Hello,
We can’t access your WP Dashboard now.
Have you changed login details?
Please provide us with the correct ones.
Best regards,
Jack Richardson.
Hello,
I see only our default files in wp-content/themes/legenda/languages directory:
http://storage2.static.itmages.com/i/15/1103/h_1446554758_1511935_0778808318.png
You must create files with your language prefixes as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./
Best regards,
Jack Richardson.
Hello,
We can’t access your WP Dashboard now.
Have you changed login details?
Please provide us with the correct ones.
Best regards,
Jack Richardson.
Hello,
Please use this code for desktop:
@media (min-width: 1200px) {.container {width: 1170px !important;}}
Best regards,
Jack Richardson.
Hello,
The reason you see no difference because you have cache plugin enabled.
Clear cache fodler via FTP in wp-content directory.
And check site after that.
Legenda theme 2.9.2 is compatible with the Visual Composer 4.7.4, but now the latest version of VC is 4.8, we haven’t released theme update yet to make it compatible with the plugin.
It will be produced approximately in 2 weeks.
Best regards,
Jack Richardson.
Hello,
As I see products titles are removed for mobile:
http://storage7.static.itmages.com/i/15/1103/h_1446553303_6646517_e322195fbb.png
Clear browser cache and check again.
We can’t access your WP Dashboard. The page is redirecting to “404 Not Found” page.
Please check it.
Best regards,
Jack Richardson.
Hello,
1. I’ve inserted the following code in header.php:
<div class="custom-currency"><?php echo do_shortcode('[woocs]'); ?></div>
Please check the site.
2. I’ve reverted back Woocommerce Product Categories widget in Primary Widget Area and added the css code in custom.css:
.blog aside#sidebar {
display: none;
}
3. You need to tick “Mark this product as a NEW one” in custom settings for each product you want to display as the latest.
Best regards,
Jack Richardson.
Hello,
Please provide us with FTP and WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
Please add this code in custom.css file:
@media (min-width: 1200px) {
.container {
width: 1200px;
}
}
Best regards,
Jack Richardson.
Hello,
I’ve updated the plugin and disabled “Composium – Visual Composer Extensions” plugin as it was causing the error.
Please check your site now.
Best regards,
Jack Richardson.
Hello,
Ask your hosting provider to disable “open_basedir” function.
After that check your site.
Best regards,
Jack Richardson.
Hello,
You just need to recreate the elements that are outdated (delete and re-add them again).
Best regards,
Jack Richardson.
Hello,
As I see some elements in your home page are outdated:
http://storage8.static.itmages.com/i/15/1103/h_1446534829_5680388_2f22e6a976.png
Please recreate them using updated elements in Visual Composer editor and check page after that.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Please update the theme to the latest version 2.3.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
Hello,
1. Go to Theme Options > Single Product Page > Enable slider for gallery images > On.
2. Go to Theme Options > Single Product Page > select Single product layout.
3. Related products are shown from the same product category of the current product.
4. Please read here how to mark featured products:
https://support.woothemes.com/hc/en-us/articles/203104327-Mark-Product-as-Featured
Best regards,
Jack Richardson.
Hello,
You need select Blog page as posts page in WP Dashboard > Settings > Reading > Posts page.
Also select blog layout in Theme Options > Blog Layout.
Best regards,
Jack Richardson.
Hello,
Do you want to display menu in one line?
If so please add the code in Theme Options > Custom CSS > Custom CSS for tablet and Custom CSS for mobile landscape:
.header-wrapper .menu > li > a {
font-size: 12px;
}
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Previously provided code is mentioned to blog posts. As for products I’ve copied the wp-content/themes/royal/woocommerce/global/breadcrumb.php file to your child directory with the needed changes. Please check the site now.
Best regards,
Jack Richardson.
Hello,
We can’t connect via FTP getting the errors:
Error: Connection timed out
Error: Could not connect to server
You showed only notices, not errors. They may be displayed because debug mode is enabled in wp-config.php file. Please check it and disable it.
Best regards,
Jack Richardson.
Hello,
To remove the titles you need add this code in custom.css file:
@media (max-width: 480px) {.slider-container .title span {
display: none;
}}
How to create custom.css you can watch in this tutorial.
You can rename cache folder back to activate it.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Please use this code in custom.css:
span.wpcf7-form-control-wrap input {
width: 100%;
}
Best regards,
Jack Richardson.
Hello,
Please provide us with WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
I’ve added the code in custom.css file:
@media (min-width: 1200px) {
.header7 .container {
width: 1200px;
}}
and commented the line in your code:
.header-wrapper .header7 {
margin-bottom: 5px;
margin-top: 5px;
margin-left: auto;
/* margin-right: 260px; */
}
Please check header now.
Best regards,
Jack Richardson.
Hello,
Yes, you’re right. If you have one licence you’ll get our support only for one site.
Best regards,
Jack Richardson.
Hello,
You can use the theme in other site but if you have only 1 license you’ll get support only for one site. If you want to get our tech support for other site you have to buy a new license.
Best regards,
Jack Richardson.
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