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Viewing 30 posts - 11,581 through 11,610 (of 16,213 total)

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Jack Richardson

Support staff

October 15, 2015 at 09:46

Hello @UrbnDesignz,

Some pages aren’t shown because you’re using outdated elements of Visual Composer:
http://storage2.static.itmages.com/i/15/1015/h_1444898749_2328306_e8d9dcd7df.png
You have to recreate them.
Please try it.

Best regards,
Jack Richardson.

#94081 Copied In reply to: one page navigation not working

Jack Richardson

Support staff

October 15, 2015 at 09:42

Hello,

Sorry, but our theme doesn’t have such options. You have to use some plugin to achieve what you need.

Best regards,
Jack Richardson.

#94079 Copied In reply to: Search Engine

Jack Richardson

Support staff

October 15, 2015 at 09:33

Hello,

Try to resave Permalinks settings in WP Dashboard and check page after that.

Best regards,
Jack Richardson.

#94074 Copied In reply to: Social icons in 404 page
Jack Richardson

Support staff

October 15, 2015 at 09:32
Hello,

I’ve replaced the code in Custom CSS for mobile from

.page-content { display: inline-block; }

to

.page-heading-slider { display: flex; } .page-content { margin-top: 0px; }

Please check your site now.

Best regards,
Jack Richardson.
#94073 Copied In reply to: Frontpage selection
Jack Richardson

Support staff

October 15, 2015 at 09:24

Hello,

Please take our apologies, but we have to continue the conversation in the topic.

i don’t understand why i have informations appears 2 times in my home page….

I’ve checked your home page and don’t see any duplicate content. Please show us a screenshot what you mean.

i have some others problems with your template for the “YIT plugins wishlist”

Please clarify with more details what problems you have with Wishlist page.

Best regards,
Jack Richardson.

#94069 Copied In reply to: How to create a footer like in your demo

Jack Richardson

Support staff

October 15, 2015 at 08:53

Hello,

Please check this test result page http://www.webpagetest.org/result/151015_B8_D0T/1/details/ . As you can see slow loading is caused by images. You need to optimize them. Please refer to these articles:
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

Best regards,
Jack Richardson.

#94059 Copied In reply to: The theme is too slow

Jack Richardson

Support staff

October 15, 2015 at 08:41

Hello,

This is parallax effect. Please read our documentation:
https://www.8theme.com/demo/docs/royal/#!/visual_composer (4.2.1 Parallax effect).

Best regards,
Jack Richardson.

#94055 Copied In reply to: Bugs in my theme demo

Jack Richardson

Support staff

October 15, 2015 at 08:01

Hello,

You’re still using old theme version. Please update it as I said in the previous post https://www.8theme.com/topic/update-of-woocommerce-plugin-has-removed-products/#post-93741 .

Best regards,
Jack Richardson.

#94036 Copied In reply to: Update of Woocommerce plugin has removed products!

Jack Richardson

Support staff

October 15, 2015 at 07:58

Hello,

Please disable the option “Enable Lightbox for product images” in Woocommerce > Settings > Products > Display > Product Images > Product Image Gallery.

Best regards,
Jack Richardson.

#94035 Copied In reply to: prettyPhoto group product images
Jack Richardson

Support staff

October 15, 2015 at 07:45
Hello,

Please use this css code:

.woocommerce-checkout #payment div.payment_box { background-color: transparent !important; }

Best regards,
Jack Richardson.
#94034 Copied In reply to: Remove highlighting in payment options
Jack Richardson

Support staff

October 15, 2015 at 07:43

Hello @stephenmurphy,

I’ve imported images and slider. Please check now. Please look at the screenshot how to add categories to menu:
http://storage6.static.itmages.com/i/15/1015/h_1444891042_8494436_39f7d67091.png

You can download plugins at this link:
https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

#94033 Copied In reply to: idstore theme

Jack Richardson

Support staff

October 15, 2015 at 07:22

Hello,

As I see images are shown http://storage1.static.itmages.com/i/15/1015/h_1444890093_5553014_9185b5631d.png .
Please give us a link where you have problem and provide us with FTP credentials.

Best regards,
Jack Richardson.

#94025 Copied In reply to: IDStore Issues – Images & Comments
Jack Richardson

Support staff

October 15, 2015 at 07:17
Hello,

Add this code in custom.css file:

#comments { display: none; }

Best regards,
Jack Richardson.
#94024 Copied In reply to: Remove or Hide info on Portfolio Page
Jack Richardson

Support staff

October 14, 2015 at 18:01

Hello,

We’re glad that the issue has been solved. Let us know if further assistance is needed.

Best regards,
Jack Richardson.

#93941 Copied In reply to: Bugs after update

Jack Richardson

Support staff

October 14, 2015 at 16:30

Hello Birken,

oh i see, so some theme features may not work? any ideas what once

Sorry but we can’t tell what theme features exactly may not work or work incorrectly because it needs thorough testing.
We understand your concerns regarding buying 3-rd party plugin so we recommend you to contact VC plugin support to clarify if they have refund policy in case if there are some compatibility problems appear.

