WooCommerce Memberships not working in blog posts

This topic has 5 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: tinthumb
    tinthumb
    Participant
    October 29, 2015 at 16:14

    Hi,

    I’ve recently installed the WooCommerce Memberships plugin into the site I’m working on.

    This plugin fully works with other WordPress themes but with your Royal theme it only partly works.

    The plugin is supposed to show restricted blog content to logged out users, with a sign-in area just below the post preview. This works in the blog preview (archive) page but not in the single posts (it shows no content or sign in box.

    I’ve tried working through the code of the single.php, content.php, archive.php files but could not find the issue. I’ve also contacted the plugin developers who said it is a theme problem.

    Could you help me with this?

    Thank you,
    Steve

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 29, 2015 at 18:08

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: tinthumb
    tinthumb
    Participant
    October 30, 2015 at 12:12

    Hi,

    Thanks for getting back. I’ve added the details for you…

    Please, contact administrator
    for this information.
    Avatar: tinthumb
    tinthumb
    Participant
    November 2, 2015 at 19:01

    Hi Jack,

    Just wondering if you had any updates on this?

    Thanks,
    Steve

    Avatar: Eva
    Eva Kemp
    Support staff
    November 4, 2015 at 11:22

    Hello,

    Please take our apologies for a delay, but our theme isn’t fully compatible with the plugin.
    Unfortunately we don’t guarantee full compatibility of 3rd-party plugins with the theme.
    As you know there is plenty of them and we can’t test all plugins.

    Thank you for understanding.

    Regards,
    Eva Kemp.

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