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Viewing 30 posts - 6,001 through 6,030 (of 16,294 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 17:26

    Hello,

    Sorry, but the problem is related to your server configuration, not to our theme as it persists with other themes too.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 16:02

    Hello,

    Try to reduce font size using this css code for mobile sections in Theme Options > Style CSS:

    .eg-home-sidebar-element-10 {
        font-size: 12px !important;
        line-height: 12px !important;
    }

    Set the values to your needs.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 13:36

    Hello,

    I’ve added this code in Global Custom CSS:

    a.product-content-image, .products-grid .product-title > a, .products-list .product .product-details .product-title a,  {
        pointer-events: none;
    }

    and enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General.

    Check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 09:25

    Hello,

    We also need FTP credentials.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 09:14

    Hello,

    The domain name is incorrect. Please check if you typed it properly.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 09:06

    Hello,

    Glad to hear it.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 09:02

    Hello,

    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!

    Please watch our tutorial:

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 08:54

    Hello,

    Go to Appearance > Widgets in admin panel, find “Text” widget on the left side and drag it to “Footer Links” sidebar area. Then you’ll be able to write your content in there.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 08:45

    Hello @ingenuitor,

    Such issue doesn’t persist on our test sites, so we need to check your installation.
    Please create temporary access to WP admin panel and FTP account and provide credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 24, 2016 at 08:18

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 19:37

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 19:36

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 17:46

    Hello,

    1. To change logo please check the page editor in Pages section and look at “Custom logo for this page” field in Page Layout box on the right side of the editor.

    2. You need select slider in “Show revolution slider instead of breadcrumbs and page title” field in Page Layout box on the right side of the editor and remove it from the page content.

    3. You need use MailChimp plugin. Please read our documentation https://www.8theme.com/demo/docs/woopress/#!/1_newsletters .

    4. I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Check footer now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 14:10

    Hello,

    Please specify what mobile device you’re using where the menu can’t be clicked.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 13:09

    Hello,

    Please update Ultimate VC Addons plugin to the latest version https://www.8theme.com/download-plugins/ and check the page after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 12:51

    Hello,

    I don’t see your translation files in the directory wp-content/themes/legenda/languages. You need to translate the theme as described in the documentation https://www.8theme.com/demo/docs/legenda/#!/how_to_translate

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 12:45

    Hello,

    You need delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the theme package.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 09:52

    Hello,

    The problem is caused by your code in Custom CSS: http://prnt.sc/cx0oj9
    Remove it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2016 at 09:50

    Hello,

    I checked registration form and logo is shown in the message http://storage5.static.itmages.com/i/16/1021/h_1477039775_8285570_1ccad697b2.jpeg . As for the links the problem persists only in specific mail clients. If we use default gmail interface there is no such issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 20:24

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 19:41

    Hello,

    We’ve sent updated files to your email address. Please check it. Extract the archive and upload the files to the folder wp-content/themes/woopress/woocommerce/checkout.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 19:16

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 19:09

    Hello,

    I’ve added this code in child style.css file:

    .main-footer form.post-password-form {
        display: none;
    }

    Please check the page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 18:57

    Hello,

    Sorry for a delay.
    On your Grid settings panel there is an option on how many columns will show on what device:
    http://storage8.static.itmages.com/i/16/1020/h_1476986220_5883322_0b730c5808.jpeg
    And keep an eye on the Max Visible Rows that will limit how many items will show:
    http://prntscr.com/c950bk
    Basically, its the number of columns multiply by the Visible Rows.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 13:09

    Hello,

    You can download the plugin archive here https://www.8theme.com/download-plugins/ and update it via FTP. If you don’t use MasterSlider plugin you can remove it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 09:26

    Hello,

    To disable sidebar on mobile add this code in Custom CSS for mobile:

    .sidebar-mobile-top .sidebar {
      display: none;
    }

    Also you can move sidebar to bottom in Theme Options > Blog Layout > Sidebar position for responsive layout > Bottom.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 08:53

    Hello,

    Please refer to this article:
    https://businessbloomer.com/disable-variable-product-price-range-woocommerce/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 08:35

    Hello,

    Please provide with correct WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 08:30

    Hello,

    Please replace this code

    .footer_block1 .menu li {
        text-align: center;
    }

    with this one

    @media (max-width: 480px) {.footer_block1 .menu li {
        text-align: center;
    }
    .footer_block1 .menu ul {
        padding-left: 20px !important;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 20:26

    Hello,

    Add this code in custom.css:

    .tab-content .col2-set .col-2 .lost_password {
        left: 0px;
    }

    You can disable “loading the content” text in Theme Options > Responsive > Show loader icon until site loading on mobile devices > Off.

    Best regards,
    Jack Richardson.

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    Viewing 6,030 results - 6,001 through 6,030 (of 16,294 total)
Viewing 30 posts - 6,001 through 6,030 (of 16,294 total)
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