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Broken image and incomplete URL in registration email

This topic has 2 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Jack Richardson

webacom

Participant

October 20, 2016 at 22:39

Hello, I am trying to fix the “Registration Successful” email. The logo image is broken and the link is messed up. Here’s a screenshot of what it looks like:

https://www.dropbox.com/s/s6qbhabbd28ujbk/AMID-registration-email.jpeg?dl=0

As you can see the logo image is broken. I’ve tested this in gmail, windows live mail and outlook.

ALSO on top of the broken image, the link on the image is also broken. It displays like this:

ttps//www.americanworkerid.com”/

It’s missing the ‘h’ and has a trailing “/ at the end. So there’s code wrong somewhere.

I tried editing the file “wp-content/themes/woopress/framework/theme-functions.php” around line 1570 to hardcode both the image and the URL, but that seemed to do nothing so not sure if there is another place that it’s pulling from?

I did find another instance in the forum of another person that was having the same issue and there didn’t seem to be a resolution to their problem.

Any suggestions would be greatly appreciated. Thanks!
Kandace

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1 Answer

Jack Richardson

Support staff

October 21, 2016 at 09:50

Hello,

I checked registration form and logo is shown in the message http://storage5.static.itmages.com/i/16/1021/h_1477039775_8285570_1ccad697b2.jpeg . As for the links the problem persists only in specific mail clients. If we use default gmail interface there is no such issue.

Best regards,
Jack Richardson.

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