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Blanco Theme Setting Page Is Broken - by hbankey

This topic has 13 replies, 3 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

hbankey

Participant

August 21, 2016 at 03:12

I’m using your Blanco for Woocommerce theme, and it is a great theme. I need to change the main color and single product layout, but now it looks like the Blanco Theme Setting page is broken. I can make changes, but then when I hit ‘save settings,’ it won’t do anything. Nothing changes, and if I refresh the page, all the changes are reset.

I put a div class of 0 into the google map settings so as to remove the google map from the contact us page, and that worked, but I believe it broke the rest of the page. I appreciate any help that can be offered.

Thanks,
Haley

#137275 Copied Theme version: Blanco WooCommerce version: 2.6.4

12 Answers

Robert Hall

Support staff

August 22, 2016 at 10:41

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#137351 Copied

hbankey

Participant

August 22, 2016 at 13:39

Here is what I think you need (in private content)

Please, contact administrator
for this information.

#137369 Copied

Robert Hall

Support staff

August 22, 2016 at 14:04

I’ve changed the Single page layout http://prntscr.com/c8wbsx then going to top and click ‘Save settings’. Please check it now.

I put a div class of 0 into the google map settings so as to remove the google map from the contact us page, and that worked, but I believe it broke the rest of the page. I appreciate any help that can be offered.

Seems it’s looking good now – http://prntscr.com/c8wf33

Regards,
Robert Hall

#137375 Copied

hbankey

Participant

August 22, 2016 at 14:19

Whatever you did fixed all my issues 🙂 Thanks so much!

#137382 Copied

hbankey

Participant

August 22, 2016 at 14:36

I have another issue, but now I can’t find where to start a new topic for the blanco theme. Please help?

#137388 Copied

Robert Hall

Support staff

August 22, 2016 at 14:55

Please clarify what the issue you have?

Regards,
Robert Hall

#137391 Copied

hbankey

Participant

August 22, 2016 at 15:08

On my main product category pages, the product images are overlapping and not showing prices like on the homepage slider.

This was an existing issue I had before the previous fix. I believe I used the product category shortcode to put those on those pages, but I’m sure there is a better way.

#137394 Copied

Robert Hall

Support staff

August 22, 2016 at 16:23

I’ve changed the Products per row value to “3” in Dashboard->Blanco->Product Page. Please check.

Regards,
Robert Hall

#137407 Copied

hbankey

Participant

August 22, 2016 at 16:48

I’m still seeing the image overlap. Here is a link http://kkcreations.wpengine.com/shop-by-school/shop-sges/

#137412 Copied

Jack Richardson

Support staff

August 22, 2016 at 17:50

Hello,

I’ve edited your shortcode to [etheme_product_category category="sges"].
You should use prefix etheme_ in Woocommerce shortcodes as described in our documentation:
https://www.8theme.com/demo/docs/blanco/#!/blanco_shortcodes

If you use WooCommerce plugin you may also use WooCommerce shortcodes. To make them work in our theme, you need to insert prefix “etheme_” before shortcode words. For example: [etheme_best_selling_products per_page=”12″] will display best selling products and [etheme_product_category category=” “] – multiple products in a category by slug etc.

Check the page now.

Best regards,
Jack Richardson.

#137423 Copied

hbankey

Participant

August 22, 2016 at 21:59

thanks. that what I had, but I was using different quotes. It fixed it. That should be all my issues. Thanks so much for your help.

#137439 Copied

Jack Richardson

Support staff

August 23, 2016 at 08:03

Hello,

You are welcome.

Best regards,
Jack Richardson.

#137471 Copied
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