Best regards,
Jack Richardson.

#93907 Copied In reply to: does builder work with your theme?

Jack Richardson

Support staff

October 14, 2015 at 15:54

Hello,

As I see the mentioned message text is your customization which is added in the wp-content/themes/royal/functions.php file in line 43.

Best regards,
Jack Richardson.

#93894 Copied In reply to: How customize an alertbox message text?

Jack Richardson

Support staff

October 14, 2015 at 15:33

Hello @sebdicam,

Sorry, but this order doesn’t work in Product Categories.

Best regards,
Jack Richardson.

#93888 Copied In reply to: Installation Issues & Fixes (Read First)

Jack Richardson

Support staff

October 14, 2015 at 14:30

Hello,

I’ve selected Wishlist page in YIT Plugins > Settings > Wishlist Page.
Also please update all required plugins https://www.8theme.com/download-plugins/ .

Best regards,
Jack Richardson.

#93876 Copied In reply to: Wishlist problems
Jack Richardson

Support staff

October 14, 2015 at 14:24
Hello,

I’ve added this code in Theme Options > Custom CSS > Custom CSS for desktop:

.product-content-image img { height: 350px; }

Please check now.

Best regards,
Jack Richardson.
#93872 Copied In reply to: Product Image Setting like Boxed Variant
Jack Richardson

Support staff

October 14, 2015 at 13:53

Hello,

I’ve uploaded the wp-content/themes/legenda/style.css and wp-content/themes/legenda/css/large-resolution.css files with fixes of the mentioned issue. Please clear browser cache and check your site.

Best regards,
Jack Richardson.

#93861 Copied In reply to: Some Categories and Product Pages are shifted to the right

Jack Richardson

Support staff

October 14, 2015 at 13:47

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#93857 Copied In reply to: Font of Product Name on Products Page

Jack Richardson

Support staff

October 14, 2015 at 13:41

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#93852 Copied In reply to: Text hover colur in menu

Jack Richardson

Support staff

October 14, 2015 at 13:03

Hello,

We don’t confirm that Visual Composer plugin won’t work with our theme. We want to say that we can’t give a guaranty for full compatibility of VC plugin with Blanco theme because this theme hasn’t been tested with VC. You can install VC on your own but some theme features may be disabled.

Best regards,
Jack Richardson.

#93834 Copied In reply to: does builder work with your theme?

Jack Richardson

Support staff

October 14, 2015 at 12:51

Hello,

We also need WP Dashboard credentials.

Thank you.

Best regards,
Jack Richardson.

#93829 Copied In reply to: Typography problem/question
Jack Richardson

Support staff

October 14, 2015 at 12:38
Hello,

I’ve edited the code to this one:

.products-grid .product-title{ font-weight: bold; }

Please check now.

Best regards,
Jack Richardson.
#93824 Copied In reply to: Font of Product Name on Products Page
Jack Richardson

Support staff

October 14, 2015 at 12:29

Hello,

Sorry, but I don’t see any issues:
http://storage9.static.itmages.com/i/15/1014/h_1444822070_3577627_ef524061f1.png
Images are loading fine and gallery in WP Dashboard is shown properly:
http://storage1.static.itmages.com/i/15/1014/h_1444822120_6851710_887ea38d47.png

Try to check in another browser.

Best regards,
Jack Richardson.

#93823 Copied In reply to: CAROUSEL IMAGES

Jack Richardson

Support staff

October 14, 2015 at 12:15

Hello,

Sorry, but I don’t see the issue:
http://storage4.static.itmages.com/i/15/1014/h_1444821266_9842565_01aa6a20bb.png

Try to check it another browser and another Internet Provider.

Best regards,
Jack Richardson.

#93822 Copied In reply to: Header not responsive again
Jack Richardson

Support staff

October 14, 2015 at 12:09
Hello,

Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.main-footer .menu-item a:hover { color: white !important; }

Best regards,
Jack Richardson.
#93821 Copied In reply to: Text hover colur in menu
Jack Richardson

Support staff

October 14, 2015 at 11:13

Hello,

Try to disable Master Slider plugin and check images after that.

Best regards,
Jack Richardson.

#93801 Copied In reply to: CAROUSEL IMAGES

Jack Richardson

Support staff

October 14, 2015 at 11:11

Hello,

We don’t see any issues on mobile devices too:
http://storage4.static.itmages.com/i/15/1014/h_1444817437_8386089_df82d70532.png

Please make a screenshot and show it to us.

Best regards,
Jack Richardson.

#93799 Copied In reply to: Help why some product list some product go down
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Viewing 11,610 results - 11,581 through 11,610 (of 16,213 total)

Viewing 30 posts - 11,581 through 11,610 (of 16,213 total)

← 1 2 3 … 386 387 388 … 539 540 541 →

Forum Replies Created

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