Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Sorry, but there is no such option.
Best regards,
Jack Richardson.
Hello,
You didn’t install required plugins. I’ve installed them and imported base demo content and Flat Retailer page.
Please check the site now.
Best regards,
Jack Richardson.
Hello,
There is no need to activate plugins.
All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.
Best regards,
Jack Richardson.
Hello,
In this case you have to contact plugin developers as we don’t provide support for 3rd-party plugins.
Best regards,
Jack Richardson.
Hello,
Slow loading is caused by the plugins https://www.webpagetest.org/result/160824_MK_1BYD/1/details/#waterfall_view_step1
Have you tried suggestions from these articles?
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
Best regards,
Jack Richardson.
Hello,
There is “Add Coupon” button at the top of the page http://storage3.static.itmages.com/i/16/0824/h_1472023945_2922618_8d9c8cc620.png .
Please check it once again.
Best regards,
Jack Richardson.
Hello,
You can download required plugins with the latest versions here https://www.8theme.com/download-plugins/
Then update your plugins via FTP.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
I’ve corrected previously provided code to the following
@media (min-width: 1200px) {
.wpb_wrapper .wpb_content_element {
margin-bottom: 10px !important;
}
}
Please check the site now.
Best regards,
Jack Richardson.
Hello @queenb123,
By default it’s added in Appearance > Widgets > Footer Links.
Also you can create custom footer using static blocks https://www.8theme.com/demo/docs/woopress/#!/0_footer
Best regards,
Jack Richardson.
Hello,
Please contact your hosting provider support to help you with site backup.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello,
Could you please show a screenshot what exactly you want to modify?
Thank you.
Best regards,
Jack Richardson.
Hello,
To remove Home heading you need edit your home page and disable Page Heading in Page Layout box http://storage7.static.itmages.com/i/16/0823/h_1471968163_4313264_da1c136531.png .
As for Checkout as I see there is Internal Server Error.
Contact your hosting provider support and ask them to install cURL. After that check the Checkout page.
Best regards,
Jack Richardson.
Hello,
I’ve manually imported “Home Transparent” variant for you.
Please check it now.
Best regards,
Jack Richardson.
Hello,
Glad to hear it.
Have a nice day.
Best regards,
Jack Richardson.
Hello,
Please specify the link to the site you are talking about and WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
In this case you need to edit the wp-content/themes/legenda/header.php file. You need to do it yourself as such changes in theme source files are out of our basic support scope.
Best regards,
Jack Richardson.
Hello,
First install base demo content http://prntscr.com/c993d5 and then install needed demo version.
Best regards,
Jack Richardson.
Hello,
Please provide WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
I’ve set “About Us” page as front page in Settings > Reading.
Please check it.
Best regards,
Jack Richardson.
Hello,
Please give us your site link.
Best regards,
Jack Richardson.
Hello,
As I see your code is working now:
http://storage8.static.itmages.com/i/16/0823/h_1471937925_1994216_44a19753da.png
Please clear browser cache and check.
Best regards,
Jack Richardson.
Hello,
This is related to Wishlist plugin.
Please refer to this topic https://wordpress.org/support/topic/modify-browse-wishlist-url-remove-view-at-the-end
Best regards,
Jack Richardson.
Hello,
Please wait till your refund request will be processed.
Best regards,
Jack Richardson.
Hello,
We checked your admin panel on mac and didn’t see the issues you described:
https://gyazo.com/34d7449744fde79b13ec00b8146208e1
https://gyazo.com/c94c67c30af2bce29b28fa46c9c22f79
Please specify browser version you are using on your mac device.
Best regards,
Jack Richardson.
Hello,
You are welcome.
Best regards,
Jack Richardson.
Hello,
You need contact Envato support to get refund https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Best regards,
Jack Richardson.
Hello,
We recommend you to wait for new theme release as 2.7.2 version wasn’t tested with WP 4.6.
Best regards,
Jack Richardson.