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Duplicated quantity after pres "Ad to cart"

This topic has 16 replies, 5 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

radymob

Participant

October 23, 2015 at 19:17

Hy Eight theme,
in product page after choose options, insert quantity,pres “Ad to cart”, and cart quatity it’s duplicated. See link: http://xn--fluturai-n9c.ro/produs/pliant-a4/

#95833 Copied Theme version: Latest Version 2.9.2 WooCommerce version: WC 2.4.7

15 Answers

Stan Russell

Participant

October 24, 2015 at 07:07

Hello radymob,

we have checked your site and single product page is displayed correct. There are no visible errors. Does this problem still appear for you? In this case please provide us with admin credentials for your site in private content and show problem on screenshot.

Regards,
Stan Russell.

#95857 Copied

radymob

Participant

October 28, 2015 at 15:07

See private contect.

Please, contact administrator
for this information.

#96502 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7
Robert Hall

Support staff

October 28, 2015 at 15:39
Hello,

1) As I see there is no ajax error and the product is succesfully added to the cart http://prntscr.com/8wahhy
Please clear cache and check issue.

2)
Try to add the following code in custom.css and check it
```
.quantity .parsley-errors-list.filled {
    position: absolute;
    width: 200px;
    top: 0px;
    right: -225px;
}
```
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#96509 Copied
radymob

Participant

October 28, 2015 at 16:36

See private content

Please, contact administrator
for this information.

#96527 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7
Robert Hall

Support staff

October 28, 2015 at 17:33
Hello,

Try to use this code in custom.css file.
1)
```
#parsley-id-6 {
    top: 70px !important;
}
```
2)
```
.single-product-page .product-info .price{
width:360px;
}
```
3) Please provide us FTP credentials in Private Content.

Regards,
Robert Hall.
#96552 Copied
radymob

Participant

October 29, 2015 at 09:32

Hello again, thanks for solving me issue #1 and #2. Please check private content.

Please, contact administrator
for this information.

#96677 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7

Robert Hall

Support staff

October 29, 2015 at 09:57

Hello,

We’ve disabled Ajax “Add To Cart” option in Dashboard->Theme Options->Single Product Page. Please check it.

Regards,
Robert Hall.

#96683 Copied

radymob

Participant

October 30, 2015 at 10:11

Hi again,

I’ll start by thanking you again for your support, but I’m experiencing another issue. Please check private contest.

Please, contact administrator
for this information.

#96957 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7
Jack Richardson

Support staff

October 30, 2015 at 11:07
Hello,

Please use this code in custom.css:
```
.uni_cpo_options_box {
   clear: both;
}
```
I’ve tried to added the same product to cart for 2 times and the price has been shown.
Try to clear browser cache and check again.

Best regards,
Jack Richardson.
#96966 Copied
radymob

Participant

October 30, 2015 at 13:28

Hello again,

Please check private content.

Please, contact administrator
for this information.

#96992 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7

radymob

Participant

October 30, 2015 at 15:08

Also, I noticed that Total Price works only when the cart is empty.

#97015 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7

Eva Kemp

Support staff

October 31, 2015 at 09:10

Hello,

Please take our apologies but you’re using 3rd-party plugin that may not be fully compatible with the theme, and we don’t guarantee full compatibility of 3rd-party plugins.

Thank you for understanding.

Regards,
Eva Kemp.

#97105 Copied

radymob

Participant

November 2, 2015 at 12:05

Hello again,

As you see in my last mail that I sent you, your Theme does not show total price on a second product. It is obviously that Legenda Theme it’s the main problem here, as on the default WordPress theme everything works fine.
I really need these features for my website and now I’m thinking of what should I give up on: Legenda Theme or Uni-Cpo-Plugin?

After all that plugin it’s a must for my online store, and your product it’s just a design. I am, kindly, asking you to take one more look at this bug and come up with a solution, or else I’m going to give up on your service.

– Have a nice day and thank you for understanding!

#97274 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7

radymob

Participant

November 2, 2015 at 15:43

I attached again the screenshots below so you can see what’s all about.

Total price is only shown if there’s not a single product in cart.
Screenshot#1: http://prntscr.com/8y6bxa
Screenshot#2: http://prntscr.com/8y6c9k

-Thank you for your support.

#97331 Copied Theme version: LEGENDA -Version: 2.9.2 WooCommerce version: Version 2.4.7

Jack Richardson

Support staff

November 4, 2015 at 11:20

Hello,

We replied to you in the other topic that you created.

Best regards,
Jack Richardson.

#97714 Copied
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