied

Akela

Participant

October 29, 2015 at 17:41

I actually just inactivated WooCommerce and all the plugins except for the Essential Grid because the import/export wasn’t showing up for it. And now I am not able to edit anything on the wordpress site anymore. I am getting this error message
Fatal error: Class ‘AIO_Icon_Manager’ not found in /home/content/p3pnexwpnas05_data02/53/2498653/html/wp-content/plugins/ultimate_vc_addons/admin/admin.php on line 150

#96823 Copied

Eva Kemp

Support staff

October 29, 2015 at 17:52

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

#96827 Copied

Akela

Participant

October 29, 2015 at 18:01

see below, thank you

Please, contact administrator
for this information.

#96832 Copied

Akela

Participant

October 29, 2015 at 18:03

its actually working now, thank you. I will try and download the responsive slider again

#96833 Copied

Akela

Participant

October 29, 2015 at 18:09

I Just tried to upload the .json file, marked all of them to “over write existing” and am getting an error “ajax error error

#96838 Copied

Eva Kemp

Support staff

October 29, 2015 at 20:49

Hello,

I’ve imported Ess. grid demo data.
Please check.

Regards,
Eva Kemp.

#96871 Copied

Akela

Participant

October 29, 2015 at 20:50

Oh wow, you are amazing! Do you know why the responsive slider isn’t working?

#96872 Copied

Eva Kemp

Support staff

October 29, 2015 at 21:06

Hello,

As I see you haven’t installed Revolution Slider plugin.
Please install it or provide us with FTP credentials.

Regards,
Eva Kemp.

#96876 Copied

Akela

Participant

October 29, 2015 at 21:07

its not allowing me to install it

#96879 Copied

Akela

Participant

October 29, 2015 at 21:14

This is what I am getting

Installing Plugin: Revolution Slider
The plugin does not have a valid header.
Downloading install package from https://lanyardschangelives.com/wp-content/themes/woopress/framework/plugins/revslider.zip…

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/content/p3pnexwpnas05_data02/53/2498653/html/wp-content/plugins/revslider/

Plugin install failed.

Return to Required Plugins Installer

#96880 Copied

Akela

Participant

October 29, 2015 at 21:16

item purchase code and username

Please, contact administrator
for this information.

#96881 Copied

Eva Kemp

Support staff

October 29, 2015 at 21:36

Hello,

We need your FTP host, FTP username, FTP password. If you don’t know this information ask your hosting provider to give you these credentials.

Thank you.
Regards,
Eva Kemp.

#96886 Copied

Akela

Participant

October 29, 2015 at 21:37

sorry, its

Please, contact administrator
for this information.

#96888 Copied

Eva Kemp

Support staff

October 29, 2015 at 21:40

Hello,

We also need FTP login details to be able to connect to your FTP account.

If you don’t know this information ask your hosting provider to give you these credentials.

Thank you.
Regards,
Eva Kemp.

#96892 Copied

Akela

Participant

October 30, 2015 at 16:40

okay, sorry I wasn’t completely understanding what you were asking for, I believe I have it correct now

Please, contact administrator
for this information.

#97048 Copied
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