I noticed that using a Mac I have trouble seeing in both the backend the frontend. In particular, you do not see the favicon but the theme name of “Helen”, but the most serious thing is that in backand product page there are no sliders to scroll through the categories and brands and the same thing on the menu section disappeared all the lateral sliders. This in mac with pc works fine.
thank you
Hello,
We checked your admin panel on mac and didn’t see the issues you described:
https://gyazo.com/34d7449744fde79b13ec00b8146208e1
https://gyazo.com/c94c67c30af2bce29b28fa46c9c22f79
Please specify browser version you are using on your mac device.
Best regards,
Jack Richardson.
Hello,
Ok, let us know if further assistance is required.
Best regards,
Jack Richardson.
Hello,
Could you please show a screenshot what you see on the site when checking on Mac?
Thank you.
Best regards,
Jack Richardson.
Hello,
Again we checked your site and didn’t see the issue:
http://prntscr.com/cc15s8
http://prntscr.com/cc16
Please check if the issue persists only with our theme or some other theme too.
Also try to disable additional extensions you installed for your browser.
Best regards,
Jack Richardson.
Hello,
Ok. Let us know.
Best regards,
Jack Richardson.
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