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Some Products Do not Show Variation Chosen in Order

This topic has 4 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: eschapman
    eschapman
    Participant
    October 30, 2015 at 12:16

    I cannot figure out why some products do not show the variation that was chosen.

    Here is an order where it is not shown:

    Screenshot

    Here is an order where it is shown:

    Screenshot 2

    Can you please offer any suggestions? Thanks in advance!

    Please, contact administrator
    for this information.
    #96981 Copied Theme version: 2.5
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 30, 2015 at 13:57

    Hello,

    Try to add variations for the product “Family Last Name and Initial Wall Decal DB188” and check order after that:
    http://storage8.static.itmages.com/i/15/1030/h_1446209807_9833278_6abedf4ca1.png

    You should add different combinations of the variations.

    Best regards,
    Jack Richardson.

    #96996 Copied
    Avatar: eschapman
    eschapman
    Participant
    October 30, 2015 at 18:20

    That is going to result in the creation of THOUSANDS of variants for EACH product on the site which will take months to accomplish. Is there any workaround you’re aware of? Thanks in advance for any thoughts you have. Doing it that way is just not practical.

    #97056 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 30, 2015 at 19:07

    Hello,

    Please check if the same issue persists with default WordPress theme (Twenty Fifteen). If it does then you have to contact Woocommerce support to investigate it.

    Regards,
    Eva Kemp.

    #97072 Copied
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