Forum Replies Created

Viewing 30 posts - 12,751 through 12,780 (of 16,177 total)
1 2 3 … 425 426 427 … 538 539 540
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:48

    Hello,

    Sorry, but it’s unclear what we should see at that link. Please describe with more details what you want to achieve. Are you trying to make any changes to Revolution Slider or you mean Tabs element in Visual Composer editor?

    Best regards,
    Jack Richardson.

    #86186 Copied In reply to: RevSlider layout question
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:44

    Hello,

    Unfortunately there are no such options in the theme and as this is Woocommerce configuration you should consult with them if there is possibility to achieve what you want.

    Please take our apologies.

    Best regards,
    Jack Richardson.

    #86183 Copied In reply to: Cart and Taxes display
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 10:48

    Hello,

    Try to use this code in custom.css file:

    .checkout-steps .checkout-step .place-order .button {
   margin-top: 50px;
}
.form-row.terms {
   margin-top: -90px !important;
}

    Best regards,
    Jack Richardson.

    #86162 Copied In reply to: Checkout asked to confirm the terms&Condition
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 10:42

    Hello,

    Please try to use this code:

    span.wpcf7-form-control-wrap input[type="checkbox"] {
     width: 16px !important;
}

    Best regards,
    Jack Richardson.

    #86161 Copied In reply to: Compatibility with CF7?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 09:46

    Hello,

    The issue with cart totals displaying is caused by cache plugin you are using.
    I’ve deactivated it and cleared cache on your server and now there are no problems. Please check now.

    Best regards,
    Jack Richardson.

    #86140 Copied In reply to: Cart is not adding totals properly
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 09:16

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    #86130 Copied In reply to: How to change theme style?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 09:15

    Hello,

    Please provide us with FTP credentials as well.

    Best regards,
    Jack Richardson.

    #86129 Copied In reply to: Variable Product
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 09:09

    Hello,

    I’ve reuploaded Revolution Slider plugin.
    Please clear browser cache and check now.

    Best regards,
    Jack Richardson.

    #86127 Copied In reply to: Parallax Background image
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 08:18

    Hello,

    “Add to Cart” buttons are not aligned because some products have price and some doesn’t. If you set price for all products the buttons will be aligned.

    Try to use this code in Custom CSS for desktop, for categories display:

    .products-grid .product-category img {
    height: 250px !important;
}

    Best regards,
    Jack Richardson.

    #86111 Copied In reply to: Products and Add To Cart buttons not lining up
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 08:05

    Hello @gchiarelli,

    Login credentials are incorrect.

    Please check them and resend the correct ones.

    Best regards,
    Jack Richardson.

    #86108 Copied In reply to: Demo content cannot be installed
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 08:04

    Hello,

    Please try to install demo data now.

    Best regards,
    Jack Richardson.

    #86106 Copied In reply to: Cannot import theme version demo data
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 07:54

    Hello @kriky1,

    The issue with demo data installation has been fixed.
    Please check.

    Best regards,
    Jack Richardson.

    #86103 Copied In reply to: Demo Data Won't Install
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 07:53

    Hello @bipolar,

    Unfortunately we can’t connect to a server via FTP. We’re getting the errors:
    Error: Connection timed out
    Error: Could not connect to server

    Also we can’t access your site:
    http://storage9.static.itmages.com/i/15/0911/h_1441954370_9170400_24fbf097ca.png

    Please check the issue with your hosting provider.

    Best regards,
    Jack Richardson.

    #86102 Copied In reply to: Demo Data Won't Install
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 07:49

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #86101 Copied In reply to: Chrome doesn't show appropriate icons + Revolution slider update AFTERMATH
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 07:42

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #86095 Copied In reply to: Homepage Rev Slider Mobile
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 07:31

    Hello,

    You need use @media this way:

    @media (max-width: 767px) {
 your css code here
}

    Best regards,
    Jack Richardson.

    #86089 Copied In reply to: Custom @Media
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 16:56

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #86005 Copied In reply to: Updating Theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 16:39

    Hello,

    I just followed the instruction as shown in our tutorial:

    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #85994 Copied In reply to: Updating Theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 16:13

    Hello,

    Please try to import demo content now.

    Best regards,
    Jack Richardson.

    #85983 Copied In reply to: Can not import the demo of the revolution slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 16:08

    Hello,

    That icon is loading with code below:

    .header-type-7 .header .tbs span:before {
    content: "";
    width: 27px;
    height: 21px;
    position: absolute;
    top: -10px;
    left: 10px;
    background: #ffffff url(images/sprite/icons.png) no-repeat -170px -78px;
}

    To remove it add this code in Global Custom CSS:

    .header-type-7 .header .tbs span:before {
    content: none;
}

    Best regards,
    Jack Richardson.

    #85979 Copied In reply to: Blog Description
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 15:56

    Hello,

    Please add this code in Global Custom CSS:

    .fa-search:before {
   color: white;
}

    Best regards,
    Jack Richardson.

    #85976 Copied In reply to: Logo, menu and text colours
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 15:53

    Hello,

    As I see logo in fixed header is shown fine:
    http://storage4.static.itmages.com/i/15/0910/h_1441896739_8679154_52a97957c1.png

    Please show a screenshot of the issue you have.

    Thank you.

    Best regards,
    Jack Richardson.

    #85975 Copied In reply to: Mobile logo problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 15:29

    Hello,

    Please provide us with FTP credentials.
    As I see related products has the same background as the whole site:
    http://storage2.static.itmages.com/i/15/0910/h_1441895306_9004597_e890f27560.png

    Do you want to change white background color of images?

    Best regards,
    Jack Richardson.

    #85969 Copied In reply to: Visual problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 14:37

    Hello,

    Please add “!important” to the code and check after that:

    .fixed-header-area .header-logo img {
    max-height: 100% !important;
}

    Best regards,
    Jack Richardson.

    #85953 Copied In reply to: Mobile logo problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 14:13

    Hello,

    Please update Woocommerce and other required plugins https://www.8theme.com/download-plugins/ .
    If the issue persists after update please provide us with FTP credentials as well.
    Thank you.

    Best regards,
    Jack Richardson.

    #85943 Copied In reply to: Problem with sidebar on Shop page and Product Page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 12:31

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #85927 Copied In reply to: How to replace language/currency links in header by social icons?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 11:54

    Hello @AAWebZA,

    You can watch in our video tutorial how to update theme correctly :

    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #85917 Copied In reply to: Ultimate Addons for Visual Composer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 11:52

    Hello @Boutik,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #85916 Copied In reply to: Demo Data Won't Install
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 11:52

    Hello,

    To change “Up-sells” block display you need edit the file wp-content/themes/woopress/woocommerce/single-product/up-sells.php.

    Best regards,
    Jack Richardson.

    #85915 Copied In reply to: Edit Upselling Products Slider
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 10, 2015 at 11:04

    Hello @Danijel,

    Thank you for your kind words. Appreciate it very much!

    If you have any questions feel free to contact us.

    Best regards,
    Jack Richardson.

    #85910 Copied In reply to: Demo content not importing
  • 1 2 3 … 425 426 427 … 538 539 540
    Viewing 12,780 results - 12,751 through 12,780 (of 16,177 total)
Viewing 30 posts - 12,751 through 12,780 (of 16,177 total)
1 2 3 … 425 426 427 … 538 539 540

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